Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%26+5.2Value 10%2+0.2Momentum 8%89+7.1Track record 7%5+0.4Accountability 5%22+1.1Experts Score= 15Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.15SCOREPeabody Heating and AC Repair
Peabody, MA · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.6★ from 50 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: value.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Peabody Heating and AC Repair is better than 2% of HVAC contractors.F
2
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Peabody Heating and AC Repair is better than 2% of HVAC contractors.F
2
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Peabody Heating and AC Repair is better than 26% of HVAC contractors.D
26
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Peabody Heating and AC Repair is better than 2% of HVAC contractors.F
2
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Peabody Heating and AC Repair is better than 89% of HVAC contractors.A
89
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Peabody Heating and AC Repair is better than 5% of HVAC contractors.F
5
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Peabody Heating and AC Repair is better than 22% of HVAC contractors.D
22
Reviews for your job
Customers hired Peabody Heating and AC Repair for 8 kinds of job.
Peabody Heating and AC Repair for a/c system maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$54–$441
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 57/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#59 / 59
All 3 Google reviews tagged “A/C system maintenance”
★★★★★ Gerald · 5 months ago
Rating only, no written review.
Paid $300–400Great priceA/C system maintenance
★★★★★ Kevin · a year ago
Rating only, no written review.
A/C system maintenance
★★★★★ Cindy · 5 years ago
Rating only, no written review.
A/C system maintenance+ Responsiveness
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 33%Overpriced 0%Not sure 33%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC duct & vent installation | 6 | $526–$2.5k |
| A/C system maintenance | 3 | $54–$441 |
| HVAC system repair | 3 | $192–$955 |
| Heating system installation | 3 | $1.4k–$2.8k |
| Ductless heating & A/C services | 3 | $652–$2.1k |
| HVAC system maintenance | 2 | $37–$292 |
| Install AC | 2 | $1.5k–$3.2k |
| Heating system maintenance | 2 | $54–$292 |
