Analyzing 8,081,2968.1M ReviewsFor 22,89622.9K Experts

Experts Reviews · Company report
Patrick's Pet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%74+17.9Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Patrick's Pet Care

Washington, DC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #99Position by Experts Score among all companies we track in this category. of 136 pet grooming · 4.8★ from 399 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Patrick's Pet Care is better than 73% of pet grooming.B
73
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Patrick's Pet Care is better than 74% of pet grooming.B
74
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Patrick's Pet Care is better than 100% of pet grooming.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Patrick's Pet Care is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Patrick's Pet Care is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Patrick's Pet Care is better than 22% of pet grooming.D
22

Reviews for your job

Customers hired Patrick's Pet Care for 2 kinds of job.

Patrick's Pet Care for dog grooming

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.75
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 61/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#69 / 77
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 8 Google reviews tagged “Dog grooming”

Jessica6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve hesitated posting this review only because I don’t want the appointments to book too quickly, but Patrick’s Pet Care has been an absolute lifesaver for myself and my anxious shihpoo, Sydney, this year. Syd is, on her best day, an anxious girlie. Her list of dislikes is much longer than her list of likes and…

Customer photo from Jessica's review
Dog groomingDog bathing and blow dry
Denis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Leah has been grooming my dog for over a year. He’s quite anxious but they treat him with lots of love! He’s always calm when he leaves, and doesn’t dread going to the groomer like he did at other establishments. I’d recommend Patrick’s Pet Care to anyone, it is more expensive than other groomers, but it’s worth it…

Reasonable priceDog grooming
sophia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had just moved to dc and have been searching far and wide on the internet for a groomer that knows how to cut Pomeranian specific hair and does one on one grooming sessions since she does not do well with other dogs. Patrick’s pet care was the second place I tried after the first groomer was too overwhelming for…

Great priceDog groomingDog bathing and blow dryDog nail trimming
SABRINALocal Guide · 79 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★

the grooming services were amazing but the online booking process and email responsiveness is terrible.

OverpricedDog grooming
AiyanaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We’ve had our two dogs groomed there a few times now, and I waited to give a review until I could see if there was consistency in our experience. One of our dogs is very reactive with other dogs and needs a lot of special care when going into a setting with other dogs. The folk at Patrick’s Pet Care have done a…

Reasonable priceDog grooming
sxrtLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Reasonable priceDog grooming
Piojo11 months ago★★★★★

Rating only, no written review.

Dog grooming
Manuela year ago★★★★★

Rating only, no written review.

Dog groomingDog bathing and blow dryDog full service grooming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 60%Overpriced 20%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming8—
Dog bathing and blow dry3—

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