BED BUG EXTERMINATORS · METHUEN, MA
Patriot Pest Management logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%10+1.5Craft & service 20%89+17.8Value 10%57+5.7Momentum 8%5+0.4Track record 7%67+4.7Accountability 5%71+3.6Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE

Patriot Pest Management

Better than 21% of bed bug exterminators · #23 of 29

4.6★227 Google reviewsGoogle star rating as shown on Google Maps.
2.00★last 12 monthsAverage stars on reviews from the last 12 months only.
33.3%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
77%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Patriot Pest Management for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$48–$189
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 64/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 24

All 12 Google reviews tagged “Ant extermination”

★★★★★ Robert · Edited 3 years ago

Have found them to be very professional. Prior to each service call I receive a phone call alerting me to the upcoming visit. This call also allows me to change the day/time of the service if I need to. Since using the service I have seen a difference in my lawn re weeds. Also less pests and mosquitos. And I believe…

Ant exterminationBug & insect exterminationLawn pest control
★★★★★ Richard · Edited 3 years ago

I have using Patriot Lawn & Pest Management for several years - my lawn has improved each year & the insect treatment has kept the pests at bay. Their prices are fair & their technicians do a very good job - I highly recommend them.

Ant exterminationBug & insect exterminationLawn pest control+ Responsiveness+ Punctuality+ Quality
★★★★★ Jen · 3 years ago

I have been very happy with the pest control service received from Patriot. I have not had issues with Mosquitos or Ticks with the yard service, and used them a couple times for getting rid of Hornet's nests in the ground and light fixture. Efram is a really good technician who does a thorough job.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality
★★★★★ Allison · Edited 3 years ago

This will be my third year with them will definitely use them again,workers are courteous, listened to my issues, always returned my calls and were prompt in coming. Very good company. A+

Ant exterminationHornet & wasp exterminationLawn pest control+ Responsiveness+ Punctuality+ Quality
★★★★★ Kristie · 4 years ago

I have used Patriot Pest for 13 years and they have been amazing. Wasps, mice, carpenter ants - I’ve had them all and every time Patriot comes quickly when I need them and gets rid of the problem. I can’t say enough good things about their professionalism, responsiveness, and knowledge. Highly recommend.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ N · 4 years ago

Patriot Pest is always very professional, their technicians are knowledgeable, on time, and friendly. Efron (hope I’m spelling correctly) was particularly helpful and kind when I reached out to him on several occasions even on the weekend!!

Ant exterminationLawn pest controlMosquito extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Tanya · 4 years ago

I first called Patriot for service for my lawn. I was impressed with their prompt response and professionalism. As the summer wound down I reached out with some pest concerns in my home. Everyone I’ve corresponded with has been extremely helpful. The service people sent to my home have been courteous and knowledgeable.

Ant exterminationRodent exterminationWeed control+ Responsiveness+ Punctuality+ Professionalism
★★★★ anele · 4 years ago

Came to do routine inspection and treatment, no real problems after that.

Ant exterminationGeneral pest inspection+ Responsiveness+ Quality+ Professionalism
★★★★★ Susan · 3 years ago

Rating only, no written review.

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Keith · 4 years ago

Rating only, no written review.

Ant exterminationHornet & wasp exterminationLawn pest control+ Responsiveness+ Quality+ Professionalism
★★★★★ Tom · 4 years ago

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Andrew · 4 years ago

Rating only, no written review.

Ant exterminationBee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Patriot, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02022-Q1: 4.86★ (22 reviews)2022-Q2: 5.00★ (2 reviews)2022-Q4: 4.00★ (1 reviews)2023-Q1: 4.76★ (63 reviews)2023-Q2: 3.67★ (3 reviews)2023-Q3: 4.86★ (99 reviews)2023-Q4: 3.00★ (2 reviews)2024-Q1: 5.00★ (1 reviews)2024-Q4: 1.00★ (1 reviews)2025-Q3: 5.00★ (1 reviews)2026-Q1: 3.00★ (1 reviews)2026-Q2: 1.00★ (1 reviews)2022-Q12023-Q22024-Q32025-Q42026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 0%Reasonable 0%Overpriced 100%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%9+3.2Reliability 15%10+1.5Craft & service 20%89+17.8Value 10%57+5.7Momentum 8%5+0.4Track record 7%67+4.7Accountability 5%71+3.6Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
9
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
10
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
89
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
57
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
5
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
67
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
71

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+105 / −0
Professionalism
+115 / −2
Responsiveness
+104 / −0
Punctuality
+87 / −0
Value
+90 / −1

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