Tree service · Palm Beach Gardens, FL · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty87−1.3Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#49 of 108 tree servicesiPosition by Experts Score among all companies we track in this category. · better than 55%
4.9★★★★★182 Google reviews · 24 photos
95%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Paul Stetson Tree Service and Pressure Cleaning at a glance
Customers frequently highlight punctual arrivals, thorough cleanup of debris, and competitive pricing for services including pressure washing, tree trimming, and stump grinding. The business is noted for responsive communication and efficient execution of exterior cleaning and removal tasks. However, lower-rated reviews describe instances of significant damage to surrounding landscaping or other trees during work, along with disputes over final costs and a lack of follow-up to resolve these issues.
Google rating: 4.9 out of 5 from 182 reviews (95% five-star).
Reviews on this page: 182 Google reviews (156 with written comments, 14 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 31, 2026.
Service: Tree Service serving Palm Beach Gardens, Florida.
Data from Google, last updated November 2, 2026.
Score profile vs other tree services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
This companyTree Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Paul Stetson Tree Service and Pressure Cleaning: 94/100 on this factor. Category median: 93.A
94
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Paul Stetson Tree Service and Pressure Cleaning: 92/100 on this factor. Category median: 91.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Paul Stetson Tree Service and Pressure Cleaning: 87/100 on this factor. Category median: 98.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Paul Stetson Tree Service and Pressure Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Paul Stetson Tree Service and Pressure Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Paul Stetson Tree Service and Pressure Cleaning: 100/100 on this factor. Category median: 75.A
100
Bar = this company · dark tick = category median.
Star ratings
182 Google reviews we collected
4.9of 5
5 stars17295%
4 stars32%
3 stars21%
2 stars00%
1 star53%
Praise vs complaints
Phrases our text analysis found in 156 written reviews
97%praise
Praise28397%
Complaints93%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price338%
Reasonable563%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results8128%
Speed & response5820%
Staff & attitude5418%
Would recommend4716%
Price & value3813%
Honesty & trust83%
Communication62%
What customers talk about
We read 156 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Paul Stetson Tree Service and Pressure Cleaning did an outstanding job pressure cleaning our home!”
“We received an estimate the same day we called and promptly scheduled the service.”
“They are professional, experienced, prompt and leave the property in mint condition!”
“I highly recommend them if you need any pressure cleaning done.”
“I will not use again.”
“On time, thorough, good communication, fair price and did an excellent job.”
“…y husband and I - actually accused us of "lying and no way would he quote $70 for a tree removal".…”
“Highly recommend them for anyone needing reliable, high-quality, and fairly priced tree service!”
“Everyone was polite and easy to communicate with, making the entire process smooth and stress-free.”
People customers mention
Job4 reviews
Jupiter4 reviews
Jacob4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Paul Stetson Tree Service and Pressure Cleaning for 2 kinds of job. Pick one to see what they paid and said.
PPat9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Paul Stetson Tree Service and Pressure Cleaning did an outstanding job pressure cleaning our home! We received an estimate the same day we called and promptly scheduled the service. It was a thorough job pressure cleaning our two story, brick home, driveway, sidewalk and pool patio. I highly recommend them if you…
Bbrian12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Stetson Pressure washing was awesome. They were there on time. They did a great job. They cleaned up the driveway like it was brand new. I would use them every single time and refer them to anybody and everybody great job I’ll use them again.
Great price
Mmatthew4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Paul is friendly, and easy to work with. His crew is experienced and does a great job, fast. When they are done, the area is cleaned up nicely.
JJoshua9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Had Paul Stetson's team come over and give the exterior of my house a thurough cleaning. The results were great. I'll be putting him on rotation to clean every 8-12 months. Highly recommend 👍 I would post a "before" picture but it was so dirty it was embarrasing haha
MMichaelLocal Guide · 104 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Paul’s crew did a great job cleaning up seed pods and trimming our palm trees. 🌴 The trees look awesome now. The best part was they were timely and cleaned up our yard when finished. Highly recommended!
WWallace3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Did what they said they would do when they said they would do it. Hard to find these days
Paul Stetson Tree Service and Pressure Cleaning did an outstanding job pressure cleaning our home! We received an estimate the same day we called and promptly scheduled the service. It was a thorough job pressure cleaning our two story, brick home, driveway, sidewalk and pool patio. I highly recommend them if you need any pressure cleaning done. They are professional, experienced, prompt and leave the property in mint condition!
Response from the owner · a day ago
Thank you for your business 🙏
T
Tyler Jakubas8 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Stetson Pressure washing was awesome. They were there on time. They did a great job. They cleaned up the driveway like it was brand new. I would use them every single time and refer them to anybody and everybody great job I’ll use them again.
Price assessment: Great price
Response from the owner · 3 weeks ago
Thank you for your business 🙏
J
john chitty7 reviewsiTotal number of Google reviews john has written across all businesses on Google Maps, not just this one.
Had Paul Stetson's team come over and give the exterior of my house a thurough cleaning. The results were great. I'll be putting him on rotation to clean every 8-12 months. Highly recommend 👍 I would post a "before" picture but it was so dirty it was embarrasing haha
Response from the owner · 4 months ago
Thank you for your business 🙏
M
Michael FirestoneLocal Guide · 104 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Paul’s crew did a great job cleaning up seed pods and trimming our palm trees. 🌴 The trees look awesome now. The best part was they were timely and cleaned up our yard when finished. Highly recommended!
Response from the owner · 4 months ago
Thank you for your business 🙏
J
James Albert5 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Did what they said they would do when they said they would do it. Hard to find these days
Response from the owner · 4 months ago
Hi Wallace, we appreciate you pointing that out. Reliability is a top priority for our crew, so we’re glad we could handle your project exactly as scheduled. Thanks for choosing Paul Stetson Tree Service and Pressure Cleaning.
S
Stephen Ellis8 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
