Analyzing 6,950,7937M ReviewsFor 19,69119.7K Experts

Experts Reviews · Company report
Pelican Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%96+52.4Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Pelican Pest Control

Killian, LA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 63 cockroach control · 5.0★ from 582 Google reviews

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Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Pelican Pest Control is better than 96% of cockroach control.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Pelican Pest Control is better than 95% of cockroach control.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Pelican Pest Control is better than 100% of cockroach control.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Pelican Pest Control is better than 100% of cockroach control.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Pelican Pest Control is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Pelican Pest Control is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Pelican Pest Control for 8 kinds of job.

Pelican Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$93–$181
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 51 Google reviews tagged “Termite inspection” · showing 20

Angel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thomas was very professional, neat and on time. I would recommend Thomas as your installer. Pelican for the win!

Paid $200+Great priceHome inspectionTermite inspectionGeneral pest inspection
MartyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great company, great service, great employees

Paid $20–40Reasonable priceBug & insect exterminationTermite inspection
SteveLocal Guide · 115 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brandon at Pelican Pest Control was incredibly thorough, professional, and communicative. I would HIGHLY recommend their services.

Paid $180–200Great priceTermite inspection
Cori2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Courtney did a Fantastic job!! Always friendly!

Great priceHome inspectionTermite inspection
Eileen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Courtney has been our pest control specialist for several years. We love her. She is proactive, professional, friendly. And with Pelican’s service schedule, we have NEVER had a pest problem!

Paid $60–80Reasonable priceTermite inspectionGeneral pest inspectionMosquito extermination
Happy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Brandon is a great tech! Great communication, always professional and very courteous.

Bug & insect exterminationCockroach exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Philip4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service, explains the whole process. Highly recommend.

Paid $200+Great priceTermite inspection
Meg5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Courtney was very polite and efficient. I have used other termite inspectors before, and she took more time to evaluate my property. She was also very knowledgeable. I’m excited to use Pelican Pest Control moving forward :)

Termite inspection
Lindsey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We had our home inspected for termites and baited. Everyone we encountered was friendly and provided quick service. Inspection was FREE! We do not have active termites so they baited our house on time and actually came early. Brandon was awesome and friendly. Never switching.

Paid $200+Great priceTermite inspection
Parker2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Courtney was very nice and informative!

Paid $20–40Great priceTermite inspection
Roux8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service and very friendly. Would recommend.

Reasonable priceHome inspectionTermite inspectionTermite extermination
Georgene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Brandon always does a great job. He is very professional and respectful.

Paid $40–60Home inspectionRodent exterminationTermite inspection
ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Pelican Pest Control is a Great company! This is my 4th year using them. At one rental property wile the tech was inspecting under the house, she notified me of a small pin hole leak on a water line that I would have never found. Thanks Courtney!

Paid $200+Great priceHome inspectionTermite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Brent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Brandon at Pelican Pest Control was outstanding. From start to finish, he was professional, knowledgeable, and genuinely cared about solving the problem—not just rushing through a service. He took the time to explain what was going on, what treatment was needed, and how to prevent issues in the future. Brandon was…

Great priceHome inspectionTermite inspectionGeneral pest inspection
DamienLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great work. Highly recommend.

Paid $180–200Termite inspection
EileenLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We use Pelican Pest Control for our monthly service provider. Courtney is our technician and she does an amazing job. Very professional, on time, efficient. She notices things before they become a problem and takes care of them on the spot. We recently had Pelican install a termite baiting system. I’m sure they will…

General pest inspectionTermite inspectionService not listed+ Responsiveness+ Punctuality+ Quality
Ravi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon is friendly and professional. He answered all of my questions.

Reasonable priceTermite inspection
greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Johnny on the spot.

Cockroach exterminationHornet & wasp exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
chiemenz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brandon showed up on time and was polite and professional. Great service!

Paid $200+Great priceTermite inspectionTermite extermination
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Courtney at Pelican Pest has been servicing my residence for years. She is always kind, knowledgeable, and on time. I highly recommend Pelican Pest for all of your pest control needs. They do an excellent job!

Great priceTermite inspectionTermite extermination

Show more termite inspection reviews (31 more) →

Price

$58-51% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 59%Reasonable 36%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection90$56–$139
Cockroach extermination86$91–$323
Spider extermination71$56–$179
Ant extermination57$85–$282
Bug & insect extermination54$56–$153
Termite extermination53$168–$426
Termite inspection51$93–$181
Home inspection40$83–$179

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