Analyzing 8,535,2238.5M ReviewsFor 24,22624.2K Experts

Experts Reviews · Company report
Parthenon Plumbing, Heating, & AC Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Parthenon Plumbing, Heating, & AC Repair

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 719 Google reviews

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Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 88% of leak detection services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Parthenon Plumbing, Heating, & AC Repair is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85

Reviews for your job

Customers hired Parthenon Plumbing, Heating, & AC Repair for 8 kinds of job.

Parthenon Plumbing, Heating, & AC Repair for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$83–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 4 Google reviews tagged “HVAC system repair”

Griffin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Paid over $9,000 for a new upstairs AC unit out of pocket and we had our first cold night of the year and I was woken up to our new unit never turning on the heat. Verified that it was on the heat setting and it had said that the heat was on but our house was 62 degrees. Proceeded to call Parthenon to see if they…

HVAC system repair
Lorrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Parthenon is dependable and fair with pricing. Highly recommend using for plumbing and hvac. Thank you for always being there for PureHomeriver.

Paid $1,000–1,200Reasonable priceToilet repairWater heater installationHVAC system repair
AndrewLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Cory C. did an exceptional job repairing our AC after the compressor was damaged in a storm. Very thorough and explained things very well. Overall a great experience!

Paid $1,000+Reasonable priceHVAC system repair
Molly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Awesome service - Cory and William were top notch! Highly recommend this company!

Paid $200–300Great priceHVAC system repair

Price

$506+21% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair36$176–$656
Plumbing pipe repair26$322–$1.1k
Water heater installation23$1.2k–$2.5k
Drain cleaning17$161–$493
Plumbing leak detection16$78–$630
HVAC system maintenance16$27–$216
Faucet installation15$292–$593
Faucet repair13$166–$529

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