iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#11 of 154 plumbersiPosition by Experts Score among all companies we track in this category. · better than 93%
5.0★★★★★196 Google reviews · 24 photos
99%five-star reviews
4.99★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
100%reviews answered by the owner
$907typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers consistently praise PDX Plumber for its punctual same-day service, clear communication, and transparent pricing structures that offer multiple repair options. Reviewers highlight the team's expertise in addressing issues ranging from leaky faucets and clogged drains to gas line installations and water heater repairs. One recurring theme is the company's honest approach to diagnostics, which avoids high-pressure sales tactics. The sole noted criticism is that the service can be expensive, though this is often offset by the convenience and quality of the work.
Google rating: 5.0 out of 5 from 196 reviews (99% five-star).
Reviews on this page: 196 Google reviews (184 with written comments, 13 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 6, 2026.
Service: Plumber serving Portland, Oregon.
Data from Google, last updated November 9, 2026.
Score profile vs other plumbers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
PDX PlumberPlumbers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PDX Plumber: 99/100 on this factor. Category median: 92.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PDX Plumber: 99/100 on this factor. Category median: 90.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PDX Plumber: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PDX Plumber: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
196 Google reviews we collected
5.0of 5
5 stars19499%
4 stars21%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 184 written reviews
99%praise
Praise49499%
Complaints51%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
99%fair
Great price4357%
Reasonable2939%
Overpriced11%
Not sure23%
$907+94% vs typical plumbers
Middle half of what 55 customers paid ($275–$1.7k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10621%
Speed & response8717%
Quality & results7515%
Would recommend6513%
Communication6313%
Price & value5311%
Honesty & trust5010%
What customers talk about
We read 184 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had a leaky faucet, and the knowledgeable plumber also suggested a water filtration system for my kitchen sink!”
“They seamlessly got me scheduled and had a tech out the same day to fix my problem!”
“Chris was thorough in diagnosing and stayed late to fix my problem.”
“PDX plumber had the skill to pull the damaged pipe without opening the wall, replace it, and get the new valve working in no time.”
“Highly recommend them if you need any help with your plumbing.”
“We will be using them for all our future plumbing needs, and cannot recommend them more.”
“From the answering service to Rebecca scheduling and Chris, my plumber, everyone was friendly, communicative and knowledgeable!”
“The price was very reasonable, which made a small repair turned large repair much easier to swallow.”
“To be fully transparent- I know the owners of PDX Pumbing, but when I called for a garbage disposal issue first thing Friday morning I talked with eve…”
People customers mention
Nolan44 reviews
Chris14 reviews
Rebecca4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired PDX Plumber for 8 kinds of job. Pick one to see what they paid and said.
JJordan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
Nolan and the whole team at PDX Plumber are absolutely amazing. Their professionalism and expertise shines through with their work. They were super honest and transparent and made sure we knew exactly what the problem was. They even gave us price options on different levels of repair, which we were surprised by. We…
AAndrew1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Noah and Rebecca in the office are both very easy to work with. I needed a quick turnaround and they delivered. I had to get my gas line situated for my gas range and he solved the problem for me. Noah (the plumber) is very knowledgeable, has tons of experience, great communication, completive pricing, and he's a…
Paid $1–200Great priceService not listed
EEmilyLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Nolan did a wonderful job with our relatively new gas on-demand water heater. We didn't know what was wrong with it until he opened it up, diagnosed it, and then provided us with options. We are now back in business with hot water to our primary shower.
I will also say that Rebecca was super helpful and responsive…
Paid $400–600Reasonable priceWater heater repair
RRoxanne3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Chris was able to install a utility sink in my laundry alcove. Turned out fabulous.
Paid $800–1,000Reasonable priceShower repair
AAugusta3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Great experience! Nolan and Chris were fast, competent, attentive to detail, and very polite. Highly recommend!
Paid $2,000+Not sureToilet repair
JJustin9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I am so happy I went with PDX Plumber for my sump pump repair. Nolan was honest, straightforward, and had great communication with me throughout the whole repair process.
After dealing with large plumbing companies where I felt like just a bid number and they were always trying to upsell more services, PDX Plumber…
I am so grateful for the team at PDX Plumber! They seamlessly got me scheduled and had a tech out the same day to fix my problem! We had a leaky faucet, and the knowledgeable plumber also suggested a water filtration system for my kitchen sink! I love it! They provide the best service and guarentee their work!
To be fully transparent- I know the owners of PDX Pumbing, but when I called for a garbage disposal issue first thing Friday morning I talked with everyone but the owners. From the answering service to Rebecca scheduling and Chris, my plumber, everyone was friendly, communicative and knowledgeable! I was kept informed of arrival time and given complete information and options to solve my issue. Chris was thorough in diagnosing and stayed late to fix my problem. I appreciate everything PDX Plumber did, thank you!
Price assessment: Great price
Services: Garbage disposal repair
Response from the owner · 6 days ago
HI Anne! Thank you so much for your review! You were such a joy to work with. And it is so nice to hear that you feel taken care of by all of us! Thank you again for choosing PDX Plumber. We will be here if you ever need us again!
J
Jordan Wade2 reviewsiTotal number of Google reviews Jordan has written across all businesses on Google Maps, not just this one.
Nolan and the whole team at PDX Plumber are absolutely amazing. Their professionalism and expertise shines through with their work. They were super honest and transparent and made sure we knew exactly what the problem was. They even gave us price options on different levels of repair, which we were surprised by. We were used to plumbers just giving us the most expensive price tag and telling us it was the only solution. PDX Plumber gave us an entirely different experience. By being so transparent and honest, we truly felt taken care of. We will be using them for all our future plumbing needs, and cannot recommend them more. Thank you Nolan and everyone at PDX Plumber!
Hi Jordan! Thank you so much for your raving review! It makes us so happy to make our customers feel heard, understood and fully taken care of. Being transparent is something we definitely take pride in, we are so glad that we could give you an experience that was so positive. It was a pleasure serving you.
A
Andrew K Telleria1 reviewiTotal number of Google reviews Andrew has written across all businesses on Google Maps, not just this one.
Noah and Rebecca in the office are both very easy to work with. I needed a quick turnaround and they delivered. I had to get my gas line situated for my gas range and he solved the problem for me. Noah (the plumber) is very knowledgeable, has tons of experience, great communication, completive pricing, and he's a very easy going and pleasant to be around. Highly recommend them if you need any help with your plumbing. Thank you!
Price assessment: Great price
Price: $1–200
Services: Service not listed
Response from the owner · a week ago
HI Andrew! Thank you so much for your review! We really appreciate your kind words. Just a minor detail-it's Nolan, not Noah. But Noah sounds like a pretty cool guy too! We are here to help whenever you need us!
D
Dan Sharp8 reviewsiTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Great service. Nolan was quick to come out and respond to my inquiries. He was concerned with making sure I understood what the problem was for my house and presented several options as a fix. I would definitely use him again if I have a plumbing problem In the future.
Response from the owner · a week ago
Hi Dan, thank you so much for the review. We are so happy you enjoyed our service. It will be a pleasure to help you in the future!
E
Elias Wisdom8 reviewsiTotal number of Google reviews Elias has written across all businesses on Google Maps, not just this one.
Easy to call and schedule and they even came the same day to clean our clogged kitchen sink. Super communicative team and our plumber Nolan was prompt, easy to work with, and he explained everything well before he fixed our sink. Awesome group! Will be calling again if we need them
Response from the owner · a week ago
Hi Elias! I am so glad you had great communication with our team. And your experience was so positive that we are going to be your go to plumber when you need plumbing services again. Thank you so much for choosing PDX plumber, we appreciate you!
E
Emily KemperLocal Guide · 17 reviewsiTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Nolan did a wonderful job with our relatively new gas on-demand water heater. We didn't know what was wrong with it until he opened it up, diagnosed it, and then provided us with options. We are now back in business with hot water to our primary shower.
I will also say that Rebecca was super helpful and responsive on the phone, and they were also extremely quick in their initial visit and estimate. High marks all around, you have a new customer! Thanks PDX Plumber!
Price assessment: Reasonable price
Price: $400–600
Services: Water heater repair
Response from the owner · a week ago
Hi Emily! Thank you so much for your kind review. I am so glad that you received quick and responsive help over the phone with Rebecca. And that you were happy with the high-quality service you received from our tech Nolan! thank you so much for choosing PDX Plumber!!!
P
paula arthurs5 reviewsiTotal number of Google reviews paula has written across all businesses on Google Maps, not just this one.
Water was dripping from some old pipes causing extensive damage. Chris did not pressure me into having work done. Many construction companies today use intimidation , pressure for greed. You will not be a victim of greed with this company. I knew extensive work was necessary. Nolan was kind and patient of me to pay my ending bill. Rebecca in the office was the cheerleader to encourage me in having my home under construction. One day both Chris and Nolan smelled gas. I called nw natural gas emergency, who dectected a leak. A bad gas pipe was found. This team is certified for replacing gas pipe and valves. I had it done. they pull permits ,so that inspectors check after completion. Now, there are companies that do not pull permits. It would be in your best interest to hire PDX Plumber
Response from the owner · 3 weeks ago
Hi Paula, Thank you so much for your kind words. It was our pleasure to serve you and help you with your plumbing needs, in a way that made you feel comfortable and supported.
V
veronica bryce9 reviewsiTotal number of Google reviews veronica has written across all businesses on Google Maps, not just this one.
Chris @ PDX Plumbing was excellent. Thorough and informative. We scheduled a call to address a slow-draining shower in the primary bathroom, and an assessment of our current pipes (its condition, what is newer, what needs to be addressed, timing, age of certain parts and how they all work together). He was patient with questions and respectful of how to group certain projects to be mindful of cost. PDX Plumbing office manager Rebecca is just as excellent; thorough with her follow through, responsive, and communicative. Solid service.
Price assessment: Reasonable price
Services: Drain cleaning, Service not listed
Response from the owner · a month ago
Thank you so much for your kind review Veronica. It makes us so happy to help you and your family when things are unknown and stressful. I’m so glad you were happy with our service from start to finish.
Thank you again for choosing PDX Plumber to help you with your needs.
R
Ralph EzaguiLocal Guide · 26 reviewsiTotal number of Google reviews Ralph has written across all businesses on Google Maps, not just this one.
We are just getting started, but Chris was personable, informative, and very professional.
Response from the owner · a month ago
Ralph, thank you so much for your kind words. We are so thankful that you chose us to help you with your plumbing needs. We look forward to being of service to you.
