Experts Reviews · Company report
patio installers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%20+1.4Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

patio installers

Santa Monica, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 29 backyard court installers · 4.9★ from 57 Google reviews

Report card

Percentile vs other backyard court installers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.patio installers is better than 87% of backyard court installers.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.patio installers is better than 97% of backyard court installers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.patio installers is better than —% of backyard court installers.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.patio installers is better than 100% of backyard court installers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.patio installers is better than 100% of backyard court installers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.patio installers is better than 20% of backyard court installers.D
20

Reviews for your job

Customers hired patio installers for 5 kinds of job.

patio installers for custom home building

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Custom home building”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Custom home building”

Harry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

i am so happy with my new deck. i almost never take the time to leave a review, but i wanted to share what a great experience i had with this deck builder. Nathan and Robert were the first people i spoke with during the sales and design process, and they made everything easy to understand. i planned to listen to the…

Great priceCommercial projectsCustom home building
Malachi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A deck builder team handled a large deck replacement and expansion for us, and the finished deck looks amazing. The craftsmanship and build quality really show, and the extra time was worth it. Josiah and Jaime worked through the hot Sylmar weather, stayed focused on the details, and made sure the deck project was…

Great priceCustom home building
Carla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Nathan did an excellent job repairing, refinishing, and restoring our Ipe wood deck. He answered the phone right away, came out the next day to look at the deck, and sent the quote later that same day. The pricing was fair, better than the other deck builder quotes we received, and the whole process was smooth and…

Reasonable priceBasement remodelingBuilding designCustom home building
H1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We recently added a new deck by our patio, and we’re very happy with how everything turned out. Patio Installers was professional from the start and clearly knew deck building and outdoor living design very well. The crew handled the project the right way, stayed on schedule, and paid close attention to the details…

Great priceCustom home buildingConcrete pouring
IsaacLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I hardly know where to start with how pleased I am with the work company: patio installers did at my home in Sylmar. After spending a lot of time reading reviews and comparing deck builder and patio cover services, I reached out for an estimate. Robert came out right away, shared helpful ideas for the deck and patio…

Great priceCommercial projectsCustom home building
Riley304 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cole and his son built us a large, beautiful deck and pergola in Sylmar. The deck builder work was top notch from start to finish, and marc made helpful adjustments along the way to fit our needs and outdoor space. his attention to detail is very impressive, and the final result really shows the quality of the…

Reasonable priceBuilding designCommercial projectsCustom home building
emmanuel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I spoke with a few deck builders before choosing this crew. One company was slow to respond, and another had a long wait just to provide a quote, so I kept looking for a better fit for my deck project. Then I found a great deck contractor who came out quickly, reviewed the space, and gave me a clear estimate for a…

Reasonable priceBuilding designCommercial projectsCustom home building
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First class company: patio installers. They built our deck, entry walkway, and patio, and the finished work looked amazing. The deck color was not exactly what we wanted at first, but they quickly came back and adjusted the finish until it matched what we had in mind. Robert handled the color adjustment, and it…

Great priceBuilding designCommercial projectsCustom home building
miguel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

great company to work with. marc was really helpful, listened to what we wanted for our new deck, and explained all the different designs and materials we could choose from. the scheduling was simple and stress-free. the crew kept us updated on each step of the deck building process, making sure we knew what was…

Reasonable priceBasement remodelingCommercial projectsCustom home building
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We had a fantastic experience working with this deck builder in Sylmar. Communication was always clear, and Josiah kept us updated on when he’d be working at our property. He built a beautiful deck, about 350 square feet, even though our yard is on a slope and the deck is around 20 feet off the ground. The space…

Reasonable priceBasement remodelingCustom home building
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently hired a deck builder in Sylmar to remove my old deck and construct a brand new one. From the very beginning, the team was on time, professional, and straightforward about the whole process. Robert, who managed the project, made sure to personally oversee the work and check that everything met high…

Reasonable priceCustom home building
E3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The deck builders were incredibly detailed, clear in their communication, and worked closely with us every step of the way. They began the project on time, finished as promised, and the whole crew was always respectful, hardworking, and friendly. What really stood out was how Nathan used his experience and creative…

Reasonable priceBuilding designCustom home building
Jonathan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We hired this company to build a deck for our home, and the results were fantastic. The team showed real expertise in every step of the project. At one point, there were some minor framing issues, but Cole, who was working on our deck, made sure everything was fixed quickly and professionally. The finished deck…

Reasonable priceCustom home buildingConcrete pouring
eliana4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

a while ago, i had some concerns with my deck project, but i’m happy to say the team came back and fixed everything. now, my deck looks amazing and is built really solid—definitely the best one in the neighborhood! the craftsmanship is top-notch, and i can tell this deck will last for many years, even through…

Reasonable priceBasement remodelingCustom home building
Gracie263 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We absolutely LOVE our new deck cover, built by a great team here in Sylmar. We replaced our old, damaged wooden patio cover with a full-length insulated Elitewood deck cover, which now features two strong square pillars, three fan lights, four built-in LED lights, an electrical outlet, and covered rain gutters. Our…

Reasonable priceCustom home building

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 53%Overpriced 0%Not sure 0%

Jobs customers hired them for

Compare with