iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#32 of 154 plumbersiPosition by Experts Score among all companies we track in this category. · better than 80%
5.0★★★★★1,049 Google reviews · 23 photos
97%five-star reviews
4.93★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
88%reviews answered by the owner
$1.4ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Customers frequently praise Service Plus Plumbing for same-day availability, clear communication, and thorough work on water heaters, re-pipes, and fixture installations. However, several reviewers note that pricing and diagnostic fees are often higher than expected compared to competitors. The owner actively responds to feedback, sometimes addressing cost concerns or offering discounts to resolve dissatisfaction with the final bill.
Google rating: 5.0 out of 5 from 1,049 reviews (97% five-star).
Reviews on this page: 1,049 Google reviews (867 with written comments, 21 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: November 7, 2026.
Service: Plumber serving Portland, Oregon.
Data from Google, last updated November 9, 2026.
Score profile vs other plumbers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: satisfaction.
Service Plus PlumbingPlumbers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Service Plus Plumbing: 95/100 on this factor. Category median: 92.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Service Plus Plumbing: 98/100 on this factor. Category median: 90.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Service Plus Plumbing: 100/100 on this factor. Category median: 97.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Service Plus Plumbing: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Service Plus Plumbing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Service Plus Plumbing: 100/100 on this factor. Category median: 100.A
100
Bar = this company · dark tick = category median.
Star ratings
1,049 Google reviews we collected
5.0of 5
5 stars1,02297%
4 stars172%
3 stars81%
2 stars00%
1 star20%
Praise vs complaints
Phrases our text analysis found in 867 written reviews
99%praise
Praise2,09799%
Complaints191%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price4131%
Reasonable8261%
Overpriced32%
Not sure86%
$1.4k+202% vs typical plumbers
Middle half of what 108 customers paid ($651–$2.4k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude48723%
Speed & response47522%
Quality & results32315%
Would recommend29014%
Price & value25912%
Communication2019%
Honesty & trust814%
What customers talk about
We read 867 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Explained everything and was so personable and smart.”
“Install was done promptly and professionally by Aleks himself whereas the other companies sent sales people for quotes or didn’t send anyone at all.”
“Also unclogged a slow drain for washing machine in garage.”
“This company has good hustle and does excellent work using the best materials.”
“I had an awful experience with a previous plumber, so I was nervous about hiring someone else.”
“I was really impressed with Service Plus and would highly recommend them based on the great job they did helping us!”
“I can't recommend them enough for ALL of your plumbing needs!”
“He was incredibly friendly, fast, and charged a very fair price.”
“I checked around elsewhere later and realized that I was overcharged.”
“ServicePlus did a whole home re-pipe in April, which was expertly planned, communicated, and completed.”
“Honestly couldn't have asked for a better experience.”
People customers mention
Landon85 reviews
Chris44 reviews
Lane32 reviews
Aleks25 reviews
Charles21 reviews
Joseph18 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Service Plus Plumbing for 8 kinds of job. Pick one to see what they paid and said.
Bbari5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
Landon is an absolute incredible owner
of “Service Plus Plumbing”! He is a genuine honorable & knowledgeable plumber. Landon sent his service man “Joel” who was equally amazing and a person who went out of his way to do an excellent repair. “Yvette” who wrangles the office scheduling, is also a wonderful person! I…
Paid $200–400Reasonable priceToilet repair
Ssuzanne1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I killed my garbage disposal and Service Plus came to the rescue and was able to install a new disposal plus a new kitchen faucet as well. Their same day service was amazing!
NNickolas5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Absolutely a 5‑star experience. Professional, kind, and incredibly thorough. They showed real care for both the work and my home. I’d recommend them without hesitation.
Paid $2,000+Reasonable pricePlumbing pipe repair
PPaul7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
This company has good hustle and does excellent work using the best materials. Would not hesitate to hire them again
JJ2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Aleks has been at my house for two different and unrelated issues. He is extremely knowledgeable, friendly, and professional. Excellent service!
SSoll6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Highly recommend!! Land came out today to fix my outdoor water irrigation valve. He was incredibly friendly, fast, and charged a very fair price. Excellent service all around!!
Landon is an absolute incredible owner
of “Service Plus Plumbing”! He is a genuine honorable & knowledgeable plumber. Landon sent his service man “Joel” who was equally amazing and a person who went out of his way to do an excellent repair. “Yvette” who wrangles the office scheduling, is also a wonderful person! I am beyond grateful to have had the good fortune of meeting such a plumbing company of great integrity!
Price assessment: Reasonable price
Price: $200–400
Services: Toilet repair
M
Mary-Sue Tobin3 reviewsiTotal number of Google reviews Mary-Sue has written across all businesses on Google Maps, not just this one.
Lane was just The Best! He was so fast and so thoughtful. Explained everything and was so personable and smart. Couldn’t praise him higher! Thank You Lane!
Services: Plumbing pipe repair
S
suzanne pekar1 reviewiTotal number of Google reviews suzanne has written across all businesses on Google Maps, not just this one.
I killed my garbage disposal and Service Plus came to the rescue and was able to install a new disposal plus a new kitchen faucet as well. Their same day service was amazing!
Thank you for sharing how our same-day service helped when you needed a new disposal and kitchen faucet, Suzanne. Knowing you could rely on us means a lot. If you ever need anything else, we’re always here to help.
The Team at Service Plus Plumbing
M
Matt Gray-O'Connor9 reviewsiTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
We worked with Aleks from Service Plus. He was our third quote for a hot water heater replacement and was referred to us by our friends who were happy with his work. The previous quotes: one large company who recommended all sorts of add ons and a complicated warranty and service package and a very high cost quoted; another smaller company who asked for pics over the phone and never came to my place. Aleks came to my place, checked out the situation, addressed all the add ons suggested by the big company by actually measuring our water pressure and indicated they were not needed. Very professional, straight to the facts, no shmoozing or sales tactics. Install was done promptly and professionally by Aleks himself whereas the other companies sent sales people for quotes or didn’t send anyone at all.
Response from the owner · 3 days ago
Matt, thank you for sharing your experience and recognizing Aleks’s approach. We appreciate that you chose us after considering other options and that you liked our straightforward service without unnecessary add-ons or pressure. We are pleased Aleks provided the clarity and professionalism you needed from the first visit to installation. Feel free to reach out to us for any future needs you may have.
The Team at Service Plus Plumbing
N
Nickolas Vollstedt5 reviewsiTotal number of Google reviews Nickolas has written across all businesses on Google Maps, not just this one.
Absolutely a 5‑star experience. Professional, kind, and incredibly thorough. They showed real care for both the work and my home. I’d recommend them without hesitation.
Price assessment: Reasonable price
Price: $2,000+
Services: Plumbing pipe repair
Response from the owner · 6 days ago
You recognized the care and attention we bring to every job, which is exactly our goal, Nickolas. We are glad you felt respected and well cared for in your home. Thank you for recommending us so highly. If you ever need anything in the future, you know where to find us.
The Team at Service Plus Plumbing
M
Michael BonnerLocal Guide · 19 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
They had an opening to send someone same-day. Alex was quick, knowledgeable, and did great work.
Price assessment: Reasonable price
Services: Faucet repair, Plumbing leak repair
Response from the owner · 6 days ago
You made our day by highlighting how quickly Alex assisted you and by appreciating his knowledge and workmanship, Michael. It means a lot to know you felt supported throughout the process. If you ever need anything else, our team is here for you.
The Team at Service Plus Plumbing
P
Paul W7 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Thank you for recognizing our team's dedication and the quality of our materials, Paul. We appreciate your confidence in hiring us again and remain committed to delivering the same high standards in the future. We're here to assist you with any further needs you may have.
The Team at Service Plus Plumbing
J
J B2 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Aleks has been at my house for two different and unrelated issues. He is extremely knowledgeable, friendly, and professional. Excellent service!
Price assessment: Reasonable price
Price: $1,800–2,000
Services: Drain cleaning, Plumbing pipe repair
Response from the owner · a week ago
Thank you for sharing your experience. Aleks is dedicated to provide knowledgeable, friendly, and professional service, and we're glad he resolved both of your plumbing issues. If you need us again, we're here to help.
The Team at Service Plus Plumbing
L
Lauren M4 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Good, efficient and helpful service and would definitely use them again.
Response from the owner · a week ago
We're pleased that you found our service useful and efficient, Lauren. Your positive feedback is greatly appreciated. We look forward to working with you again in the future.
The Team at Service Plus Plumbing
M
Matthew Green3 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
Quick to respond, quick to show up. Fixed our water heater issue lickety-split. Friendly, knowledgeable and efficient. Go with Service Plus!
Response from the owner · 2 weeks ago
We're glad our team quickly and efficiently resolved your water heater issue, Matthew! We take pride in our knowledgeable and friendly staff. It's always great to hear they've made a positive impact. Don't hesitate to reach out if you need us in the future.
The Team at Service Plus Plumbing
