Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Patriot Comfort Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Patriot Comfort Services

Talty, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 522 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Patriot Comfort Services is better than 99% of HVAC contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Patriot Comfort Services is better than 100% of HVAC contractors.A
100
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Patriot Comfort Services is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Patriot Comfort Services is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Patriot Comfort Services is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Patriot Comfort Services is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Patriot Comfort Services for 8 kinds of job.

Patriot Comfort Services for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.113
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$205–$933
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 113 Google reviews tagged “HVAC system repair” · showing 20

Denise9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

On time, fixed the problem - felt reasonable and gave good advice.

Paid $400–600Reasonable priceHVAC system repair
Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Nick was very professional and knowledgeable!

Paid $600–800Reasonable priceHVAC system repair
Chase2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Patrick was excellent and addressed all my service needs!

Great priceHVAC system repairHVAC system maintenance
Heidi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Our upstairs AC went out and Patriot Confort Services came out within hours!! AND fixed it by the end of the day! The whole team was very responsive and helpful. Also explained everything in detail. The technician, Nick, not only worked on our upstairs AC that needed cleaning, but cleaned our working AC to make sure…

Paid $200–400Great priceHVAC system repair
Rose2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I called for service at 8:30 I was given a window from 10 AM to 12 noon. The tag guy showed up which is Patrick at 10 till 10 and he was outstanding customer service outstanding explaining detail what was going on outstanding and he did not conclude the ticket until he knew what he did worked my house is cool.

Paid $200–400Great priceHVAC system repair
Jay8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Carla in customer service was great with getting me set up and Patrick (the one in the pink van lol) was really great. He was thorough in his inspection and shared his knowledge when explaining the issue. I’ll be using this company for all of my future hvac needs.

Paid $200–400HVAC system repair
Abbie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very friendly and professional! Carla was amazing to work with and always takes care of me well!

Great priceHVAC system repair
Susie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Kendrick, Patrick and the whole Team at Patriot are AWESOME! Patrick got our unit running again in record time in this record heat. Kendrick got us on the schedule same day!! THANK YOU!!!!!

Paid $200–400Great priceHVAC system repair
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had a great experience with Mark Hawk!

Reasonable priceHVAC system repair
Katy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We are thoroughly pleased with patriot comfort service. They showed up timely and kept us up-to-date during our service visit. Wonderful company and a great family atmosphere.

Paid $1,800–2,000Reasonable priceHVAC system repairHVAC system maintenance
J9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Patriot Comfort perform beyond our expectations!! They checked out every aspect of all of our three HVAC systems and came back with accurate diagnosis supported by over 60 photos. Patriot comfort is our go to for HVAC from now on

Paid $200–400Great priceHVAC system repair
Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

fast and efficient performed exactly as quoted.

Paid $1,000–1,200Reasonable priceHVAC system repair
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Michael is the best! He came over today very polite, courteous and extremely knowledgeable on my AC unit. He fixed my air flow problems. Thank you Patriot Comfort Services for the amazing customer service

HVAC system repair
AmandaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Carla and Patrick we both amazing is there a 10 star rating

Great priceHVAC system repair
Bill5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have always been treated good at Patriotic. Carla is always the greatest to deal with. She always bends over backwards to make sure we are taken care of. Good to see employees thinking of others. What a great asset to the company.

Paid $400–600Reasonable priceHVAC system repair
Liddy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Patriot Comfort Services makes owning a home so easy. They are quick, responsive, understanding, and honest! They explain everything they are doing, reasonably priced, and attentive. There aren’t many businesses like this anymore! I will keep recommending Patriot!

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance
cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thank you to Carla for exceptional customer service and to Patrick Hall for getting my unit working again.

Paid $200–400Great priceHVAC system repair
M4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast to respond. Diagnosed and addressed problems. Easy to work with and respectful of property.

Paid $400–600Reasonable priceHVAC system repair
T.Brice6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a great experience with Patriot. Carla was fantastic to work with, gave us excellent recommendations, and was always very prompt in responding to my many questions. Highly recommend!

Paid $2,000+HVAC system repair
Jenn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Randy answered the call on a Sunday and an hour later Mark showed up and had our AC back on within minutes! We appreciate you both 5 star for Patriot!!

Paid $400–600Reasonable priceHVAC system repair

Show more HVAC system repair reviews (93 more) →

Price

$340+6% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 48%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair113$205–$933
HVAC system maintenance102$37–$295
A/C system maintenance23$39–$393
A/C system repair20$209–$786
Install AC13$1.4k–$3.2k
Heating system maintenance7$39–$251
Heating system installation7$1.4k–$2.8k
Thermostat installation6$148–$788

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