How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeppers Heating & Air
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 895 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peppers Heating & Air for 8 kinds of job.
Peppers Heating & Air for a/c system repair
Clear ✕All 95 Google reviews tagged “A/C system repair” · showing 20
I recently contacted Peppers Heating & Air due to a stopped up AC drain line. They responded fairly quick as it was on a Saturday. They resolved the issue. Then I started and Annual maintenance plain. The service provided addressed all the questions/ concerns that I had. After the service was completed I received a…
Peppers Heating & Air came out to replace some parts on my AC for the first time about a month ago. The price for repair was half of what another company had quoted, and they got it done quickly and efficiently. Unfortunately that wasn’t the only problem with my system, so they’ve been out a number of times since…
Very professional employee. Great customer service.
Best HVAC out there. Reputable. Dependable. Professional. Friendly.
Very professional as well as personable. Explained the repair required and completed quickly. Had the required part in the truck so there was no delay. Communicated arrival time and arrived spot on. Appreciate how Mike has serviced my HVAC for the last few years and he even came to my new home when I moved in the…
Peppers Heating & Air is the best. Always on time with a call before they arrive. Always explains and answers your questions on any work performed. Great business and wonderful staff.
Was not a current customer of Peppers, but they got me their schedule and had a technician at my house within 2 hours. Mike was very professional and took care of the issue in no time. I will definitely call Peppers again if I ever have HVAC issues in the future and would highly recommend them to all.
Mike was courteous, informative and took care of our problem quickly. Thank you!
Awesome service provider! Gets right to it - helps find cost effective solutions and delivers outstanding results!
Perfect all around service professionals
Thomas your Service Manager was very nice, pleasant and knowledgable!!! Thank You again!! Our AC is working Great!
Mike came out a restored our ac so that now we can live comfortably in our home.
Always on time and very professional. Great service.
Entire staff was great. I highly recommend their service. Special thanks to Kaitlyn (CSR), Calvin (service tech) and the 2 installment techs
I have never been happier with the service Calvin provided on yesterday. He found and solved Multiple issues with our system. I could not understand why my office was always so cold and he solved that issue and I am truly grateful. He exemplified a high level of professionalism and 5 star service. Thank you
Mike Chapman was my technician, and he was fantastic. He was prompt, communicated well, and gave some great advice. Peppers Heating & Air has a gem in him!
Great Service! Would recommend again!
We had to have a whole new AC unit installed and Alan and Will came out yesterday and they did a awesome job!!! The girls in the office are also awesome and we have used this company in the past and present and in the future for their services. You all are great !!!!
5 stars from me. My A/C Tech Calvin, did a Super job. If I could ask for him everytime, I would.
Technician Calvin McClean performed an amazing job! He was both personable and professional, explaining everything to our satisfaction. We are overjoyed with such exceptional service!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 144 | $37–$295 |
| A/C system maintenance | 119 | $39–$393 |
| A/C system repair | 95 | $209–$793 |
| Heating system maintenance | 94 | $37–$251 |
| Repair HVAC | 72 | $224–$535 |
| Heating system repair | 57 | $161–$1.2k |
| Installation | 48 | $1.2k–$2.8k |
| Install AC | 48 | $1.5k–$3.2k |
