Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Pawsitively Beautiful Grooming logo

Pawsitively Beautiful Grooming

Pet groomer · Kissimmee, FL · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%98+13.9Replies to reviews 7%96+6.8Craft & service penalty99−0.1Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#20 of 74 mobile dog groomersPosition by Experts Score among all companies we track in this category. · better than 74%
4.9 ★★★★★ 138 Google reviews · 21 photos
96%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
Oct 2026latest review
📞 Call (407) 301-6355Request a call back @pawsitivelybeautifulgroomingllc ↗

Pawsitively Beautiful Grooming at a glance

Google reviewers rate Pawsitively Beautiful Grooming 4.9 out of 5 based on 138 reviews, with the owner responding to all feedback. Customers frequently praise the grooming quality, noting that pets return looking clean, deshedded, and well-groomed. Recurring themes include the staff's patience with anxious or difficult animals, clear communication about services, and reasonable pricing. The one common criticism found in low-star reviews is the lack of visible signage, as the business operates out of a private residence.

  • Google rating: 4.9 out of 5 from 138 reviews (96% five-star).
  • Reviews on this page: 138 Google reviews (109 with written comments, 23 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: October 5, 2026.
  • Service: Mobile Dog Groomer serving Kissimmee, Florida.

Data from Google, last updated October 25, 2026.

Score profile vs other mobile dog groomers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction92Reliability91Craft & service99Value98Momentum100Replies to reviews96Satisfaction: 92 (median 85)Reliability: 91 (median 84)Craft & service: 99 (median 91)Value: 98 (median 94)Momentum: 100 (median 100)Replies to reviews: 96 (median 66)
This companyMobile Dog Groomers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pawsitively Beautiful Grooming: 92/100 on this factor. Category median: 85.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pawsitively Beautiful Grooming: 91/100 on this factor. Category median: 84.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pawsitively Beautiful Grooming: 99/100 on this factor. Category median: 91.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pawsitively Beautiful Grooming: 98/100 on this factor. Category median: 94.A
98
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pawsitively Beautiful Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pawsitively Beautiful Grooming: 96/100 on this factor. Category median: 66.A
96

Bar = this company · dark tick = category median.

Star ratings

138 Google reviews we collected

  • 5 stars13396%
  • 4 stars32%
  • 3 stars00%
  • 2 stars00%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 109 written reviews

  • Praise10999%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price120%
  • Reasonable480%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3027%
  • Staff & attitude2725%
  • Would recommend2220%
  • Price & value1211%
  • Speed & response98%
  • Communication55%
  • Honesty & trust55%

What customers talk about

We read 109 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Lena does a great job always, the dog comes home looking great”
  • “Ella has always had a lot of anxiety, but from our very first visit, Lena was incredibly patient, gentle, and understanding.”
  • “Recommend her to everyone, she loves what she does, she cares and does everything I ask her.”
  • “We will continue bringing him here because she is so worth it and her price is very reasonable.”
  • “She’s prompt, does a fantastic job with Samantha’s poodle cuts and is reasonably priced.”
  • “Affordable and the groomer was very clear on what was going to be done.”
  • “Finding someone you can completely trust with your pet is priceless, and that's exactly what Lena has been for our family.”

People customers mention

  • Lena 30 reviews
  • Orlando 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Zolut-BeautyLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Lena is adorable 🥰. Coco's first experience grooming. Lovit ❤️❤️❤️ I recommend 💯%

Heidi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This was my first time bringing Gizmo our shihtzu to this location. We have tried to find a groomers that knows what they're doing and it has been a challenge. I am so grateful I took a gamble with Lena because she knows what she's doing. My puppy looked amazing and smelled so good. She did exactly what we asked. We…

Reasonable priceDog full service grooming
ILocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The absolute BEST groomer in Orlando hands down. My 2 wheatens would not be as beautiful as they are without the star groomer Lena. My henry litterly hates humans unless you are a child. I thank the lord everytime i bring him to Lena that she can handle and love on him at the same time. Been coming to her for…

GabrielaLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

BEST GROOMER!!! Cares for my babies, always works with me and has so much patience.

vivian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lena did a great job on my yorkie, my dog was very matted, and even with that issue, she left my yorkie looking beautiful, fluffy & girly. Loved that she put the little bows and bandana!

Reasonable price
Gabriela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wow I’m impressed with the amazing job that they did with my puppy. After having really bad experiences with differents groomers we find this place and we won’t look for nowhere else 🥳🤩 Thank you !

Customer photo from Gabriela's review

Compare with

Photos

Customer reviews

4.9 ★★★★★ 138 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Zolut-BeautyLocal Guide · 8 reviewsTotal number of Google reviews Zolut-Beauty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lena is adorable 🥰. Coco's first experience grooming. Lovit ❤️❤️❤️ I recommend 💯%

Response from the owner · 3 years ago

Thank you!! 💗

Heidi Nevarez8 reviewsTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This was my first time bringing Gizmo our shihtzu to this location. We have tried to find a groomers that knows what they're doing and it has been a challenge. I am so grateful I took a gamble with Lena because she knows what she's doing. My puppy looked amazing and smelled so good. She did exactly what we asked. We will continue bringing him here because she is so worth it and her price is very reasonable.

  • Price assessment: Reasonable price
  • Services: Dog full service grooming
Response from the owner · 2 months ago

Thank you for your kind review and trusting me with the care of your baby. It was my pleasure. I hope to see you guys again soon.

Juan N MorenoLocal Guide · 115 reviewsTotal number of Google reviews Juan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

First experience with my pet. Well treated. I'll recommend it.

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

💗💗💗🙏 Thank you

Donna Garcia5 reviewsTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lena has been grooming my dog, Ella, for years, and I truly can't recommend her enough. Ella has always had a lot of anxiety, but from our very first visit, Lena was incredibly patient, gentle, and understanding. She never rushes and always takes the time to make Ella feel comfortable. Every visit, Ella comes home beautifully groomed, perfectly deshedded, and smelling amazing. I've never had to worry about her being hurt or stressed because Lena handles her with such care and compassion. Her talent and artistry when it comes to grooming are truly exceptional—Ella always looks absolutely beautiful. Over the years, her prices have increased fairly, just like everything else, but the quality of care and service she provides is worth every penny. Finding someone you can completely trust with your pet is priceless, and that's exactly what Lena has been for our family. Thank you, Lena, for taking such wonderful care of Ella all these years. We appreciate you more than words can express! ❤️

  • Price assessment: Great price
Response from the owner · 2 months ago

Thank you 🙏💗💗💗

I Don't Know How To Podcast PODCAST presentsLocal Guide · 39 reviewsTotal number of Google reviews I has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The absolute BEST groomer in Orlando hands down. My 2 wheatens would not be as beautiful as they are without the star groomer Lena. My henry litterly hates humans unless you are a child. I thank the lord everytime i bring him to Lena that she can handle and love on him at the same time. Been coming to her for years and will always come to her for all of my let needs. Thank you so much. What a service you provide for people with tempermental pets and BONUS. You actually care thank you so much

Response from the owner · 2 years ago

Thank you 💗💗💗💗💗

Maria Rodriguez4 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My Maggie never looked so beautiful. Thank you.

Response from the owner · 2 months ago

Thank you 🙏💗💗💗

Gabriela ZamLocal Guide · 28 reviewsTotal number of Google reviews Gabriela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

BEST GROOMER!!! Cares for my babies, always works with me and has so much patience.

Response from the owner · 8 months ago

Thank you💗

Ricardo Quintana10 reviewsTotal number of Google reviews Ricardo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lena does a great job always, the dog comes home looking great

  • Price assessment: Reasonable price
Response from the owner · 10 months ago

Thank you 😊 💓

vivian parra8 reviewsTotal number of Google reviews vivian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lena did a great job on my yorkie, my dog was very matted, and even with that issue, she left my yorkie looking beautiful, fluffy & girly. Loved that she put the little bows and bandana!

  • Price assessment: Reasonable price
Response from the owner · a year ago

Thank you 💗💗💗

Gabriela Marin6 reviewsTotal number of Google reviews Gabriela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow I’m impressed with the amazing job that they did with my puppy. After having really bad experiences with differents groomers we find this place and we won’t look for nowhere else 🥳🤩 Thank you !

Response from the owner · a year ago

You are so very welcome 💗😊

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