Experts Reviews · Company report
Parthenon Plumbing, Heating, & AC Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%85+20.6Value 14%88+12.4Replies to reviews 7%85+6Craft & service penalty91−0.9Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Parthenon Plumbing, Heating, & AC Repair

Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 719 Google reviews

Report card

Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Parthenon Plumbing, Heating, & AC Repair is better than 91% of leak detection services.A
91
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 88% of leak detection services.A
88
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Parthenon Plumbing, Heating, & AC Repair is better than 100% of leak detection services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Parthenon Plumbing, Heating, & AC Repair is better than 85% of leak detection services.A
85

Reviews for your job

Customers hired Parthenon Plumbing, Heating, & AC Repair for 8 kinds of job.

Parthenon Plumbing, Heating, & AC Repair for water heater installation

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Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Water heater installation” · showing 20

Wesley7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Noah and Evan did excellent work on our water heater in Nashville. Timely service and paid attention to detail.

Customer photo from Wesley's review
Reasonable priceWater heater installation
BillLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Over the past year, I have had two major jobs done from this company, replacing a very leaky water heater and replacing an aging HVAC unit. Both experiences were very good. Everyone I dealt with was very professional. Neither time did I feel pressured to purchase more than what I needed. Will be using them in the future.

Reasonable priceWater heater installationInstallationHeating system installation
Lorrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Parthenon is dependable and fair with pricing. Highly recommend using for plumbing and hvac. Thank you for always being there for PureHomeriver.

Paid $1,000–1,200Reasonable priceToilet repairWater heater installationHVAC system repair
Charles7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service! The technician explained the need for everything and gave me options to hold doen the cost.

Paid $2,000+Reasonable priceWater heater installation
Ashley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had an emergency situation with our water heater. Parthenon was quick to get us on the schedule and by the afternoon, we had a new water heater. Both techs were very pleasant and knowledgeable...and honest, which is refreshing in the home repair business! I would not hesitate to call them for plumbing needs in the future.

Not sureWater heater installation
James10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very good and quick

Paid $1,000+Reasonable priceWater heater installation
Pauline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great service

Paid $1,000+Not sureWater heater installation
Eddie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Parthenon was extremely responsive and was able to get out to our rental property right away to replace a hot water heater, on a Saturday nonetheless! Very grateful for their professionalism and expediency.

Paid $1,000+Reasonable priceWater heater installation
Lance3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Joe was incredibly professional and helpful. He was honest and highest level of integrity to inform what needed to be done and what did not at the moment. He helped with current solutions and future considerations without pressing to do unnecessary actions at this time. The entire team at Parthenon are top notch and…

Paid $1,000+Great priceWater heater installation
PeteLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great communication and went over the top to do a great gob

Paid $1,000+Great priceWater heater installation
Lizzy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Our old and poorly installed water heater expansion tank exploded. Kevin helped us get a new Essency water heater installed the next day. Installation day was quick and easy. We are happy with this product, it is a nice home upgrade with a longer life expectancy than a conventional water heater. I feel good knowing…

Customer photo from Lizzy's review
Paid $1,000+Great priceWater heater installation
Geoff6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kevin did a great job

Paid $1,000+Water heater installation
James1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Hayden was a huge help in assessing the project and great customer service very professional all around

Water heater installationPlumbing pipe repair
Rebecca2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On a “same day call” basis, Parthenon dispatched a technician to resolve a problem with our tankless water heater. The young man was courteous, professional, and thorough in his explanation of our problem; and he resolved it quickly. We would recommend Parthenon Plumbing without qualification.

Paid $1–100Reasonable priceWater heater installation
Susan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was informed of the team enroute to my house at the set time. The team explained the process for installing my tankless water heater and answered questions that I had through the morning. The WH was hung on the outside wall in my garage and I was consulted about my preferred location of exterior piping. They…

Reasonable priceWater heater installation
JonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We just bought our house in June, and the inspector said we could get a month or a couple of years from the water heater. Well after 3 weeks, our water heater turned more into a water tank so we called around and Parthenon was the first one with same day availability. I'm so happy it worked out like that. Our…

Water heater installation+ Responsiveness+ Punctuality+ Quality
Briquel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

I appreciate the responsiveness of this company to come out and address the problem but they charge insane prices. We had a water heater breakdown in one of our rental units. When it's a rental you are in a place where you have no choice but to fix it right away for the tenant. I know we were completely taken…

Water heater installation− Value
Rosemary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Nice, quick, professional service.

Water heater installation+ Quality
GrundyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Not sure what happened with this company, I used them about 3 years ago to install my new HVAC which they had the best price in town. I called them again to install a new water heater, was quoted 500 dollars more than several local competitors , the person even told me to take my old tank he would charge me an…

HVAC duct & vent installationWater heater installation− Value
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were very quick, responsive, and made room in their busy schedule when I had a water heater rupture.

Water heater installation+ Responsiveness+ Punctuality+ Quality

Show more water heater installation reviews (3 more) →

Price

$506+21% vs typical leak detection services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 67%Overpriced 4%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Toilet repair36$176–$656
Plumbing pipe repair26$322–$1.1k
Water heater installation23$1.2k–$2.5k
Drain cleaning17$161–$493
Plumbing leak detection16$78–$630
HVAC system maintenance16$27–$216
Faucet installation15$292–$593
Faucet repair13$166–$529

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