Analyzing 9,271,9919.3M ReviewsFor 26,39126.4K Experts

Experts Reviews · Company report
PDX Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

PDX Plumber

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 196 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PDX Plumber is better than 99% of plumbers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PDX Plumber is better than 99% of plumbers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PDX Plumber is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PDX Plumber is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PDX Plumber is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PDX Plumber is better than —% of plumbers.–
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Reviews for your job

Customers hired PDX Plumber for 8 kinds of job.

PDX Plumber for shower installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$1,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#62 / 82
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Shower installation”

JenaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

PDX Plumber delivers exceptional plumbing services with professionalism, reliability, and outstanding customer care. The team is responsive, punctual, and takes the time to thoroughly assess the problem while clearly explaining the recommended solution. Whether it's repairing a leaking pipe, installing fixtures,…

Reasonable priceToilet repairShower installation
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

PDX plumber was great! Nolan did a great job, took the time to explain to me what he was doing, was prompt and efficient, and just genuinely a nice person. I won’t hesitate to use them again.

Paid $700–800Reasonable priceShower installation
Bruce4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Great service, explained everything and was pleasant to work with.

Paid $1,000+Reasonable priceShower installationFaucet repairFaucet installation
Brett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nolan did a fantastic job. He communicated with me the whole step of the way and got the job done in the original amount of time he stated. I will gladly rehire him for future needs.

Paid $1,000+Great priceShower installationPlumbing pipe repair
Brooke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nolan switched out our old bathroom tub fixtures and installed this sink and faucet in our new pool house! He ran into a few hiccups along the way and quickly remedied the situation. He’s honest, reliable, and has competitive pricing!! We’re super thankful to have his number in our back pocket!

Great priceShower installationFaucet installation
Lindsey2 months ago★★★★★

Rating only, no written review.

Paid $2,000+Reasonable priceShower installation

Price

$907+94% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 39%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair17$322–$1.2k
Toilet repair17$209–$593
Plumbing leak repair15$264–$968
Plumbing leak detection13$114–$633
Water heater installation10$1.2k–$2.5k
Faucet repair9$192–$593
Drain cleaning9$148–$502
Faucet installation8$292–$855

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