Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Patriot Comfort Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Patriot Comfort Services

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 522 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Patriot Comfort Services is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Patriot Comfort Services is better than 100% of HVAC contractors.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Patriot Comfort Services is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Patriot Comfort Services is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Patriot Comfort Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Patriot Comfort Services is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Patriot Comfort Services for 8 kinds of job.

Patriot Comfort Services for HVAC system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.103
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 90
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 103 Google reviews tagged “HVAC system maintenance” · showing 20

Zach6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 hours ago★★★★★

Patriot has served as a reliable HVAC partner for years. They offer extra effort and candid guidance on what is truly required. As a trusted sounding board during our home’s design and construction, they now handle ongoing maintenance to sustain performance and efficiency. If you need assistance with your AC or…

Paid $200–400Reasonable priceHVAC system maintenanceA/C system maintenanceHeating system maintenance
Ricardo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service and knowledge from my tech. Glad to say I’ve found an AC&Heating repair company I can trust. Timely and responsive.

Paid $1–200Great priceHVAC system maintenance
Chase2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Patrick was excellent and addressed all my service needs!

Great priceHVAC system repairHVAC system maintenance
Ted1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great response and knowledge

Reasonable priceHVAC system maintenance
Katy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We are thoroughly pleased with patriot comfort service. They showed up timely and kept us up-to-date during our service visit. Wonderful company and a great family atmosphere.

Paid $1,800–2,000Reasonable priceHVAC system repairHVAC system maintenance
Chris3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very friendly and knowledgeable!

Reasonable priceHVAC system maintenance
KarenLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Service Tech Mark was very professional and also easy to talk with and gave good answers to all of my questions. And helped me to make my decision to continue. I am so glad that I decided to work with Patriot Comfort Services.

Paid $1–200Great priceHVAC system maintenance
Willard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Talked with Carla Fink about getting a price on a maintenance program. She was very helpful and courteous. It was a pleasure to talk with her.

Not sureHVAC system maintenance
teresa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

It was so nice speaking with Patriot Comfort Services for getting estimates and the young lady Carla Fink was very knowledgeable and put me a ease on choosing Patriot Comfort Service my HVAC maintenance and I will be recommending Patriot everyone.

Great priceHVAC system maintenance
Liddy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Patriot Comfort Services makes owning a home so easy. They are quick, responsive, understanding, and honest! They explain everything they are doing, reasonably priced, and attentive. There aren’t many businesses like this anymore! I will keep recommending Patriot!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
Kevin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always 1st Class work from this top notch company. Patrick and Carla go out of their way to assist with communication and detailed repairs/installations. If you are using any other company to service or replace your HVAC system you are not using the very best in the DFW area.

HVAC system repairHVAC system maintenanceA/C system maintenance
Malley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Highly recommend! Fit me in despite a busy schedule. Honest , fair and highly knowledgeable.

HVAC system maintenance
Louise2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Karla and Patriot Comfort are amazing. They offer 5+ star service 24/7. Their service is above and beyond 5 star. They will treat you like you are family!

Great priceHVAC system repairHVAC system maintenanceA/C system repair
Jessica2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I would always recommend using patriot for your AC and heating. Tech was very professional, Communicate very well with detail of our issue and had to maintain our AC.

Paid $1–200Great priceHVAC system maintenance
Kaye2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Would recommend! Great service, Product value was very well priced. Customer service was awesome, Professional and communicated with detail of what they did.

Customer photo from Kaye's reviewCustomer photo from Kaye's review
Paid $1–200Great priceHVAC system repair
Cyndi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Carla was an outstanding help. She made sure we got what we needed and continues to check in to make sure everything is working well.

Paid $2,000+Reasonable priceHVAC system repairHVAC system maintenanceA/C system maintenance
Blake4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mark was great and very helpful

HVAC system maintenance
CrysLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Kedrick’s customer service was top notch! Excellent service!!

Great priceHVAC system repairHVAC system maintenance
Alex1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mark Hawk did an amazing job and saved us money with his suggestions!

Great priceHVAC system maintenance
MattLocal Guide · 97 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mark Hawk was professional with excellent service

Paid $200–400Reasonable priceHVAC system maintenance

Show more HVAC system maintenance reviews (83 more) →

Price

$340+6% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 48%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair113$205–$933
HVAC system maintenance102$37–$295
A/C system maintenance23$39–$393
A/C system repair20$209–$786
Install AC13$1.4k–$3.2k
Heating system maintenance7$39–$251
Heating system installation7$1.4k–$2.8k
Thermostat installation6$148–$788

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