Analyzing 6,906,8986.9M ReviewsFor 19,55219.6K Experts
Customers consistently describe Pelican Pest Control technicians as punctual, polite, and knowledgeable, noting that staff communicate effectively and complete thorough inspections for issues like termites and wasps. Reviews highlight efficient scheduling, friendly interactions, and clear explanations of treatment processes, with some clients appreciating affordable pricing for specific services. While the majority of feedback is positive, a small number of criticisms mention rude behavior from technicians and unwanted email communications, though these negative experiences are rare compared to the volume of favorable reports.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Bar = this company · dark tick = category median.
582 Google reviews we collected
Phrases our text analysis found in 436 written reviews
Price verdicts customers left with their Google review
Middle half of what 57 customers paid ($32–$188) · gold mark = category median.
How often each topic comes up in the written reviews
We read 436 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thomas let me know he was here and was courteous but very pleasant and did an excellent job.”
“As always, Thomas rendered awesome service exterminating our home today.”
“Terrible service.”
“He was prompt, efficient, had a great attitude and explained the process very well.”
“I’m high maintenance and I wasn’t gonna settle for no same day service.”
“Would highly recommend him and Pelican Pest Control.”
“Thomas is very professional, explains the treatment that we were getting for our aint problem .”
“It was also very affordable, which I appreciate because moving is so expensive as it is.”
“…person and proud family man, he’s been doing my house for years, and honestly wouldn’t be too comfortable having anyone else doing it anymore.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Pelican Pest Control for 8 kinds of job. Pick one to see what they paid and said.
Thomas let me know he was here and was courteous but very pleasant and did an excellent job. I had the same service for 40 years but they did not serve this area when I moved. I am very pleased with the choice I made going with Pelican.
Very professional, efficient and knowledgeable. Very thorough inspection. Definitely recommend!
Courtney was awesome. She notified me that she had an earlier time slot available and came by a lot sooner than scheduled. She was kind and wrapped up quickly.
Thomas is very professional, explains the treatment that we were getting for our aint problem . Made sure I understood i have the rt to call the office before 3 months and he can return. I never heard of ' crazy aints ' Thank you Thomas ,
Courtney is always friendly, efficient, thorough. She is a delight to see every 3 months.
As always, Thomas rendered awesome service exterminating our home today. He has the most courteous approach every time he enters our home. My husband and I sincerely appreciate Thomas and the entire Pelican Pest Control staff!
| Job | Reviews | Category typical |
|---|---|---|
| General pest inspection | 90 | $56–$139 |
| Cockroach extermination | 86 | $91–$323 |
| Spider extermination | 71 | $56–$179 |
| Ant extermination | 57 | $85–$282 |
| Bug & insect extermination | 54 | $56–$153 |
| Termite extermination | 53 | $168–$426 |
| Termite inspection | 51 | $93–$181 |
| Home inspection | 40 | $83–$179 |
5.0 ★★★★★ 582 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Fast, professional and easy to work with.
Thomas let me know he was here and was courteous but very pleasant and did an excellent job. I had the same service for 40 years but they did not serve this area when I moved. I am very pleased with the choice I made going with Pelican.
Very professional, efficient and knowledgeable. Very thorough inspection. Definitely recommend!
Courtney was awesome. She notified me that she had an earlier time slot available and came by a lot sooner than scheduled. She was kind and wrapped up quickly.
Thomas did a great job with our house. He was prompt, efficient, had a great attitude and explained the process very well. Would highly recommend him and Pelican Pest Control.
Thomas is very professional, explains the treatment that we were getting for our aint problem . Made sure I understood i have the rt to call the office before 3 months and he can return. I never heard of ' crazy aints ' Thank you Thomas ,
Courtney is always friendly, efficient, thorough. She is a delight to see every 3 months.
As always, Thomas rendered awesome service exterminating our home today. He has the most courteous approach every time he enters our home. My husband and I sincerely appreciate Thomas and the entire Pelican Pest Control staff!
Pelican scheduled our first visit within the same week of inquiry. Brandon was timely, thorough, inquisitive about our specific needs, and worked hard- didn’t even hesitate to rid of wasps/nests/banana spider webs & eggs around the house. Much appreciated!!!
Brandon was friendly, personable and very knowledgeable. He worked quickly and efficiently, covering the outside and inside of our home. Very pleased with everyone we have encountered with this company, will continue to use for pest control.
Analyzing 6,906,8986.9M ReviewsFor 19,55219.6K Experts
