Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
Customers frequently praise the school for affordable pricing, professional instruction, and attentive communication during hair services. Recurring themes highlight that instructors closely supervise students to ensure desired outcomes, while clients appreciate the friendly environment and detailed guidance. However, reviews indicate that nail services often receive criticism for poor execution, inadequate sanitation, and lack of student preparation, leading to dissatisfaction with the quality of manicures and pedicures.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
562 Google reviews we collected
Phrases our text analysis found in 426 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 426 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Julia Dunn was very professional and provided a perfect hair cut😎👍”
“Teachers are very unprofessional and have no clue what they’re doing.”
“Jordan did a great job working around my cochlear implant on left side of my head and even the detail of my incision.”
“Good service but terrible people, would much rather pay more for nicer people giving a service”
“Highly recommend everyone there was very professional and really cared about my opinion I will definitely be going back they have a customer for life”
“Will never again let a student cut my hair.”
“She absolutely killed the design, better than expected and the price was incredible reasonably.”
“A little pricey for a school but Jamie Warren did an amazing job on my hair!”
“She listened to what I wanted and delivered gorgeous results!”
“Blow out was amazing and still getting compliments the next day even after my hair surviving thru dense fog.”
“She took forever too.”
“She’s kind, bubbly, and honest about what color would look good for the fall season.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Paul Mitchell The School Portsmouth for 8 kinds of job. Pick one to see what they paid and said.
Great experience . Julia Dunn was very professional and provided a perfect hair cut😎👍
THANK YOU Addie. I wish you many, many wishes for a happy future. When you see Emily please tell her I was thinking about her
l asked for 2 inches off and she took 4 at least. Possibly 6. I left stunned. l have had wonderful experiences in the past. l still tipped but l think l just did not want to admit what she did. Will never again let a student cut my hair. l was post night shift and tired and should have watched her. l can barely…
I've been going to the Paul Mitchell school in Portsmouth for years. Color, cut or advice, results and treatment are consistently great! Services are inexpensive so I can afford generous tips as encouragement. All of the learners have excellent guidance. I'm never disappointed.
Jordan did a great job working around my cochlear implant on left side of my head and even the detail of my incision.
I have had nothing but great experiences at Paul Mitchell school. Instructors and students are so happy positive and very professional.
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 103 | $32–$58 |
| Hair coloring | 60 | $111–$214 |
| Blowouts | 44 | $38–$84 |
| Pedicure | 11 | — |
| Facial massage | 8 | — |
| Manicure | 6 | $66–$96 |
| Waxing | 4 | — |
| Nail art | 3 | — |
4.8 ★★★★★ 562 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great experience . Julia Dunn was very professional and provided a perfect hair cut😎👍
My experience was wonderful.
THANK YOU Addie. I wish you many, many wishes for a happy future. When you see Emily please tell her I was thinking about her
l asked for 2 inches off and she took 4 at least. Possibly 6. I left stunned. l have had wonderful experiences in the past. l still tipped but l think l just did not want to admit what she did. Will never again let a student cut my hair. l was post night shift and tired and should have watched her. l can barely braid my hair now and before l had to bring my hair to the front to finish the braid. lt was well below my bra line and now it is just below my shoulders. How hard can 2" off be?
I've been going to the Paul Mitchell school in Portsmouth for years. Color, cut or advice, results and treatment are consistently great! Services are inexpensive so I can afford generous tips as encouragement. All of the learners have excellent guidance. I'm never disappointed.
Jordan did a great job working around my cochlear implant on left side of my head and even the detail of my incision.
I love my experiences at the Paul Mitchell School.
I have had nothing but great experiences at Paul Mitchell school. Instructors and students are so happy positive and very professional.
I had a great experience. My stylist was professional and very friendly. I got the exact result I was hoping for, loving my new fall look!
Julianna made me comfortable, asked me questions about skin care and completed a facial well
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
