Analyzing 8,099,5418.1M ReviewsFor 22,93522.9K Experts

Experts Reviews · Company report
Pearlie Sue Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Pearlie Sue Cleaning

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #12Position by Experts Score among all companies we track in this category. of 52 garage cleaning services · 5.0★ from 46 Google reviews

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Report card

Percentile vs other garage cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pearlie Sue Cleaning is better than 99% of garage cleaning services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pearlie Sue Cleaning is better than 98% of garage cleaning services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pearlie Sue Cleaning is better than 99% of garage cleaning services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pearlie Sue Cleaning is better than 100% of garage cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pearlie Sue Cleaning is better than 100% of garage cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pearlie Sue Cleaning is better than —% of garage cleaning services.–
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Reviews for your job

Customers hired Pearlie Sue Cleaning for 4 kinds of job.

Pearlie Sue Cleaning for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–150
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$151–$198
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “General housekeeping”

FairPlay1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Oh my - where do I begin? This is such an EXCELLENT, cost friendly cleaning service. They always exceed my expectations. What I love the most is the perfect balance between professionalism and being down to earth. They make you feel cared for. They make you feel like family. After finding Pearlie Sue, I will…

Great priceOffice & workplace cleaningGeneral housekeepingDeep clean
Ramone4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I recommend pearliesuecleaning service very professional great customer service skills definitely give them 5 stars

Paid $150–200Great priceGeneral housekeeping+ Professionalism
Kevin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Did a wonderful job on waxing on my floors definitely would be booking again

Customer photo from Kevin's review
Paid $50–100Great priceGeneral housekeeping
Allen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Always a great experience working with the Pearlie Sue team!! I referred them to my family and friends and heard nothing but positive feedback. They’re professional, responsive, and truly go above and beyond to make sure everything is handled smoothly. It’s rare to find a team that consistently delivers this level of service—highly recommend!

Paid $100–150Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Rita2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Work with the owner very thorough with her cleaning when done looks like a brand new place very professional

Paid $100–150Reasonable priceStandard cleaningGeneral housekeeping
Latroy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Pearlie sue cleaning company was amazing the owner was really nice and down to earth. Setting up the appointment was very easy. They arrived on time and did a very outstanding job I would recommend them to anyone thanks for the great job. And I just wanted to say Emily was amazing, thanks

Great priceGeneral housekeeping
thomas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Price

$362+43% vs typical garage cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 36%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Office & workplace cleaning12—
Deep clean7$283–$471
General housekeeping7$151–$198
Standard cleaning6$158–$303

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