Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Parker Brake Auto Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%67+36.5Reliability 24%61+14.8Value 14%100+14.1Replies to reviews 7%29+2.1Craft & service penalty87−1.3Momentum penalty85−1.5Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCORE

Parker Brake Auto Repair

Grandville, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #124Position by Experts Score among all companies we track in this category. of 148 tire shops · 4.6★ from 184 Google reviews

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Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Parker Brake Auto Repair is better than 67% of tire shops.B
67
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Parker Brake Auto Repair is better than 61% of tire shops.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Parker Brake Auto Repair is better than 87% of tire shops.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Parker Brake Auto Repair is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Parker Brake Auto Repair is better than 85% of tire shops.A
85
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Parker Brake Auto Repair is better than 29% of tire shops.D
29

Reviews for your job

Customers hired Parker Brake Auto Repair for 8 kinds of job.

Parker Brake Auto Repair for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.69
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “General repairs & maintenance”

Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Did a great job! Brakes and water pump. Two weeks apart. Got the car back to me on time. Having only one car that was important. The worked so it was finished on my days off from work.

Reasonable priceGeneral repairs & maintenanceBrakes
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The people were friendly. They know their business well.

Great priceAuto windshield repairGeneral repairs & maintenanceVehicle Inspection
Bee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had repairs done twice on my 2013 F150 excellent service, fair price and done on time. Thanks so much to their staff

Reasonable priceGeneral repairs & maintenanceOil change
JenLocal Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great group of people! Very knowledgeable and trustworthy. They will try to save parts rather than go straight to new/replace. Easy drop off available, text quote system, online chat, and quick turnaround. We've brought several vehicles here and have always very happy with their service and great communication.…

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I don't go anywhere else!

Reasonable priceGeneral repairs & maintenanceAuto engine diagnosticService not listed
Pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They've always taken great care of my car. Been going there for over 20 years.

Reasonable priceGeneral repairs & maintenanceOil change
MikeLocal Guide · 212 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I stopped in for an opinion and hopefully a fix. I went to two different dealerships for my 2023 Ram promaster van and they sold me $600 worth of parts to put on they said to fix the problem. The crew here diagnosed the problem as a frayed wire harness and spliced it and took parts not needed back to dealership.…

Great priceGeneral repairs & maintenanceService not listed
StevenLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I ran into an issue at a tire store when having my winter tires put on where one of the wheel studs was bad. I was referred to a brake shop to get the stud replaced. I called Parker (I've dealt with them before and they are close to my home). They were able to get my car in the next day, and completed the work in a…

General repairs & maintenance
cLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I have had several jobs done on my Subaru at Parker. They are very efficient and are not nickel and diming. They get straight to the problem and offer a solution. Very pleased with the exhaust work they did as well as the throttle body and driveshaft replacement. George has been great to work with and I will be…

Auto engine diagnosticEngine repairExhaust+ Punctuality+ Quality+ Professionalism
Randy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Spent 691 to have the sensors replaced, because that was the problem of the car sputtering, was told by George that there is a little hesitation, but that was not the case,sputters worse than it ever did. Would not look at the car without us putting more money into it.yiu never fixed the problem. You should have…

General repairs & maintenance− Quality− Professionalism
Samson8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This place is excellent, good prices, good workmanship, and good communication. brought car in at noon, done before 5. Great shop! Thanks

Auto engine diagnosticGeneral repairs & maintenanceOil change+ Punctuality+ Professionalism+ Value
TenochLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I normally do my own repairs because I've seen places hit you with "hidden" expenses or jacked up prices, but I can honestly say I'll be coming back to this place if I ever need assistance again. George helped me out and not only did he find out the repair I thought I needed wasn't necessary, the price he quoted me…

General repairs & maintenance+ Punctuality+ Quality+ Professionalism
WilliamEdited a day ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs & maintenance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 44%Reasonable 51%Overpriced 2%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance13—
Brakes12—
Auto engine diagnostic5—
Tires5—
Steering & suspension repair4—
Auto brake repair4—
Oil change4—
Wheel alignment4—

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