Physical therapy clinic · Waxahachie, TX · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 114 therapistsiPosition by Experts Score among all companies we track in this category. · better than 87%
5.0★★★★★28 Google reviews · 13 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Peak Physical Therapy five stars based on twenty-eight reviews, noting that the owner responded to all feedback. Patients describe the clinic as a supportive community where staff provide clear explanations, listen to concerns, and offer personalized exercise plans for post-surgical or injury recovery. Recurring themes include flexible scheduling, friendly front desk assistance with insurance verification, and therapists who ensure proper form during sessions. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
Reviews on this page: 28 Google reviews (22 with written comments).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 22, 2026.
Service: Therapist serving Waxahachie, Texas.
Data from Google, last updated October 26, 2026.
Score profile vs other therapists
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Peak Physical TherapyTherapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peak Physical Therapy: 98/100 on this factor. Category median: 90.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peak Physical Therapy: 95/100 on this factor. Category median: 88.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peak Physical Therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 60.–
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Bar = this company · dark tick = category median.
Star ratings
28 Google reviews we collected
5.0of 5
5 stars28100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
100%praise
Praise35100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1131%
Would recommend1131%
Quality & results411%
Communication411%
Speed & response39%
Honesty & trust26%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Bonnie, at the front desk, is extremely nice and also went the extra mile to verify if my weird insurance was accepted.”
“I WILL ALWAYS HIGHLY RECOMMEND COURTNEY AND PEAK TO ALL MY FRIENDS”
“I had a wonderful experience at Peak Physical Therapy.”
“They take the time to explain everything clearly, listen to concerns, and genuinely care about their patients’ progress.”
“No matter who you’re working with everyone will take great care of you and get you back to feeling normal as fast and as safe as possible.”
“Peak Physical Therapy i highly recommend anyone to attend here they welcome & treat you like family so genuine, knowledgeable, & get the job done.”
People customers mention
Courtney3 reviews
Bonnie3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Mario5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Truly a great place! When I first started treatment, I could not walk without the assistance of a walker. By the end of my treatment, I am walking as if I was never injured! I could not have done it without the help from the team at Peak Physical Therapy!
A special thank you to Andrea. She was very knowledgeable…
Elizabeth2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
COURTNEY GAVE ME MY LIFE BACK
WITH HER GENTLE STEADY EXERCISE REGIME !!! THANK YOU FOR HAVING SUCH AN AMAZING PHYSICAL THERAPIST 💛 💗 ON STAFF
I WILL ALWAYS HIGHLY RECOMMEND COURTNEY AND PEAK TO ALL MY FRIENDS
GOD BLESS YOU ALWAYS 🙏 ❤️
Mike6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Great people who love what they do. Very flexible working with my schedule to get me in.
Jordan1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Please please please come to Peak Physical Therapy to visit Courtne and her crew if you need to get back to feeling like yourself after an accident or surgery. No matter who you’re working with everyone will take great care of you and get you back to feeling normal as fast and as safe as possible. I’m truly grateful…
CarlLocal Guide · 81 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
This team is great at what they do. Efficient and effective. They helped me to come up with a therapy plan to continue at home. I recommend them for sure. Thanks 👍
StephanieLocal Guide · 42 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I had a wonderful experience at Peak Physical Therapy. The entire team made a difficult recovery process so much easier and more positive.
Courtne and Tsimba are incredibly knowledgeable, compassionate, energetic, and encouraging therapists. They take the time to explain everything clearly, listen to concerns, and…
Peak Therapy is truly here to help. Bonnie, at the front desk, is extremely nice and also went the extra mile to verify if my weird insurance was accepted. It wasn’t on her list so she reached out to her colleagues at other locations and it was verified it was accepted. Other therapy places stopped at the “list” and didn’t take time to dig more. I only had one visit and I felt that I did not need therapy at all but I wanted to due diligence and get an expert opinion to see if I was as missing something. Andrea, my therapist, evaluated me and saw I was doing extremely well. She took the time to go through exercises that can help with some minor lingering issues. At the end, she gave me the option to continue with more sessions or if I felt home sessions was all I needed. She could have strung me along for more sessions that were not needed but she did not. She let me know the at home exercises will also help other issues I already had. I appreciate the willingness to help and the truthfulness of Peak Therapy Waxahachie.
Response from the owner · 3 days ago
We truly appreciate your 5-star review and support, Shane! It's our mission to inspire and heal, and we're thrilled to have made a difference for you.
Mario Borgelin5 reviewsiTotal number of Google reviews Mario has written across all businesses on Google Maps, not just this one.
Truly a great place! When I first started treatment, I could not walk without the assistance of a walker. By the end of my treatment, I am walking as if I was never injured! I could not have done it without the help from the team at Peak Physical Therapy!
A special thank you to Andrea. She was very knowledgeable and always had an insightful answer to all my questions! Made my recovery so much more smoother.
Response from the owner · a week ago
Hi Mario! We appreciate you sharing your experience with us. Your 5-star rating means the world, and we're grateful to have earned your trust.
Elizabeth Penny2 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
COURTNEY GAVE ME MY LIFE BACK
WITH HER GENTLE STEADY EXERCISE REGIME !!! THANK YOU FOR HAVING SUCH AN AMAZING PHYSICAL THERAPIST 💛 💗 ON STAFF
I WILL ALWAYS HIGHLY RECOMMEND COURTNEY AND PEAK TO ALL MY FRIENDS
GOD BLESS YOU ALWAYS 🙏 ❤️
Response from the owner · a week ago
Thank you, Elizabeth, for the five-star review! We're so glad you had a great experience with our team. Your trust in us means everything.
Mike Gurr6 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Please please please come to Peak Physical Therapy to visit Courtne and her crew if you need to get back to feeling like yourself after an accident or surgery. No matter who you’re working with everyone will take great care of you and get you back to feeling normal as fast and as safe as possible. I’m truly grateful for everyone at this clinic for helping me after my surgery and even more grateful that they allow me to come down and hang out with them even though I’ve been discharged. Come to Peak Physical Therapy Waxahachie I promise you will love them as much as I do!
Response from the owner · 3 months ago
Jordan, we're so grateful for your kind words and 5-star rating! Meeting your expectations with exceptional care is what drives us every day.
Carl ChapmanLocal Guide · 81 reviewsiTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
This team is great at what they do. Efficient and effective. They helped me to come up with a therapy plan to continue at home. I recommend them for sure. Thanks 👍
Response from the owner · 5 months ago
We can't thank you enough for the high rating, Carl! We wish you the best.
Stephanie NicholsLocal Guide · 42 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
I had a wonderful experience at Peak Physical Therapy. The entire team made a difficult recovery process so much easier and more positive.
Courtne and Tsimba are incredibly knowledgeable, compassionate, energetic, and encouraging therapists. They take the time to explain everything clearly, listen to concerns, and genuinely care about their patients’ progress. Their positive attitudes and sense of humor made therapy sessions something I actually looked forward to.
Bonnie at the front desk was also great — always helpful, friendly, organized, and welcoming from the moment I walked in.
I highly recommend Peak Physical Therapy to anyone looking for skilled care in a supportive and fun environment!
Response from the owner · 4 months ago
Thank you, Stephanie, for the 5-star review! Helping people get back to living pain-free is our top goal. We're so happy to be part of your journey.
Vatallio AbramsLocal Guide · 274 reviewsiTotal number of Google reviews Vatallio has written across all businesses on Google Maps, not just this one.
This facility stands out as one of the most exceptional physical therapy establishments I have encountered. Beyond the outstanding treatment, individuals are welcomed into a supportive community rather than being treated merely as patients or clients. I wish to express my profound appreciation to Courtney, the clinic manager, whose dedication mirrors that of the physical therapists, as well as to Bonnie, the receptionist, and Simba, an outstanding physical therapist, and Adriana, the new physical therapist, for their steadfast support and invaluable contributions to addressing my knee concerns and daily regimen.
Response from the owner · 4 months ago
Hi Vatallio! Thanks so much for the 5-star review and for recognizing our team—we're so grateful for your support.
Carl Hubert5 reviewsiTotal number of Google reviews Carl has written across all businesses on Google Maps, not just this one.
The has to be the greatest physical therapy in Texas. They really concentrate on your need. They are very friendly and work on getting you back to the best you that you can be. They work as a team, and I would recommend them to anyone and everyone. Thank you to the staff at Peak.
Response from the owner · 5 months ago
Thanks for recommending us with 5 stars, Carl! It's a privilege to serve our community. We wish you good health and wellness.
