Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%56+19.6Reliability 15%41+6.1Craft & service 20%0+0Value 10%3+0.3Momentum 8%91+7.3Track record 7%6+0.4Accountability 5%17+0.9Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCOREPeabody Heating and AC Repair
Peabody, MA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #102Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 4.6★ from 50 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Peabody Heating and AC Repair is better than 56% of HVAC contractors.C
56
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Peabody Heating and AC Repair is better than 41% of HVAC contractors.C
41
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Peabody Heating and AC Repair is better than 0% of HVAC contractors.F
0
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Peabody Heating and AC Repair is better than 3% of HVAC contractors.F
3
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Peabody Heating and AC Repair is better than 91% of HVAC contractors.A
91
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Peabody Heating and AC Repair is better than 6% of HVAC contractors.F
6
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Peabody Heating and AC Repair is better than 17% of HVAC contractors.F
17
Reviews for your job
Customers hired Peabody Heating and AC Repair for 8 kinds of job.
Peabody Heating and AC Repair for chimney cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 33%Overpriced 0%Not sure 33%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent installation | 6 | $1.1k–$2.8k |
| A/C system maintenance | 3 | $39–$393 |
| HVAC system repair | 3 | $205–$933 |
| Heating system installation | 3 | $1.4k–$2.8k |
| Ductless heating & A/C services | 3 | $827–$2.1k |
| HVAC system maintenance | 2 | $37–$295 |
| Install AC | 2 | $1.4k–$3.2k |
| Heating system maintenance | 2 | $39–$251 |
