Analyzing 5,516,7025.5M ReviewsFor 14,99415K Experts

Experts Reviews · Company report
Peabody Heating and AC Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%26+5.2Value 10%2+0.2Momentum 8%89+7.1Track record 7%5+0.4Accountability 5%22+1.1Experts Score= 15Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.15SCORE

Peabody Heating and AC Repair

Peabody, MA · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.6★ from 50 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Peabody Heating and AC Repair is better than 2% of HVAC contractors.F
2
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Peabody Heating and AC Repair is better than 2% of HVAC contractors.F
2
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Peabody Heating and AC Repair is better than 26% of HVAC contractors.D
26
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Peabody Heating and AC Repair is better than 2% of HVAC contractors.F
2
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Peabody Heating and AC Repair is better than 89% of HVAC contractors.A
89
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Peabody Heating and AC Repair is better than 5% of HVAC contractors.F
5
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Peabody Heating and AC Repair is better than 22% of HVAC contractors.D
22

Reviews for your job

Customers hired Peabody Heating and AC Repair for 8 kinds of job.

Peabody Heating and AC Repair for HVAC duct & vent installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.67
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$526–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 17/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC duct & vent installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#46 / 47

All 6 Google reviews tagged “HVAC duct & vent installation”

Robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank you to Steve and Joe for the phenomenal job on our central a/c install. You are prompt, professional, responsive and do quality work. I can't forget to thank Bridgette who's in the office handling day-to-day details. I want to thank you for a "job well done!"

HVAC duct & vent installationHeating system installationThermostat installation+ Responsiveness+ Punctuality+ Quality
Joan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome. Thank you Steve and Joe. Highly recommend!!!!

Ductless heating & A/C servicesHVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
ToddLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

Unprofessional. Installation went way over the length of time. Made an appointment for maintenance they never showed up. They never gave any direction on how to use or maintain the system. They never gave me any of the user's manuals. Absolutely horrendous and I actually never post this type of stuff I would never recommend them to anyone.

Install ACHVAC duct & vent installation− Responsiveness− Quality
Jaime3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quality and efficient work, would use them again!

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality
Haverhill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Rating only, no written review.

Heating system maintenanceHVAC duct & vent installationHeating system installation− Responsiveness− Punctuality
EdLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

HVAC duct & vent installation+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 33%Overpriced 0%Not sure 33%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent installation6$526–$2.5k
A/C system maintenance3$54–$441
HVAC system repair3$192–$955
Heating system installation3$1.4k–$2.8k
Ductless heating & A/C services3$652–$2.1k
HVAC system maintenance2$37–$292
Install AC2$1.5k–$3.2k
Heating system maintenance2$54–$292

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