Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
PDX Plumber logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

PDX Plumber

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 196 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.PDX Plumber is better than 99% of plumbers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.PDX Plumber is better than 99% of plumbers.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.PDX Plumber is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.PDX Plumber is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.PDX Plumber is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.PDX Plumber is better than —% of plumbers.–
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Reviews for your job

Customers hired PDX Plumber for 8 kinds of job.

PDX Plumber for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#71 / 136
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Water heater installation”

Mama2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service 100 %

Water heater installation
Michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I don’t usually leave reviews, but these guys really earned it. They helped replace a water heater for my landlord, and the whole experience was way smoother than I expected. They came out quickly to take a look, walked me through whether it made more sense to repair or replace it, and actually explained the costs…

Water heater installation
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Extremely knowledgeable plumbing company. They let me know everything they were going to do before they did it. They gave me options and didn’t try to sell me on anything. Very thorough as well. They left my home sparkling clean and wore shoe covers. Call this company if you want good ol fashioned service.

Paid $1,000+Great priceWater heater installation
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nolan and his team are great and professional, would recommend them to anyone!

Paid $400–500Great priceToilet repairWater heater installation
Shulie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Nolan installed a new water heater for us. He was professional, personable, prompt and in general, a pleasure to work with. I would highly recommend him!

Reasonable priceWater heater installation
Douglas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I was very pleased with the service from PDX Plumber. Nolan replaced my hot water heater and I am happy with the results. He answered all my questions and consulted with me as the job progressed, when there were different options on how to resolve some small incompabilities between the old and new water heaters. He…

Paid $1,000+Reasonable priceWater heater installation
RobbyLocal Guide · 172 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Fantastic service provided by an honorable man. He's the only plumber I'll use from now on. May you find him as well and understand the quality + rare experience Nolan provides. *Thank you* and good luck bud

Paid $1,000+Great priceWater heater installation
Celeste5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Nolan with PDX Plumbing did an absolutely phenomenal job when we needed help the most! We came home to a mini-flood and to our relief, he was able to assess the situation on the same day! He worked extra hard to ensure everything was repaired properly and in coordination with several other contractors. We couldn’t…

Paid $1,000+Great priceWater heater installationPlumbing leak detectionPlumbing pipe repair
Oliver3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Outstanding experience from start to finish working with PDX Plumber, who helped us with a new install of a tankless water heater. Nolan was able to schedule us exceptionally quickly and communicated with us throughout the entire process. Am very happy with the outcome of the project and look forward to working…

Paid $1,000+Great priceWater heater installation
Antoinette3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceWater heater installation

Price

$907+94% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 57%Reasonable 39%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair17$322–$1.2k
Toilet repair17$209–$593
Plumbing leak repair15$264–$968
Plumbing leak detection13$114–$633
Water heater installation10$1.2k–$2.5k
Faucet repair9$192–$593
Drain cleaning9$148–$502
Faucet installation8$292–$855

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