Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
PDX Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

PDX Plumber

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 196 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PDX Plumber is better than 99% of plumbers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PDX Plumber is better than 99% of plumbers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PDX Plumber is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PDX Plumber is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PDX Plumber is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PDX Plumber is better than —% of plumbers.–
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Reviews for your job

Customers hired PDX Plumber for 8 kinds of job.

PDX Plumber for faucet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#66 / 125
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Faucet repair”

Kyle1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

I am so grateful for the team at PDX Plumber! They seamlessly got me scheduled and had a tech out the same day to fix my problem! We had a leaky faucet, and the knowledgeable plumber also suggested a water filtration system for my kitchen sink! I love it! They provide the best service and guarentee their work!

Great pricePlumbing leak detectionFaucet repairFaucet installation
Jennie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

There was a leak into my basement so I needed a plumber to find the source. When I called PDX Plumber the person who answered was very cordial, listened to my explanation, and promptly scheduled me. When Chris the plumber arrived he was able to quickly find the problem was from my dishwasher, showed me a picture…

Paid $1,200–1,400Reasonable pricePlumbing leak detectionFaucet repairService not listed
JaniceLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

When I needed a plumber in an emergency, I panicked! Who would come to my rescue ASAP and not charge a fortune?? PDX Plumbing, that’s who! Plumber Chris was at my home within the hour with the expertise and kindness I needed. Plus, I still had money left over to purchase gas AND a steak! Who knew?😊 Being new to…

Reasonable priceFaucet repairWater heater repairService not listed
DamienLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

During a DIY sink valve replacement, the old valve took part of the steel pipe with it. The corrosion in the pipe was significant and I knew I needed a pro to not make it any worse. PDX plumber had the skill to pull the damaged pipe without opening the wall, replace it, and get the new valve working in no time. In…

Paid $1–200Great priceFaucet repair
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The outdoor hose tap broke while watering the garden and was spraying water all over the backyard. I called PDX Plumber thanks to these reviews and Nolan was here in 15 minutes. Amazing! We were able to keep watering the garden so we didn’t actually have to waste water even for that brief amount of time. And then…

Paid $1–200Great priceFaucet repair
BrianLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Nolan replaced a leaking hose bibb and now it works without leaks. He was efficient and explained the process prior and was careful in the water shut off process and recharge process went smoothly.

Paid $1,000+Reasonable priceFaucet repair
Susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Nolan and Autumn were great. They completed the job and cleaned up everything 🙌 👏.

Paid $600–700Reasonable priceDrain cleaningFaucet repair
Josh2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Nolan was amazing working on our kitchen plumbing and disposal. We have 2 dogs who were all over him and he handled them while completing the work. Highly recommended!

Paid $100–200Great priceFaucet repairGarbage disposal repair
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service, explained everything and was pleasant to work with.

Paid $1,000+Reasonable priceShower installationFaucet repairFaucet installation

Price

$907+94% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 39%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair17$322–$1.2k
Toilet repair17$209–$593
Plumbing leak repair15$264–$968
Plumbing leak detection13$114–$633
Water heater installation10$1.2k–$2.5k
Faucet repair9$192–$593
Drain cleaning9$148–$502
Faucet installation8$292–$855

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