Pathway Taxi & Limo logo

Pathway Taxi & Limo

Taxi service · Loganville, GA · reviewed since 2012

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%70+17Value 14%93+13.2Replies to reviews 7%100+7.1Craft & service penalty80−2Momentum penalty66−3.4Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#26 of 48 airport shuttle servicesPosition by Experts Score among all companies we track in this category. · better than 47%
4.8 ★★★★★ 109 Google reviews · 23 photos
93%five-star reviews
4.43★last 12 monthsAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review

Pathway Taxi & Limo at a glance

Google reviewers rate Pathway Taxi & Limo 4.8 out of 5 stars based on 109 reviews, with the owner replying to 98% of them. Customers frequently cite punctuality, clean vehicles, friendly drivers, and transparent per-mile pricing for airport and local trips. A recurring criticism involves instances where the company refused rides or provided inaccurate information regarding their advertised 24/7 service availability.

  • Google rating: 4.8 out of 5 from 109 reviews (93% five-star).
  • Reviews on this page: 109 Google reviews (99 with written comments).
  • Owner responses: the business replied to 98% of reviews.
  • Most recent review: October 7, 2026.
  • Service: Airport Shuttle serving Loganville, Georgia.

Data from Google, last updated October 31, 2026.

Score profile vs other airport shuttle services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and value; weakest: momentum.

Satisfaction76Reliability70Craft & service80Value93Momentum66Replies to reviews100Satisfaction: 76 (median 77)Reliability: 70 (median 76)Craft & service: 80 (median 98)Value: 93 (median 90)Momentum: 66 (median 100)Replies to reviews: 100 (median 50)
Pathway Taxi & LimoAirport Shuttle Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pathway Taxi & Limo: 76/100 on this factor. Category median: 77.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pathway Taxi & Limo: 70/100 on this factor. Category median: 76.B
70
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pathway Taxi & Limo: 80/100 on this factor. Category median: 98.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pathway Taxi & Limo: 93/100 on this factor. Category median: 90.A
93
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pathway Taxi & Limo: 66/100 on this factor. Category median: 100.B
66
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pathway Taxi & Limo: 100/100 on this factor. Category median: 50.A
100

Bar = this company · dark tick = category median.

Star ratings

109 Google reviews we collected

  • 5 stars10193%
  • 4 stars22%
  • 3 stars11%
  • 2 stars11%
  • 1 star44%

Praise vs complaints

Phrases our text analysis found in 99 written reviews

  • Praise20497%
  • Complaints63%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6330%
  • Would recommend4622%
  • Speed & response4019%
  • Quality & results3014%
  • Honesty & trust178%
  • Communication84%
  • Price & value63%

What customers talk about

We read 99 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Car was clean and the Driver was very nice and profesional.”
    “He yelled again saying it wasn't going to come now because of my attitude.”
  • “I highly recommend this service for transportation needs.”
  • “Every ride has been professional, personable, clean, timely.”
    “After having dealt with a no show (with a 2hr early call) by Best Taxi of Gwinnett, I called Pathway Taxi.”
  • “I was worried about taking an Uber, and I saw all the positive reviews and it was a great experience!”
  • “I have used Pathway Taxi mores than 12 years and drivers were always prompt and dependable and friendly.”
  • “Good communication, had to book last moment a taxi mailing and calling from the Netherlands and I was helped very nicely on the phone.”
  • “driver was professional, friendly, helpful and competitive price will use again.”

People customers mention

  • County 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Pathway Taxi & Limo for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Marsha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I am very thankful that I found PathWay Taxi & Limo. I was worried about taking an Uber, and I saw all the positive reviews and it was a great experience! Thank you so much for making the trip to the airport and back so easy and stress free!

Jose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and on time .Car was clean and the Driver was very nice and profesional.Used thete service many times.

Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Myself and my family have been using Pathway Taxi and Limo for several years now, especially for airport rides between Buford and Hartsfield airport. Every ride has been professional, personable, clean, timely. The driver has always been friendly and helpful with family members, including my 94 yo mother. The cost…

Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I highly recommend your service for local or airport rides. I have used Pathway Taxi mores than 12 years and drivers were always prompt and dependable and friendly. The vehicle is always very clean and dependable.

Steven7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

My daughter thought it to be a great experience. She complimented the appearance and comfort. I ordered the service because my daughter was without transportation and I was away with work. Easy set-up and request, prompt arrival and no hassle to the destination; I believe this is a service that will be used in the future. Thank you Pathway.

Donald2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Pathway Taxi Service is very dependable and reliable taxi service in Gwinnett County. I've been using their services for few days, I'm very happy with their services and I highly recommended.

Photos

Customer reviews

4.8 ★★★★★ 109 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Marsha Stoddard4 reviewsTotal number of Google reviews Marsha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I am very thankful that I found PathWay Taxi & Limo. I was worried about taking an Uber, and I saw all the positive reviews and it was a great experience! Thank you so much for making the trip to the airport and back so easy and stress free!

Jose Novo2 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and on time .Car was clean and the Driver was very nice and profesional.Used thete service many times.

Response from the owner · a month ago

Thank you so much for your wonderful 5-star review and for choosing us multiple times! We truly appreciate your continued trust and business. We’re glad to hear that you were happy with our on-time service, clean vehicle, and professional service. We look forward to serving you again in the future. 🚘

Laurie Beier3 reviewsTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Myself and my family have been using Pathway Taxi and Limo for several years now, especially for airport rides between Buford and Hartsfield airport. Every ride has been professional, personable, clean, timely. The driver has always been friendly and helpful with family members, including my 94 yo mother. The cost is very reasonable. The vehicles are spacious, clean and comfortable. I highly recommend this service for transportation needs.

Response from the owner · a month ago

Thank you so much for your wonderful 5-star review and for trusting Pathway Taxi & Limo for your family’s transportation over the years. We truly appreciate your continued business and support. It means a lot to hear that you’ve found our service professional, personable, timely, and comfortable. We’re especially grateful for your kind words about assisting your family members. It’s always our pleasure to provide respectful and dependable service to every passenger. Thank you again for recommending us. We look forward to serving you and your family for many more years! 🚘

Sarah Lucas2 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend your service for local or airport rides. I have used Pathway Taxi mores than 12 years and drivers were always prompt and dependable and friendly. The vehicle is always very clean and dependable.

Response from the owner · a month ago

Thank you so much for your wonderful 5-star review and for trusting Pathway Taxi for more than 12 years! We truly appreciate your loyalty and continued support. We’re very happy to hear that you’ve consistently found our drivers prompt, dependable, and friendly, and that our vehicles have always been clean and comfortable. It’s a privilege to serve you for so many years. Thank you again for recommending us for both local and airport rides. We look forward to serving you for many more years to come! 🚘

Hugh RussellLocal Guide · 32 reviewsTotal number of Google reviews Hugh has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Refuse me rides

Response from the owner · 2 months ago

Hi Hugh, We're sorry to hear you're disappointed. At Pathway Taxi & Limo, we strive to provide safe, dependable, and professional transportation service to all of our customers. However, we are not always able to accommodate every ride request due to driver availability, advance reservations, scheduling, or other operational and safety considerations. Declining a ride request should not be interpreted as refusing service to an individual. We make every effort to assist customers whenever we have a driver available and are able to safely provide the requested transportation. We appreciate your past business and regret that we could not meet your transportation needs on this occasion. We wish you the very best. — Pathway Taxi & Limo 🚘

Steven Kelley7 reviewsTotal number of Google reviews Steven has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter thought it to be a great experience. She complimented the appearance and comfort. I ordered the service because my daughter was without transportation and I was away with work. Easy set-up and request, prompt arrival and no hassle to the destination; I believe this is a service that will be used in the future. Thank you Pathway.

Response from the owner · a month ago

Thank you so much for your wonderful 5-star review! We’re glad to hear your daughter had a great experience and was comfortable with the vehicle. We’re also happy that the booking process was easy and that we were able to provide prompt, hassle-free transportation while you were away for work. We truly appreciate your trust in Pathway and would be happy to serve you and your family again in the future. Thank you for choosing Pathway! 🚘

Donald Lavoie2 reviewsTotal number of Google reviews Donald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Pathway Taxi Service is very dependable and reliable taxi service in Gwinnett County. I've been using their services for few days, I'm very happy with their services and I highly recommended.

Adam Robinson8 reviewsTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very friendly and arrived quickly, it's done by the mile so you know what you'll be paying before you even start and is paid at the start. Exactly what you want from a taxi. Used for an airport trip and would recommend over the other one that I found already there and used the time before. Even pointed to some landmarks and buildings on the trip, would really recommend

Response from the owner · a month ago

Thank you so much for your wonderful 5-star review and recommendation! We’re glad you had a friendly, prompt, and comfortable experience with us. We’re especially happy that you appreciated knowing the fare in advance and the convenience of our service. It was a pleasure sharing a few local landmarks along the way as well! Thank you again for choosing Pathway for your airport ride. We truly appreciate your business and hope to see you again on your next trip! 🚘

C P3 reviewsTotal number of Google reviews C has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Friendly and great service

Response from the owner · a year ago

Thank you so much for your kind words! We’re glad you had a great experience and look forward to serving you again in the future. 🚗✨

Kimberly McCutchen9 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I recommend this taxi company. I use it frequently, and the service is always great!

Response from the owner · a year ago

Hi Kim, thank you for being a valued regular customer! We truly appreciate you taking the time to share your experience. Our team works hard to provide reliable, friendly service every time – it’s wonderful to know we’re hitting the mark for you. We look forward to serving you again soon!

Pathway Taxi & Limo on Google Maps →

Business details