Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Paul's Collision Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%83+20.1Value 14%100+14.1Replies to reviews 7%19+1.3Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Paul's Collision Repair

Fort Worth, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #88Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.9★ from 339 Google reviews

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Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paul's Collision Repair is better than 89% of auto body shops.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paul's Collision Repair is better than 83% of auto body shops.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paul's Collision Repair is better than 100% of auto body shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paul's Collision Repair is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paul's Collision Repair is better than 100% of auto body shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paul's Collision Repair is better than 19% of auto body shops.F
19

Reviews for your job

Customers hired Paul's Collision Repair for 4 kinds of job.

Paul's Collision Repair for body & trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Body & Trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 93
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Body & Trim”

Natalee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Got the job done with a quick turn around at a very fair price. I had mechanical and body work done which made it a one stop shop. I would definitely recommend and will go back if other car troubles come up in the future.

Great priceSteering & suspension repairPaintingAuto engine diagnostic
MichaelLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The folks over at Paul's were very knowledgeable and polite. The side of my brand new Cadillac got wiped out by another driver. With only 3000 miles I was very worried about where to take it . A friend referred me to Paul's. They fixed it in such a short time and my car looked show room new again. . Thank you, Paul's collision!!

Great priceBody & Trim
p2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Paul’s did great work fixing our car after an accident. They worked with our insurance, worked through some weather issues and got it back to us when they promised. You couldn’t even tell where the damage occurred. There was a slight issue with the brakes, but I took the car back and within 15-20 minutes they…

Reasonable priceSteering & suspension repairPaintingBody & Trim
Marietta7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Paul’s did a wonderful job repairing our car. They were able to start right away and kept keep me notified on the progress. It looks great!

Reasonable priceBody & Trim
Cam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

These guys did fantastic work and the whole process was smooth. Would highly recommend

Body & Trim
brent5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

The car looks in its best condition yet. Excellent repair work and great team. 10/10

Customer photo from brent's reviewCustomer photo from brent's review
Body & Trim
Tyler6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I was very happy with my experience at Paul's. No nonsense and they got my repair done quickly, a lot faster than other shops estimated. Great guys that were very friendly. Hope I won't have to do more body work but if I do I am going back here.

Body & TrimPainting
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Definitely would recommend this place to anyone that needs their vehicle worked on. They were very professional, friendly, answered any questions with very quick responses and got my car back to me in 2 weeks even during the busy holiday season looking better than it did when I got it. I chose them to fix my car…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
S7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Alan and his team did an excellent job on my Mazda CX-5. Very professional, polite and customer focused.

Body & TrimPainting+ Professionalism
Craig10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Paul's Collision Repair is professional, courteous and a great value. Ask for TJ. He went above and beyond to service my Honda to exceed my expectations. Support your local businesses!!!

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Shawn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Recently had work done and TJ and team did a great job of explaining repairs that were needed, discussing any possible complications they might find, and completing the job on time. The quality was top notch and they went above and beyond to make sure my truck was done on time. Will definitely come back if I ever need repairs again.

Body & Trim+ Professionalism
J17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service!

Body & Trim+ Punctuality+ Quality+ Professionalism
Brandon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great service, knowledgeable and attentive staff, with excellent quality. I always recommend them to all my friends & family

Body & Trim+ Professionalism
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I was extremely satisfied with the work they did on my car. I would definitely recommend Alan and his team for all your collision repairs. Thanks for making my car good as new!

Body & Trim+ Quality+ Professionalism+ Value
Nathan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Worked with Alan. He was super professional and extremely friendly. I felt comfortable leaving my vehicle with them. Alan updated me every step of the way during the process. I was shocked, because I had used a bigger repair center in the past and got little to no updates from them during the entire process. So…

Body & Trim+ Punctuality+ Quality+ Professionalism
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimPainting
Johnny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Body & TrimPaintingService not listed+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim17—
Painting9—
Steering & suspension repair4—
General repairs & maintenance3—

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