Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Google reviewers rate Pelican Veterinary Hospital 4.9 out of 5 based on 78 reviews, with the owner responding to only 3% of feedback. Customers frequently praise the staff and veterinarian for their compassionate communication, punctuality, and fair pricing for services like spaying, vaccinations, and emergency care. A recurring theme involves the team's ability to calm anxious pets and provide thorough explanations without unnecessary upselling. The primary criticism found in low-star reviews concerns post-surgical complications, where one client felt the practice was rude and directed them to an outside emergency facility.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
78 Google reviews we collected
Phrases our text analysis found in 62 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 62 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Just the most compassionate, sweet doc and staff you can imagine!”
“Highly recommend if you need a personal vet or special boarding for your precious pet, trust me, use Pelican Veterinary, they go the extra mile.”
“The price to get my cats fixed and their shots was very low and worth it.”
“Just a quick new statement - they make you feel like your pet is the ONLY one that matters in that moment.”
“I had a lot of questions and he answered each one thoroughly.”
“It felt like family from the time we walked in, they answered all of our questions and even when I called back the next day to ask what I am sure were…”
“I'd spent 2 months getting this dog's trust and help overcome fears.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Pelican Veterinary Hospital for 1 kind of job. Pick one to see what they paid and said.
We love the staff and the Veterinarian doctor is very awesome and loves the animals. He really has a true passion for helping animals!
I took my foster dog to another vet and had to stick 3x to draw blood. I'd spent 2 months getting this dog's trust and help overcome fears. The Staff and Vet helped ease her anxieties and mine. They were clear, concise and only took one stick. Professional, reasonable, and very compassionate.
Just a quick new statement - they make you feel like your pet is the ONLY one that matters in that moment. Just the most compassionate, sweet doc and staff you can imagine! WONDERFUL, WONDERFUL people there! Takes good care to greet and calm the pet before treating. They were gracious enough to squeeze an…
Dr. Pellegrin and the whole staff are incredible. I switched from another vet because I wanted a doc who would care about my dog and not just the bottom line and rushing through patients. I found all that and more in Pelican Vet Hospital and I feel like my injured dog will get better now!
Came here while visiting family and everyone was so kind and compassionate. Highly recommend
The people that work here are AMAZING!! We found them because they do the vouchers for free neutering on cats and now, they are stuck with us. It felt like family from the time we walked in, they answered all of our questions and even when I called back the next day to ask what I am sure were the same questions,…
| Job | Reviews | Category typical |
|---|---|---|
| Large animals | 2 | — |
4.9 ★★★★★ 78 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
We love the staff and the Veterinarian doctor is very awesome and loves the animals. He really has a true passion for helping animals!
Dr. Pellegrin is thoughtful and kind to my pet.
Lotsa love here
I took my foster dog to another vet and had to stick 3x to draw blood. I'd spent 2 months getting this dog's trust and help overcome fears. The Staff and Vet helped ease her anxieties and mine. They were clear, concise and only took one stick. Professional, reasonable, and very compassionate.
Just a quick new statement - they make you feel like your pet is the ONLY one that matters in that moment. Just the most compassionate, sweet doc and staff you can imagine! WONDERFUL, WONDERFUL people there! Takes good care to greet and calm the pet before treating. They were gracious enough to squeeze an appointment in for our dog w/o a scheduled visit to treat his ear infection. Thanks to you all. You're the absolute best!!
Love the staff. Very caring
Great people! And they even managed to treat my cat that hates everyone but me.
Dr. Pellegrin and the whole staff are incredible. I switched from another vet because I wanted a doc who would care about my dog and not just the bottom line and rushing through patients. I found all that and more in Pelican Vet Hospital and I feel like my injured dog will get better now!
Came here while visiting family and everyone was so kind and compassionate. Highly recommend
The people that work here are AMAZING!! We found them because they do the vouchers for free neutering on cats and now, they are stuck with us. It felt like family from the time we walked in, they answered all of our questions and even when I called back the next day to ask what I am sure were the same questions, they answered with no problem and even were laughing and joking to lighten the mood and again make us feel like family. Way to go Pelican, you have us for life, and I am even bringing our other cat in to join the family as well.
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
