How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeppers Heating & Air
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 895 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peppers Heating & Air for 8 kinds of job.
Peppers Heating & Air for cleaning
Clear ✕All 37 Google reviews tagged “Cleaning” · showing 20
I recently contacted Peppers Heating & Air due to a stopped up AC drain line. They responded fairly quick as it was on a Saturday. They resolved the issue. Then I started and Annual maintenance plain. The service provided addressed all the questions/ concerns that I had. After the service was completed I received a…
Wonderful company! After 50+ years in the HVAC industry, the owner of my house was extremely impressed by their thoroughness and professionalism. We highly recommend Peppers Heating and Air! (Today is 11/5/24 and they serviced our system biannually as usual a few moments ago. They're still doing a great job! The…
Best HVAC out there. Reputable. Dependable. Professional. Friendly.
He came in did his job and left.
I’m perfectly satisfied with this company & its personnel.
Awesome service provider! Gets right to it - helps find cost effective solutions and delivers outstanding results!
The best!!!!! Wouldn't use anyone else!!!!! Have used them for years. Bravos to the office staff!!!! Had them back for Duct cleaning. This company and both the technicians and office are the BEST. Thank y'all for being who you are. I will recommend you to anyone who need your services.
I cannot say enough kind things about this company, every person I’ve interacted with has been phenomenal. Hunter and Sean in particular hustled like hell to get our new system into our attic. Late July is not the ideal time to be working in an attic in a house without air, but they got it fixed for us and were…
Calvin was very thorough and professional. He showed me a visual of the work he was going to do before he did it and thoroughly explained it. I have had two Superior experiences with Peppers Heating and Air in recent months.
First impressions are very important to me. Let me just say Peppers Heating & Air made a great impression. I had an issue with my heat on Friday. I called them Saturday morning, and a technician was sent out the same day. Mike was AWESOME as well as Lisa. Mike explained everything and we had a great casual…
Showed up as scheduled called before arrival as promised, service was great, Will use them for all my Heat & Ac needs
Technician contacted me to let me when he would arrive. He was friendly and respectful. No issues.
They are very kind and friendly! Knowledgeable and helpful with what ever we need.
The service Tech was very polite and showed me what was going on with my unit outside did a great job cleaning my Cole I would call him back anytime
We've had a reoccurring issue of leaking due to a backed up pipe. Generally if we had someone look at it they flush it out and quote a very high price to rerun the pipe to correct the reoccurring issue. When we contacted this company Thomas came out and flushed the system but also replaced the line for a very…
They were very polite and made sure that everything was working well before they left.
They always arrive on time and give plenty of notice. They do a great job and always make sure it's done correctly. They have a great office manager Kayla and if you have any questions she will take care of it. This is a well-run company with good people working.
I have used Peppers at my business and home. Each time, they are quick to respond, arrive on time, and fix the problem. There is no "you need a new unit" each time they come. They give me options. I would highly recommend them to anyone that asks.
Our technician Chris was awesome! He cleaned our unit and installed a new thermostat. Highly recommend! Lisa was great too!!
All, I found Pepper Heating and Air from someone's Nextdoor post. Before Pepper, I was with a local one , two person companies. Since I know Pepper, my fears of heating/HVAC/etc have lifted up. I plan to be their forever clients since then. They are trustworthy and stand behind their work. They don't give up until…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 144 | $37–$295 |
| A/C system maintenance | 119 | $39–$393 |
| A/C system repair | 95 | $209–$793 |
| Heating system maintenance | 94 | $37–$251 |
| Repair HVAC | 72 | $224–$535 |
| Heating system repair | 57 | $161–$1.2k |
| Installation | 48 | $1.2k–$2.8k |
| Install AC | 48 | $1.5k–$3.2k |
