Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
PDX Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

PDX Plumber

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 196 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PDX Plumber is better than 99% of plumbers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PDX Plumber is better than 99% of plumbers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PDX Plumber is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PDX Plumber is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PDX Plumber is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PDX Plumber is better than —% of plumbers.–
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Reviews for your job

Customers hired PDX Plumber for 8 kinds of job.

PDX Plumber for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$900–1,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#79 / 132
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Toilet repair”

Augusta3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience! Nolan and Chris were fast, competent, attentive to detail, and very polite. Highly recommend!

Paid $2,000+Not sureToilet repair
Elaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Chris did an excellent job and explained each step with me, which I greatly appreciated. Thank you, Chris!!!

Paid $400–600Reasonable priceToilet repair
christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

PDX responded right away to my call of leaks from the toilet tank and water intake valve. Nolan and Chris were knowledgeable and respectful of my 100 year old home with unique plumbing fixtures. I’m extremely satisfied with their professionalism, problem solving, communication and workmanship! Friendly and nice to have in my home.

Toilet repair
Alyssa4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Cannot say enough wonderful things about Nolan and this company PDX Plumber! Knowledgeable, professional, incredible communication, and even came the same day to rescue a high traffic toilet that was failing. If you are in need of a plumber, this is exactly who I would call, 100%!

Paid $1–200Great priceToilet repair
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent service by Chris. Highly recommend.

Paid $1,400–1,600Great priceToilet repairPlumbing pipe repairFaucet installation
DaniLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fantastic experience. Finding a good plumber in Portland was a little daunting, and they were so easy to work with. Great communication, showed up on time, explained the sink and toilet problems to us and fixed our pipe issue with ease. Highly recommend this plumbing company for any repairs, issues or home…

Great priceToilet repairDrain cleaningPlumbing leak detection
Sinner2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Prompt, polite and informative. Chris was communicative with the job and options. I would have Chris (PDX) back for future needs. Thank you Cynthia C Garbage disposal and toilet replaced

Toilet repairGarbage disposal installation
JenaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

PDX Plumber delivers exceptional plumbing services with professionalism, reliability, and outstanding customer care. The team is responsive, punctual, and takes the time to thoroughly assess the problem while clearly explaining the recommended solution. Whether it's repairing a leaking pipe, installing fixtures,…

Reasonable priceToilet repairShower installation
Anderson5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We hired PDX Plumber to remove and reset a toilet for our flooring remodel. They did an excellent job for us on both visits, and we will certainly reach out to them for any future plumbing needs at our house.

Reasonable priceToilet repairToilet installation
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nolan and his team are great and professional, would recommend them to anyone!

Paid $400–500Great priceToilet repairWater heater installation
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very knowledgeable & was able to explain things in a way that a non-plumber could understand. Very professional, courtesy & all around great experience. I would be very comfortable in referring Nolan & his company

Paid $100–200Reasonable priceToilet repair
Erica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

PDX Plumber was amazing!! Extremely responsive. Did an amazing job. Great communication and lovely people to work with! Recommend them 100%!!

Toilet repair
Michelle9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Quick response and excellent service- thank you

Paid $700–800Toilet repair
chrisLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nolan was able to come the same day and repair a toilet that was leaking from various places. Knocked it out quickly and quietly, as we were in meetings. He also referred me to another company to handle an unrelated issue i was having.

Paid $200–300Great priceToilet repair
DevonLocal Guide · 85 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nolan kept me updated throughout his repairs. Gave me options to save money. We ended up spending a little more but everything was very thorough and built to last. He got me on his schedule within a week as well which was important to repair a toilet and leaking shower in a rental unit. Nolan even did a few extra…

Paid $900–1,000Toilet repairPlumbing leak detectionPlumbing leak repair
MartinLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Shannon and Nolan at PDX Plumber are absolute lifesavers! I had a plumbing issue that I was dreading dealing with, but from the moment I reached out, Shannon made everything easy and straightforward. She was responsive, clear, and genuinely kind—which is so refreshing. Nolan showed up right on time, was incredibly…

Great priceToilet repair
Danny10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great prices and Nolan goes above and beyond.

Great priceToilet repair

Price

$907+94% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 39%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair17$322–$1.2k
Toilet repair17$209–$593
Plumbing leak repair15$264–$968
Plumbing leak detection13$114–$633
Water heater installation10$1.2k–$2.5k
Faucet repair9$192–$593
Drain cleaning9$148–$502
Faucet installation8$292–$855

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