Michelle Ortega1 reviewTotal number of Google reviews Michelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleVery nice staff and cute nail designs
Paris Nail Spa
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%81+51.5Reliability 28%75+21.2Replies to reviews 8%33+2.7Momentum penalty92−0.8Experts Score= 74Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#45 of 67 nail salonsPosition by Experts Score among all companies we track in this category. · better than 33%
4.8 ★★★★★ 391 Google reviews · 23 photos
94%five-star reviews
4.78★last 12 monthsAverage stars on reviews from the last 12 months only.
3.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
38%reviews answered by the owner
$61typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Paris Nail Spa at a glance
Google reviewers for Paris Nail Spa, which holds a 4.8 rating from 391 reviews, frequently praise the friendly staff, efficient service, and creative nail art designs. Many customers highlight reasonable pricing and the salon's convenient location near a mall. However, some lower-rated experiences describe rushed appointments, uneven nail application, and poor communication regarding service expectations or menu errors.
- Google rating: 4.8 out of 5 from 391 reviews (94% five-star).
- Reviews on this page: 391 Google reviews (317 with written comments, 73 with photos).
- Owner responses: the business replied to 38% of reviews.
- Most recent review: October 26, 2026.
- Service: Nail Salon serving Tucson, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other nail salons
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paris Nail Spa: 81/100 on this factor. Category median: 84.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paris Nail Spa: 75/100 on this factor. Category median: 78.B
75
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paris Nail Spa: 92/100 on this factor. Category median: 100.A
92
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paris Nail Spa: 33/100 on this factor. Category median: 66.D
33
Bar = this company · dark tick = category median.
Star ratings
391 Google reviews we collected
- 5 stars36694%
- 4 stars72%
- 3 stars31%
- 2 stars10%
- 1 star144%
Praise vs complaints
Phrases our text analysis found in 317 written reviews
- Praise35597%
- Complaints123%
Price
What customers reported paying
$61-13% vs typical nail salons
Middle half of what 185 customers paid ($48–$83) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude13136%
- Quality & results12735%
- Would recommend5214%
- Price & value257%
- Speed & response236%
- Honesty & trust51%
- Communication41%
What customers talk about
We read 317 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Tina and Vi were both amazing nail techs who were kind, professional, and customer service oriented.”
“Christine does amazing work got my Halloween fingers and toes today.”
“I don’t like leaving long reviews, but this is genuinely the worst experience I’ve ever had.”
“I’ll definitely be coming back and highly recommend asking for Kevin or Christina!”
“HORRIBLE I highly do not recommend this place what so ever!”
“They are so friendly and quick with services and the prices are very reasonable!”
“She over charged me me then said “next time you come it’ll be $120” well I ain’t coming back ever.”
“Most amazing nail place I've ever been, super fast and no discomfort.”
“I have been here twice and it is honestly one of my favorite places to get my nails done!”
“She communicated with me in everything with my pedi !”
People customers mention
- Hannah 14 reviews
- Christina 8 reviews
- Teresa 8 reviews
- Theresa 6 reviews
- Mall 6 reviews
- Alan 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Paris Nail Spa for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
Moriah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Christina gave the best experience!! Very kind and personanable. And my nails came out beautiful. She did a flower design on my hands and toes! I will be coming back!
Paid $60–80Nail artNail designsPedicure
Rylynn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Most amazing nail place I've ever been, super fast and no discomfort. Would highly recommend, they do amazing nail art and so much more
Paid $20–40
CarolynLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
Christine does amazing work got my Halloween fingers and toes today. My gel X nails keep going longer than expected.
Paid $40–60Nail artNail extensionsNail painting
GizelleLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I have been here twice and it is honestly one of my favorite places to get my nails done! They are so friendly and quick with services and the prices are very reasonable! Will definitely be coming here in the future.
Paid $100–120Acrylic nailsPedicure
Chelsea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Christina did such a great job on my nails and was very attentive! Also clean work and great shaping! Worth the 2 hour drive!
Paid $100–120Foot massagesSculpted nailsAcrylic nails
Kaitlyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Christina was amazing! Popped in just to get a fill and I enjoyed the salon so much I will definitely be back! Good prices amazing service!
Paid $40–60Foot massagesNail artNail cut & filing
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Pedicure | 135 | $45–$73 |
| Foot massages | 73 | $48–$86 |
| Manicure | 65 | $45–$73 |
| Nail art | 50 | $58–$93 |
| Acrylic nails | 32 | $50–$79 |
| Sculpted nails | 25 | $45–$79 |
| Nail painting | 21 | $45–$79 |
| Nail extensions | 20 | $61–$88 |
Compare with
Photos
Customer reviews
4.8 ★★★★★ 391 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Skye Mixx2 reviewsTotal number of Google reviews Skye has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, so kind and inviting. Tina took detailed care of what my nails needed and left with them looking amazing !
- Services: Nail painting
- Busyness: Not busy
- Service duration: 30–60 min
- Atmosphere: Relaxing
Bethany Buchanan5 reviewsTotal number of Google reviews Bethany has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI don’t understood how this place was rated so highly. My nails are drastically different lengths (Right hand is much shorter than left-hand) and overall poorly done (bad edges and see through coats of polish) The lady doing my nails, was in a rush, because there were four other customers that walked in, and she told them she had the time to take them when she clearly did not. This was frustrating because I made an appointment at 2:00 P.M. and was stuck waiting until the person doing, my nails came in for work which was at 2:34PM. I don’t like leaving long reviews, but this is genuinely the worst experience I’ve ever had. I would never go back or recommend this place.
- Services: Nail extensions, Nail designs, Pedicure, Service not listed
- Busyness: Busy
- Service duration: 1–2 hr
- Atmosphere: Other
Tamara Grant2 reviewsTotal number of Google reviews Tamara has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLee and Christina were very welcoming. Customer service was top notch.
- Price: $40–60
- Services: Pedicure, Manicure
Jaime Leach1 reviewTotal number of Google reviews Jaime has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTina and Vi were both amazing nail techs who were kind, professional, and customer service oriented. Thank you for the amazing morning and if I’m back in Tucson, I will definitely come back to see them!
Jacqueline Rivera1 reviewTotal number of Google reviews Jacqueline has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google100% recommended!!! Had the most relaxing pedicure I’ve ever had in my life. The service was amazing all around. Professional, kind and respectful. Beautiful French gelish pedicure and they also helped my feet be soft and smooth again! Treat yourself to a service here and you’ll definitely want to come back. Me and my sister booked for 2 red carpet pedicures with gelish and can’t wait to come back again. Loved this establishment!
- Services: Foot massages, Nail art, Nail painting, Hand & foot massages, Pedicure, Spa services, Nail cut & filing, Callus removal, French manicures
- Atmosphere: Relaxing, Modern, Cozy
Moriah Urbano6 reviewsTotal number of Google reviews Moriah has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleChristina gave the best experience!! Very kind and personanable. And my nails came out beautiful. She did a flower design on my hands and toes! I will be coming back!
- Price: $60–80
- Services: Nail art, Nail designs, Pedicure, Gel manicures
- Atmosphere: Relaxing
- Maintenance: Pristine
Nancy Flores4 reviewsTotal number of Google reviews Nancy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had such a great experience here! Kevin and Christina were both amazing! so friendly, welcoming, and professional. They made sure I was happy with everything and did such a beautiful job on my nails. You can tell they really care about their clients and the quality of their work. I’ll definitely be coming back and highly recommend asking for Kevin or Christina! 💅✨
Miranda CarterLocal Guide · 16 reviewsTotal number of Google reviews Miranda has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThese guys were so amazing! I decided to surprise my girly girl daughter with her first mani pedi. She was soooo nervous and the staff was so warm and welcoming! She warmed up and had the best time! Thank you guys so much! Can’t wait to see you again!
Rylynn2 reviewsTotal number of Google reviews Rylynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMost amazing nail place I've ever been, super fast and no discomfort. Would highly recommend, they do amazing nail art and so much more
- Price: $20–40
Business details
- Address: 4500 N Oracle Rd Ste 202, Tucson, AZ 85705
- Phone: (520) 878-8488
- Service area: Tucson, AZ