Experts Reviews · Company report
Parthenon Plumbing, Heating, & AC Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Parthenon Plumbing, Heating, & AC Repair

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 719 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 88% of leak detection services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Parthenon Plumbing, Heating, & AC Repair is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85

Reviews for your job

Customers hired Parthenon Plumbing, Heating, & AC Repair for 8 kinds of job.

Parthenon Plumbing, Heating, & AC Repair for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#18 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Drain cleaning”

Emilie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ned did amazing job at my parents house! He cleaned drains and changed out toilet seats! Thanks for your hard work and professionalism.

Reasonable priceToilet repairDrain cleaning
Missy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

We had a complete pipe change for under our home from cast iron to PVC. They were very informative, prompt, neat and professional for this all day job.

Paid $200–400Reasonable priceDrain cleaning+ Quality+ Professionalism
Whitney2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Hayden was prompt, professional, and helpful

Paid $1–200Great priceDrain cleaning
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Trevor was very knowledgeable and spent a good amount of quality time answering questions and meeting our plumbing needs.

Paid $1–200Reasonable priceToilet repairDrain cleaning
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We always request Ned to come to our home. He is the best! Knowledgeable, prompt and always willing to explain the problem and solution.

Paid $200–300Reasonable priceDrain cleaning
Julie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Quick to respond professional, upfront with pricing, explained all and even showed how best to maintain to prevent further issues.

Paid $400–500Reasonable priceDrain cleaningFaucet repair
ricky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Trevor was very polite and knowledgeable. He quickly diagnosed the problem, explained and corrected

Paid $500–600Reasonable priceToilet repairDrain cleaning
Cathy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Hayden was the service representative who came to resolve my issue. He was very polite and a professional in every way. He is one reason I always use your company. Every time I have an issue I always receive timely response and efficient work done properly. Hayden resolved the issue quickly and was very helpful and…

Paid $1–100Drain cleaningGarbage disposal repair
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I contacted them for a clogged kitchen drain a little before 1:00; they called back immediately. A few minutes later they called to say a repairman was on his way--allow 30 minutes to arrive. He was there by 1:30, did the job and was finished with the billing by 2:00. Not an emergency by any means, but awesome response.

HVAC system maintenanceDrain cleaningService not listed+ Responsiveness
Mandy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called Parthenon to look at a clogged drain. The service tech, Eli Smith came out the next morning (another plumber said they couldn’t be there for 3 days!). He found the source of the problem and was able to fix it. It was an unusual issue but he was very knowledgeable, thorough, and professional. Excellent service. I would call them again.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The service was wonderful. Ned fixed my clog line. I appreciate the prompt service because I have a broken leg and had to have that bathroom.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Tori8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

GREAT service.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Tim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My company has used Parthenon Plumbing and HVAC for many years - we recommend them without reservsation

Heating system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have used Parthenon numerous times at multiple homes . They are consistently honest and reasonable and the repairs are permanent. Everyone from the receptionist to technician are respectful and responsive . Highly recommend them to anyone without hesitation .

Ductless heating & A/C servicesPlumbing leak detectionA/C system repair+ Responsiveness+ Punctuality+ Quality
Fran6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceDrain cleaning
Laura4 years ago★★★★★

Rating only, no written review.

A/C system maintenancePlumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
Groves5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$506+21% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair36$176–$656
Plumbing pipe repair26$322–$1.1k
Water heater installation23$1.2k–$2.5k
Drain cleaning17$161–$493
Plumbing leak detection16$78–$630
HVAC system maintenance16$27–$216
Faucet installation15$292–$593
Faucet repair13$166–$529

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