Analyzing 5,694,5805.7M ReviewsFor 15,64015.6K Experts

Experts Reviews · Company report
Peabody Heating and AC Repair logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%2+0.7Reliability 15%2+0.3Craft & service 20%26+5.2Value 10%2+0.2Momentum 8%89+7.1Track record 7%5+0.4Accountability 5%22+1.1Experts Score= 15Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.15SCORE

Peabody Heating and AC Repair

Peabody, MA · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #67Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 4.6★ from 50 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and craft & service; weakest: value.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Peabody Heating and AC Repair is better than 2% of HVAC contractors.F
2
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Peabody Heating and AC Repair is better than 2% of HVAC contractors.F
2
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Peabody Heating and AC Repair is better than 26% of HVAC contractors.D
26
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Peabody Heating and AC Repair is better than 2% of HVAC contractors.F
2
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Peabody Heating and AC Repair is better than 89% of HVAC contractors.A
89
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Peabody Heating and AC Repair is better than 5% of HVAC contractors.F
5
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Peabody Heating and AC Repair is better than 22% of HVAC contractors.D
22

Reviews for your job

Customers hired Peabody Heating and AC Repair for 8 kinds of job.

Peabody Heating and AC Repair for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$303–$1.4k

All 2 Google reviews tagged “Plumbing pipe repair”

Melissa11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Earl was on time, efficient, and showed us exactly what the problem was. He was neat, and when he was done working it was like no one had even been in the house. Very high level of service.

Plumbing leak detectionFaucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They did a great job. So personable both of them and explained exactly what the problem was and how they fixed it. We will def be using them for any future problems and will recommend them to anybody in our neighborhood that has any plumbing problems. We were very impressed

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 33%Overpriced 0%Not sure 33%

Jobs customers hired them for

JobReviewsCategory typical
HVAC duct & vent installation6$526–$2.5k
A/C system maintenance3$54–$441
HVAC system repair3$192–$955
Heating system installation3$1.4k–$2.8k
Ductless heating & A/C services3$652–$2.1k
HVAC system maintenance2$37–$292
Install AC2$1.5k–$3.2k
Heating system maintenance2$54–$292

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