Peak Cleaning logo

Peak Cleaning

House cleaning service · Fresno, CA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%83+20.1Value 14%92+13Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#89 of 159 house cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 44%
4.9 ★★★★★ 162 Google reviews · 24 photos
98%five-star reviews
4.94★last 12 monthsAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
70%reviews answered by the owner
$221typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Peak Cleaning at a glance

Google reviewers rate Peak Cleaning 4.9 out of 5 based on 162 reviews, with the owner responding to 70 percent of them. Customers frequently highlight punctuality, detailed cleaning, professional staff, and responsive communication regarding scheduling and estimates. Recurring themes include thorough work, attention to specific areas like bathrooms and kitchens, and reliable service for both routine and deep cleans. A few low-star reviews criticize the service for being overpriced relative to expectations, leaving dust behind, or terminating agreements unexpectedly.

  • Google rating: 4.9 out of 5 from 162 reviews (98% five-star).
  • Reviews on this page: 162 Google reviews (140 with written comments, 2 with photos).
  • Owner responses: the business replied to 70% of reviews.
  • Most recent review: October 26, 2026.
  • Service: House Cleaning Service serving Fresno, California.

Data from Google, last updated November 1, 2026.

Score profile vs other house cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

Satisfaction91Reliability83Craft & service99Value92Momentum100Replies to reviews100Satisfaction: 91 (median 92)Reliability: 83 (median 90)Craft & service: 99 (median 95)Value: 92 (median 100)Momentum: 100 (median 100)Replies to reviews: 100 (median 86)
Peak CleaningHouse Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peak Cleaning: 91/100 on this factor. Category median: 92.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peak Cleaning: 83/100 on this factor. Category median: 90.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Peak Cleaning: 99/100 on this factor. Category median: 95.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Peak Cleaning: 92/100 on this factor. Category median: 100.A
92
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peak Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Peak Cleaning: 100/100 on this factor. Category median: 86.A
100

Bar = this company · dark tick = category median.

Star ratings

162 Google reviews we collected

  • 5 stars15898%
  • 4 stars11%
  • 3 stars00%
  • 2 stars11%
  • 1 star21%

Praise vs complaints

Phrases our text analysis found in 140 written reviews

  • Praise278100%
  • Complaints10%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price916%
  • Reasonable4681%
  • Overpriced12%
  • Not sure12%
$221-13% vs typical house cleaning services

Middle half of what 49 customers paid ($176–$297) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results9835%
  • Staff & attitude6824%
  • Would recommend3412%
  • Speed & response269%
  • Honesty & trust249%
  • Communication155%
  • Price & value145%

What customers talk about

We read 140 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They were able to get me scheduled quickly and did a fantastic job!”
  • “They have great customer service and professional staff.”
  • “We highly recommend their service and look forward to working with them again!”
  • “They are on time and reliable and always leave my home sparkling.”
  • “They are professional, reliable, and do an outstanding job, which allows me to confidently recommend them to my clients.”
  • “The office is very easy to communicate with and always able to accommodate any changes I need to my schedule.”
  • “I have a large home and a pool house so the price was very reasonable.”

People customers mention

  • Natalie 9 reviews
  • Holly 8 reviews
  • Kayla 5 reviews
  • Annette 5 reviews
  • Alex 5 reviews
  • Makena 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Peak Cleaning for 4 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

christinaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I have been a customer for a couple years and am very happy to continue being one. They have great customer service and professional staff.

Paid $250–300Moving-related cleaningGeneral housekeeping
K&M2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Team always works hard — they thoroughly clean, keep track of a todo list between visits, and notice areas that need extra help without needing to be asked. We have been happy clients for more than a year.

Paid $150–200Reasonable priceStandard cleaning
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We have used Peak Cleaning for years and are very pleased with their service. This time Angie was our cleaner and she did an excellent job.

Paid $150–200Reasonable priceStandard cleaning
Jen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I have been using Peak Cleaning for a year now and couldn’t be happier with my experience! The service is consistently amazing from top to bottom. The office staff is wonderful—Alex has been incredibly helpful from day one, and Mackenzie is fantastic as well. I love that the owner, Natalie, is always ready to step…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Ronald7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Makena who works for peak cleaning has been our cleaning person for while. She goes over above when she cleans our home. She is very detailed in her work. Peak Cleaning works with us for scheduling.

Paid $400–450Reasonable priceStandard cleaning
Leah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very happy with the service provided. They were on time, professional, and detail-oriented. All of the staff that I have interacted with at Peak Cleaning have been very kind and thorough. Would recommend them!

Paid $200–250Reasonable priceStandard cleaning

Photos

Customer reviews

4.9 ★★★★★ 162 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
christina shawLocal Guide · 15 reviewsTotal number of Google reviews christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been a customer for a couple years and am very happy to continue being one. They have great customer service and professional staff.

  • Price: $250–300
  • Services: Moving-related cleaning, General housekeeping
Laura P7 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great cleaning service! They were able to get me scheduled quickly and did a fantastic job!

  • Services: Moving-related cleaning
K&M Westerhill2 reviewsTotal number of Google reviews K&M has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Team always works hard — they thoroughly clean, keep track of a todo list between visits, and notice areas that need extra help without needing to be asked. We have been happy clients for more than a year.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Standard cleaning
Leslie Perkins2 reviewsTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We have used Peak Cleaning for years and are very pleased with their service. This time Angie was our cleaner and she did an excellent job.

  • Price assessment: Reasonable price
  • Price: $150–200
  • Services: Standard cleaning
Jen H1 reviewTotal number of Google reviews Jen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been using Peak Cleaning for a year now and couldn’t be happier with my experience! The service is consistently amazing from top to bottom. The office staff is wonderful—Alex has been incredibly helpful from day one, and Mackenzie is fantastic as well. I love that the owner, Natalie, is always ready to step in and help out whenever her staff is unavailable. It shows how much they truly care about their clients. A special shoutout goes to Sam, who cleans my house regularly. She is simply the BEST and does an absolute amazing job every single time! I love her and the whole team at Peak Cleaning. Thank you all so much for the incredible service! — Jen, Clovis, CA

  • Price assessment: Reasonable price
  • Price: $200–250
  • Services: Standard cleaning, General housekeeping
Response from the owner · 2 weeks ago

Jen, what a lovely review! It means so much to hear that you've had such a great experience with our entire team. We're especially happy that Samantha takes such wonderful care of your home. I'll be sure to share your kind words with everyone. We're lucky to have clients like you, and thank you for trusting us with your home!

Ronald Benton7 reviewsTotal number of Google reviews Ronald has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Makena who works for peak cleaning has been our cleaning person for while. She goes over above when she cleans our home. She is very detailed in her work. Peak Cleaning works with us for scheduling.

  • Price assessment: Reasonable price
  • Price: $400–450
  • Services: Standard cleaning
Response from the owner · 5 months ago

Thank you so much for the 5-star review, Ronald! We truly appreciate your support and are so glad you chose Peak Cleaning.

Kathy Benton5 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Peak Cleaning is a number one cleaning company. And I give them an A+ across the board. But we also havr a number 1 girl, Makena that comings to do our cleaning. She is the best, in everything she touches, our house looks amazing when she is done. And to boot she has a beautiful personality. I really cant say enough about how great she is and the company she works for, Thank you so very much. Kathy B.

Kristine Mchaley1 reviewTotal number of Google reviews Kristine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love my cleaning service Kayla has done a great job very professional.

Ro Ritenour3 reviewsTotal number of Google reviews Ro has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve used peak cleaning for about six months, I’ve loved every cleaner I’ve had especially Annette, she does a great job in my home and is mindful of my cats every time. They are on time and reliable and always leave my home sparkling.

Response from the owner · a month ago

Thank you so much for your review - we really appreciate it and Annette loves having your home on schedule!

Leah Robson4 reviewsTotal number of Google reviews Leah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very happy with the service provided. They were on time, professional, and detail-oriented. All of the staff that I have interacted with at Peak Cleaning have been very kind and thorough. Would recommend them!

  • Price assessment: Reasonable price
  • Price: $200–250
  • Services: Standard cleaning

Peak Cleaning on Google Maps →

Business details