Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREParthenon Plumbing, Heating, & AC Repair
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 719 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 88% of leak detection services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Parthenon Plumbing, Heating, & AC Repair is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85
Reviews for your job
Customers hired Parthenon Plumbing, Heating, & AC Repair for 8 kinds of job.
Parthenon Plumbing, Heating, & AC Repair for heating system maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$176
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Heating system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 8
All 3 Google reviews tagged “Heating system maintenance”
Brett7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
The Parthenon experience was fantastic!!!!!! The technicians were amazing! Great work!
Heating system maintenanceA/C system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Tim12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
My company has used Parthenon Plumbing and HVAC for many years - we recommend them without reservsation
Heating system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Groves5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Price
$506+21% vs typical leak detection services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 23%Reasonable 67%Overpriced 4%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 36 | $176–$656 |
| Plumbing pipe repair | 26 | $322–$1.1k |
| Water heater installation | 23 | $1.2k–$2.5k |
| Drain cleaning | 17 | $161–$493 |
| Plumbing leak detection | 16 | $78–$630 |
| HVAC system maintenance | 16 | $27–$216 |
| Faucet installation | 15 | $292–$593 |
| Faucet repair | 13 | $166–$529 |
