Experts Reviews · Company report
Peppers Heating & Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Peppers Heating & Air

Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 895 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Peppers Heating & Air is better than 92% of HVAC contractors.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Peppers Heating & Air is better than 88% of HVAC contractors.A
88
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Peppers Heating & Air is better than 92% of HVAC contractors.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Peppers Heating & Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Peppers Heating & Air is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Peppers Heating & Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired Peppers Heating & Air for 8 kinds of job.

Peppers Heating & Air for a/c system maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.119
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$393
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 102
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 119 Google reviews tagged “A/C system maintenance” · showing 80

James12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I recently contacted Peppers Heating & Air due to a stopped up AC drain line. They responded fairly quick as it was on a Saturday. They resolved the issue. Then I started and Annual maintenance plain. The service provided addressed all the questions/ concerns that I had. After the service was completed I received a…

Paid $1,200–1,400Reasonable priceHVAC system maintenanceA/C system maintenanceCleaning
Taylor9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Peppers Heating & Air came out to replace some parts on my AC for the first time about a month ago. The price for repair was half of what another company had quoted, and they got it done quickly and efficiently. Unfortunately that wasn’t the only problem with my system, so they’ve been out a number of times since…

Paid $2,000+Reasonable priceA/C system maintenanceA/C system repairHVAC duct & vent installation
Maxine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The Gentleman was very courteous and knowledgeable. Did an excellent job. Would definitely recommend

A/C system maintenanceA/C system vent cleaning
Kim15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Semi-annual HVAC inspection. Robert was very professional.

HVAC system maintenanceA/C system maintenance
Andy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I have used Peppers for the last 5 years at my house. They are always on time, very friendly and professional and knowledgeable. In fact, the tech yesterday was even earlier than his scheduled time! Very good quality of work and always good about scheduling the service visits at a time that works with my schedule. I…

A/C system maintenanceA/C preventive maintenanceHeating system maintenance+ Punctuality+ Quality+ Professionalism
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

We were hopeful our 25 year old HVAC system could be repaired, but the Peppers maintenance tech advised that we needed a new system. So, by the time our new HVAC unit was installed, but we had the opportunity to not only meet their maintenance tech but we were introduced to Peppers’ sales, installation, quality…

A/C system maintenanceInstallationHeating system installation
SandraLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been using their services for many years and they are always on top of issues, very responsive and respectful of my time. The HVAC tuning they do twice a year is spot on and very affordable and the call for reminders and making appointments. Mike, our technician is very professional and courteous and…

A/C system maintenance+ Punctuality+ Quality+ Professionalism
DianeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very professional as well as personable. Explained the repair required and completed quickly. Had the required part in the truck so there was no delay. Communicated arrival time and arrived spot on. Appreciate how Mike has serviced my HVAC for the last few years and he even came to my new home when I moved in the…

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
imz14u2nv3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love working with the good folks at Peppers. They inform me ahead of time for appointments and are very personable which means a lot to me.

A/C system maintenanceHVAC system maintenanceInstallation+ Quality+ Professionalism
Lawrence1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’m perfectly satisfied with this company & its personnel.

A/C system maintenanceCleaningHeating system installation+ Quality+ Professionalism+ Value
MarkLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The technician quickly diagnosed our problem with the air conditioning unit and resolved it. We’re looking forward to our next service.

A/C system maintenance+ Responsiveness+ Punctuality+ Professionalism
BrenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

When the rep arrived, I met him on the driveway and paid for the service. Then I asked the rep if he would show me how to replace the system filter when he did the maintenance. He said he didn't know if he would replace the filter. It might not be dirty enough. In addition, he didn't know if had the correct…

A/C system maintenanceHVAC system maintenance
Nicki12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called Peppers because one of our outdoor AC units broke in a storm. They came out same day and didn't try to sell us a new unit unnecessarily, which is unusual so mad respect. Ricky had the necessary part on hand and fixed immediately for very reasonable rates. We will be using this company for all our HVAC…

A/C system maintenance
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert was a friendly, down-to-earth professional technician, he was very knowledgeable of his job. He answered all of my questions. Great job.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Mike11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was professional, knowledgeable, and friendly.

A/C system maintenance+ Punctuality+ Quality+ Professionalism
George6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone was so professional, the two young men that installed my unit were so polite and courteous. Amazing job guys. I will definitely recommend you guys to everyone I know. Price was on point

A/C system maintenanceHVAC system maintenanceHeating system repair+ Responsiveness+ Punctuality+ Quality
Erik10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Awesome service provider! Gets right to it - helps find cost effective solutions and delivers outstanding results!

A/C system maintenanceCleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They showed up when they said they would, had excellent communication. The tech even went above and beyond.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Louisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have been longtime customers of Peppers Heating & Air. We always receive excellent service, prompt repairs, and they have knowledgeable and professional technicians who you can trust. We highly recommend them for all your heating and air needs.

A/C system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
JuanLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Outstanding service great technicians and great value for your money.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
jake3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Also very responsive and professional. Always looking out for the best interest of the customer. They are an amazing company to work with and have great employees.

A/C system maintenanceHVAC duct & vent cleaningHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jeremy was our technician today and we were very pleased with his service. He spent about 1 hour here and he provided us with a written report stating the services he provided including pictures of his test results. I've had some trouble over the last few years finding competent service technicians but I would…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
MalindaLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stop looking now! These guys are the real deal. Had to have my A/C replaced this summer. Fair price/quick installation....also heating maintenance this fall was flawless. Not once did I doubt anything they told me I needed to do. I keep these guys contact info close and you should too!!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Quality+ Professionalism
JulieLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Calvin was excellent! We had no idea what to expect but he took time to explain things with no problem. He was very professional and polite. So glad we found Peppers!

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Harry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

To the Management of Peppers Heating and Air: I would like to take the time to recognize 2 of your employees who went above and beyond to assist me in my time of need. In brief, my upstairs A/C unit was not properly cooling, and my son was scheduled to visit for the weekend. Unfortunately I became aware of the…

A/C system maintenance+ Punctuality+ Quality+ Professionalism
Rupert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Excellent and efficient service. Very professional! Kudos!

A/C system maintenance+ Punctuality
Mac3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Calvin provided excellent service and shared valuable knowledge about maintenance and operations associated with my HVAC service. His sharing will allow my family to ensure our HVAC system operates an a high level. Thank you.

A/C system maintenance+ Punctuality+ Quality+ Professionalism
Alexis8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Calvin was very helpful and knowledgeable. He explained everything clearly and answered all questions I had during my maintenance visit.

A/C system maintenance+ Professionalism
Mary12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Calvin was very thorough and professional. He showed me a visual of the work he was going to do before he did it and thoroughly explained it. I have had two Superior experiences with Peppers Heating and Air in recent months.

A/C system maintenanceCleaningA/C preventive maintenance+ Responsiveness+ Punctuality+ Quality
Fayette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We have used Peppers Heating and Air for over 6 years and they are truly the best company we have ever used. I would give them 10 stars! They have installed a new heating and air system, came back several months later at no charge to make sure everything was working properly. They are our twice a year maintenance…

A/C system maintenanceInstall thermostat
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I called right at business opening, Lisa was on time, extremely friendly, helpful and scheduled a technician right away! Mike even called to let me know he was running ahead of schedule. I've used them twice for installation and there's no better quality and customer service than Peppers. I highly recommend them and will call them every time!

A/C system maintenanceHeating system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

changed out filters and tested system before leaving. courteous

A/C system maintenanceHeating system maintenanceService not listed+ Responsiveness+ Punctuality
JemalLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called Peppers about my outdoor AC unit making a strange noise. Receptionist was very friendly and attentive to my concerns. Was able to schedule me for a service call very quickly. Thomas the tech was great. Called to inform me of his arrival time and showed up just as he said. Upon arrival, listened to my concern…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Eileen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a very positive experience with this company and would highly recommend them to our friends

A/C system maintenanceHeating system maintenance
Ken12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Had to call on the weekend. They quoted me a price for emergency service and that is exactly what they charged. I will definitely use them again for future service.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Fannie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician contacted me to let me when he would arrive. He was friendly and respectful. No issues.

A/C system maintenanceCleaningHeating system maintenance+ Responsiveness+ Punctuality+ Quality
AsiaLocal Guide · 91 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I highly recommend Peppers heating and air! They are very responsive and alway provide the best customer service. The tech came out for my semi annual HVAC maintenance to prepare my home for the winter season. The service was fast and efficient and they also offer a saving program for their maintenance services.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

These guys are great! They do what they say they are going to do, WHEN they say they’re going to do it. Very professional, and I just could not say enough good things about my whole experience. Great people!!

A/C system maintenanceInstallation+ Quality+ Professionalism
Gorkem9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

the technician came on time, solved the issue and provided great service, very professional company, they sent pictures of everything they did as well

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Dr.1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our technician was friendly and professional. He was able to fix an issue hat we had for years in just a snap! We will continue to use Pepper's from here out!

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
CliftonLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

On time,professional and complete services. I highly recommend this company 👌.

A/C system maintenanceHVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
GwenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Peppers Technicians are always Professional & Courteous. Today Mike was our technician came in did his job and told us what the problem was and he notify the owner what needs to be done. Thank you Mike job well done. Gwen Alleyne.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Shawn10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very friendly, polite, professional…both on the phone when setting up the appointment and in person during service.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thomas Shaw was very professional and diagnosed the problem very quickly.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Doug10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The guys at Pepper Heating & Air are very professional, punctual, and knowledgeable. Highly recommended.

A/C system maintenance+ Punctuality+ Professionalism
Debbie17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rapid response. Honored warranty on AC unit.

A/C system maintenanceInstallationA/C system repair
Myra4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

Everyone at the company is very nice and helpful. I especially like dealing with Rodney.

A/C system maintenance+ Responsiveness
DeniseLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Mr Thomas was very Patient Very through Explained everything that needed to be done did an Excellent Job Had a Great Attitude Before and After crawling in the crawl space Tried very hard to get System to working again , Thank You .Lenox was the Old System

A/C system maintenanceService not listed+ Punctuality+ Professionalism
Kent3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He came got the job done in a timely manor and I definitely recommend for future use

A/C system maintenanceHVAC system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
xraydash1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommended. We’ve been using Peppers for years. They’re quick to respond, fairly priced, and do quality work.

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Responsiveness+ Punctuality+ Quality
Vicki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They were very polite and made sure that everything was working well before they left.

A/C system maintenanceCleaningInstall AC+ Responsiveness+ Punctuality+ Quality
Mitchell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Late on a Friday night we noticed it was a little warm in the house. Went to check the thermostat and sure enough, no AC. After sweating through the night I hopped on Google, hoping there was somebody who could come out on a Saturday. Peppers popped up and had the good reviews to get a call. I spoke with Lisa, who…

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Mark4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Technician arrived on time. Did a great job on our summer service. Took his time and did everything the correct way. Great attention to detail. Nice job Chris

A/C system maintenance
Larry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our ac went out. This company came the same day we called.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Lacey9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael was great- knowledgeable, professional, and kind.

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Ken3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician rapidly assessed and reversed the damages being caused. His experience and expertise were very evident.

A/C system maintenance
JoeLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had water in our drip tray, they were able to come out the next day, diagnose and repair quickly and efficiently. Highly recommend!

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
Jane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael did a very good job in servicing our air conditioner. He found 2 problems & fixed them & also provided additional information for our crawl space concerns (dryness, etc).

A/C system maintenance
MichaelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Katy is always a pleasure to work with. Our technician, Chad, was very polite and friendly. I highly recommend Peppers.

A/C system maintenance
Ron13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Peppers has been providing service to me for over30 years. Always on time, excellent knowledgeable technicians, reasonable costs, and always a good servicing result.

A/C system maintenanceHeating system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great team. Thorough system checks. Patience with explaining findings and details. They keep my home comfortable in all seasons.

A/C system maintenance+ Professionalism
JeanLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional team, they really do a fantastic job. I have been using this Company for the past seven years, they've have service all my properties in Conyers . To say the least, I am really please with their service, great team , very experienced and knowledgeable...

A/C system maintenance+ Professionalism
wahiyda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Had a routine service today, the technician Chris was great...very customer service oriented

A/C system maintenance
Douglas3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Prompt service, very polite and knowledgeable

A/C system maintenance+ Responsiveness+ Quality+ Professionalism
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great work on time very knowledgeable

A/C system maintenance+ Responsiveness+ Punctuality+ Quality
Rita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The technician Chris, call me to inform me that he was on the way to my house. He was prompt and polite. He did a thorough maintenance check and shared information after he finished his inspection check. I will definitely call Peppers again. Chris, thank you for your outstanding service. R. Gilstrap

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
lynneLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Michael greeted me with a smile and started work immediately. He explained specifics to me and taught me as he perfected our two air conditioning/heating system. Thank you Peppers heating and Air for 25 years of quality service that I have enjoyed with your company! And thank you for having Michael, a very capable…

A/C system maintenanceHeating system maintenance+ Responsiveness+ Punctuality+ Quality
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Michael was very professional and knowledgeable. I was curious about the system and asked many questions and he patiently explained every detail to me in terms I could understand. He did a thorough diagnostic evaluation of our hearing and AC system and made recommendations that suited our needs. Highly recommend!

A/C system maintenanceHeating system maintenanceHVAC system maintenance+ Punctuality+ Quality+ Professionalism
Georgia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were professional and I was impressed with their thoroughness and competence. My furnace is old and a mess. Had to leave the house for 2 days because it was so cold. It didn't take long for them to fix the problem and get my house warm again !

A/C system maintenanceHeating system installation+ Responsiveness+ Punctuality+ Quality
Herna9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

All, I found Pepper Heating and Air from someone's Nextdoor post. Before Pepper, I was with a local one , two person companies. Since I know Pepper, my fears of heating/HVAC/etc have lifted up. I plan to be their forever clients since then. They are trustworthy and stand behind their work. They don't give up until…

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Punctuality+ Quality
Rodney3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Two young men Jabryell and Brandon was very professional

A/C system maintenanceCleaning+ Responsiveness+ Punctuality+ Quality
Eric4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Very professional and knowledgeable.

A/C system maintenanceHVAC duct & vent cleaningCleaning+ Responsiveness+ Quality+ Professionalism
Megan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent. The entire company is kind, thoughtful and customer service oriented. Michael, our technician and his co-workers Kenny & Chris went above and beyond for us. Thank you!

A/C system maintenanceA/C system repairRepair HVAC+ Responsiveness+ Punctuality+ Quality
David3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I wanted to review my recent exceptional experience with Peppers Heating and Air. Our Ac unit quit blowing cold air. When I called Peppers their first response was to cut the unit off. This was to prevent any damage to the unit. They were able to offer same day service and get our unit functioning properly. Jarrell…

A/C system maintenanceInstall ACInstall thermostat+ Responsiveness+ Punctuality+ Quality
Ryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

My AC went out so I called Peppers Heating and Air and they came out the next day. Kenny was awesome as well as Tyler and Marvin that came out to replace my unit. Great customer service and would highly recommend to any of my family or friends.

A/C system maintenanceCleaningInstall AC+ Responsiveness+ Punctuality+ Quality
MarkLocal Guide · 110 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Quality+ Professionalism
Fred5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceCleaningHeating system repair+ Responsiveness+ Punctuality+ Quality
Pat3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Quality+ Professionalism
Teresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenanceRepair HVAC
Jim4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C system maintenance+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

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Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance144$37–$295
A/C system maintenance119$39–$393
A/C system repair95$209–$793
Heating system maintenance94$37–$251
Repair HVAC72$224–$535
Heating system repair57$161–$1.2k
Installation48$1.2k–$2.8k
Install AC48$1.5k–$3.2k

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