How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeppers Heating & Air
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 895 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peppers Heating & Air for 8 kinds of job.
Peppers Heating & Air for a/c preventive maintenance
Clear ✕All 20 Google reviews tagged “A/C preventive maintenance”
I recently contacted Peppers Heating & Air due to a stopped up AC drain line. They responded fairly quick as it was on a Saturday. They resolved the issue. Then I started and Annual maintenance plain. The service provided addressed all the questions/ concerns that I had. After the service was completed I received a…
I have used Peppers for the last 5 years at my house. They are always on time, very friendly and professional and knowledgeable. In fact, the tech yesterday was even earlier than his scheduled time! Very good quality of work and always good about scheduling the service visits at a time that works with my schedule. I…
Best HVAC out there. Reputable. Dependable. Professional. Friendly.
They always send out very professional and qualified techs. Always arriving on time within the time they schedule your service.. The office staff is great. It's wonderful to have a company that recognize you as a valued customers and always makes sure any concerns that you have are addressed right away. I highly…
Dalton and Shawn the two young men that out my new air conditioner in were very courteous and professional. Very patient in explaining to me how to use the new thermostat and making sure I understood how it worked. Could not have asked for two nicer young men to be at my house doing work. I would definitely…
Helped my elderly grandmother on time didnt try and sell her on things she didnt need fixed the probems and did it fast thanks
On time - expert work.
Technician very competent and cordial. Very knowledgeable
I am very please with the service provided today by Peppers’ technician Mr.Chapman! His service was great! He is a very nice and courteous person. I have been a Peppers costumer for over fifteen years; I will continue to use their services and to recommend them to all my friends and neighbors. A+
Tech was very informative.
Technician Jeremy has the Best Customer Service! He was friendly and knowledgeable. Not only did he answer my questions about my system, but he offered advice on how to fix my outside door that I was struggling to fix . He told me of a solution to my problem door and I thought I had already tried everything (you…
What a great company. Good service in every way. Called today with an admin question and Sara had it solved before I was even off the phone. Nice employees that treat my 96 year old mother w the utmost respect.
On the Semi Annual service call the tech representative was excellent in every way, and, as usual, professional & friendly. A truly five star experience. Thank You
Very professional and friendly technicians
Pepper's has always been very professional and provides great quality service!
I have never been happier with the service Calvin provided on yesterday. He found and solved Multiple issues with our system. I could not understand why my office was always so cold and he solved that issue and I am truly grateful. He exemplified a high level of professionalism and 5 star service. Thank you
Love Peppers! Professional and thorough
Calvin was very thorough and professional. He showed me a visual of the work he was going to do before he did it and thoroughly explained it. I have had two Superior experiences with Peppers Heating and Air in recent months.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 144 | $37–$295 |
| A/C system maintenance | 119 | $39–$393 |
| A/C system repair | 95 | $209–$793 |
| Heating system maintenance | 94 | $37–$251 |
| Repair HVAC | 72 | $224–$535 |
| Heating system repair | 57 | $161–$1.2k |
| Installation | 48 | $1.2k–$2.8k |
| Install AC | 48 | $1.5k–$3.2k |
