Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Parris Appliance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%99+25.8Value 15%93+14.2Craft & service penalty99−0.1Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Parris Appliance

Summerville, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 37 refrigerator repair services · 5.0★ from 118 Google reviews

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Report card

Percentile vs other refrigerator repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Parris Appliance is better than 98% of refrigerator repair services.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Parris Appliance is better than 99% of refrigerator repair services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Parris Appliance is better than 99% of refrigerator repair services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Parris Appliance is better than 93% of refrigerator repair services.A
93
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Parris Appliance is better than 100% of refrigerator repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Parris Appliance is better than —% of refrigerator repair services.–
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Reviews for your job

Customers hired Parris Appliance for 5 kinds of job.

Parris Appliance for dishwasher repair

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Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$153–$340
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Dishwasher repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 20

All 4 Google reviews tagged “Dishwasher repair”

PatrickLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Top notch service all around. Professional, on time, easy, and technically proficient. I fully endorse Parris and I hope you all give them a call vice the others! Support a great small and local business and family!

Reasonable priceDishwasher repair
Taquim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Parris Appliance came out to my house to fix my dishwasher. The technician was able to find the issue quickly. They ordered the part and came back out to repair my dishwasher in a timely fashion. They were honest and professional. I highly recommend Parris Appliance for all your appliance needs!

Dishwasher repair+ Responsiveness+ Punctuality+ Quality
Alissa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We have been using Parris Appliance for our property management business, keeping Chandler very busy! Chandler is very responsive, friendly, reliable, and gets the job done quickly! I am so happy we have been able to use Parris Appliance for all of our appliance repairs!!

Household appliance installationDishwasher repairMicrowave repair+ Responsiveness+ Punctuality+ Quality
Tori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Parris Appliance came out to fix my dishwasher this morning. The dishwasher would not stop draining. Chandler was very professional and knowledgeable. He fixed the problem in no time and explained the issue. He also fixed a problem that another installer created two years ago. I would highly recommend Parris Appliance.

Dishwasher repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 80%Overpriced 0%Not sure 20%

Jobs customers hired them for

JobReviewsCategory typical
Dishwasher repair4$153–$340
Washer/dryer repair4$225–$377
Washing machine repair2$132–$365
Dryer repair2$146–$334
Refrigerator repair2$209–$379

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