Experts Reviews · Company report
Parthenon Plumbing, Heating, & AC Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Parthenon Plumbing, Heating, & AC Repair

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 719 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 88% of leak detection services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Parthenon Plumbing, Heating, & AC Repair is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85

Reviews for your job

Customers hired Parthenon Plumbing, Heating, & AC Repair for 8 kinds of job.

Parthenon Plumbing, Heating, & AC Repair for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$656
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Toilet repair”

Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Ned was great. Fixed my leak in a few minutes. He is a very nice person.

Paid $1–200Reasonable priceToilet repair
Emilie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Ned did amazing job at my parents house! He cleaned drains and changed out toilet seats! Thanks for your hard work and professionalism.

Reasonable priceToilet repairDrain cleaning
Virginia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our bathroom plumbing went full emergency status on Christmas morning as I was getting ready for Mass. In no time at all the bathroom floor and carpet in the hallway were flooded. I'm certain Santa DID NOT leave that present but he did send us to Parthenon Plumbing, Heating, & AC Repair. Their plumber came out and…

Paid $1–200Reasonable priceToilet repair
AndrewLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Parthenon has been servicing my personal and rental properties for many years. They remain consistent in service and reliability. Exactly what you need in a plumbing or HVAC crisis.

Paid $200–400Reasonable priceToilet repair
Heidi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Trevor was super helpful. Great service and very conscientious of our home and finances. Thank you for your service!

Great priceToilet repair
Carl5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Awesome experience, explanation of the issue, and solution options. Ben Jones did a great job!

Great priceToilet repair
ErdiLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very happy with this service and this company. They are fair, honest, quick and very skilled. Would recommend to anybody.

Great priceToilet repair
Valerie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very kind and thorough service representative.

Toilet repair
Suzanne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Parthenon does a great job!

Paid $200–400Reasonable priceToilet repair
Lorrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Parthenon is dependable and fair with pricing. Highly recommend using for plumbing and hvac. Thank you for always being there for PureHomeriver.

Paid $1,000–1,200Reasonable priceToilet repairWater heater installationHVAC system repair
Emily2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Trevor was very knowledgeable and spent a good amount of quality time answering questions and meeting our plumbing needs.

Paid $1–200Reasonable priceToilet repairDrain cleaning
B4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We continue to be very happy with our repeatedexperience with Parthenon. They were able to schedule us for an appointment a day after we called and kept us notified regarding their arrival. The technician was respectful of our house and us. He completed our task fully and then ensured we had no questions for him…

Paid $100–200Reasonable priceToilet repairPlumbing pipe repairFaucet installation
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Ned did an excellent job.

Reasonable priceToilet repair
ricky5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Trevor was very polite and knowledgeable. He quickly diagnosed the problem, explained and corrected

Paid $500–600Reasonable priceToilet repairDrain cleaning
Floyd11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Efficient knowledgeable polite professional

Paid $100–200Reasonable priceToilet repair
Marika2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kevin was fast, professional and prompt! Pricing was great too! Couldn’t have asked for a better service

Paid $800–900Reasonable priceToilet repair
Elaine3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Parthenon completely understood that you never know what customers are going through and extended us every professional courtesy and service

Paid $500–600Reasonable priceToilet repair
Felicia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Hayden was very helpful and polite. Very informative and I will definitely call again!!

Great priceToilet repair
Austin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Hayden was the best. Super fair and professional. In the middle of a crisis they saved the day. The best in Nashville.

Toilet repair
Terris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My repair was done in no time. It is a two day repair because I needed an overhaul. I’m thankful for my technician for his diagnosis and his explanation of the problem and repair s needed. He gave me options and helped me get financing for the job. I felt confident in his knowledge and felt very confident in my decision.

Paid $1,000+Reasonable priceToilet repair
Jenni5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hayden is wonderful!! He’s been our technician several times now and is always on time, efficient and communicative. Our toilet is a pain to get parts for and Hayden tracked what we needed down and had it repaired quickly. We appreciate him!

Paid $1–100Reasonable priceToilet repair
Debbie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I called yesterday and was given an appointment for today. Very nice customer service! Stan repaired our toilets in 2 bathrooms and did an amazing job! He even cleaned up after the repairs!

Paid $1,000+Reasonable priceToilet repair
Suzan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The Parthenon staff and plumbers were excellent and easily accessible for a possible emergency. We will call them again for our plumbing needs.

Toilet repair+ Value
AndrewLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

On time, professional and efficient. Could not ask for more. Technician was incredibly knowledgeable. Took the time to explain the issue, and provided accurate pricing to fix. I would not hesitate to use them again.

Plumbing pipe repairToilet repair+ Responsiveness+ Punctuality+ Professionalism
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bought my house 5 1/2 years ago, and the two downstairs toilets have always stopped up very easily. This time I could not get things cleared, and in the process of plunging, I started to have a leak under one toilet. Neither toilet would flush. I called Parthenon, they were out almost immediately, fixed the…

Plumbing leak detectionToilet installationToilet repair+ Responsiveness+ Punctuality+ Professionalism
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So grateful for the guys on this team!

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
EmmaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Buddy was OUTSTANDING. I work for a commercial HVAC company, and he fixed us up right! He was professional and a very good communicator. He fixed us up in no time! HIGHLY recommend Parthenon.

Toilet repair+ Responsiveness+ Quality+ Professionalism
Deborah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was having an issue with my kitchen sink not being able to have running water from my faucet. It had started in the winter after a hard freeze, so I thought the pipes were just frozen but ater everything had thawed out I still didn't have any running water in the kitchen. I was referred to Parthenon Plumbing by…

Faucet installationFaucet repairToilet repair+ Responsiveness+ Punctuality+ Quality
Gayle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Paid $1–200Reasonable priceToilet repair
MichaelEdited a month ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceToilet repairToilet installationFaucet installation
S1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Paid $600–800Reasonable priceToilet repair
Steven8 months ago★★★★★

Rating only, no written review.

Reasonable priceToilet repair
Lisa8 months ago★★★★★

Rating only, no written review.

Not sureToilet repair
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–200Great priceToilet repair
Laura4 years ago★★★★★

Rating only, no written review.

A/C system maintenancePlumbing leak detectionFaucet installation+ Responsiveness+ Punctuality+ Quality
Groves5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality

Price

$506+21% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair36$176–$656
Plumbing pipe repair26$322–$1.1k
Water heater installation23$1.2k–$2.5k
Drain cleaning17$161–$493
Plumbing leak detection16$78–$630
HVAC system maintenance16$27–$216
Faucet installation15$292–$593
Faucet repair13$166–$529

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