How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeppers Heating & Air
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 895 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peppers Heating & Air for 8 kinds of job.
Peppers Heating & Air for HVAC duct & vent cleaning
Clear ✕All 19 Google reviews tagged “HVAC duct & vent cleaning”
Robert did an excellent job. Installed a union to allow the condensate drain to be flushed out and installed some insulation missing on one of the copper lines.
Also very responsive and professional. Always looking out for the best interest of the customer. They are an amazing company to work with and have great employees.
My initial experience with Peppers was fantastic, and it has not diminished since! I was told by another HVAC company that my HVAC units (indoors and out) were not actually 10 years old (we were told by our home inspector when we purchased in 2012 that they were 1 year old, and apparently he read the manufacture…
Great duct cleaning,never knew that the system would hold that much dirt
On time and professional.
Technician Calvin McClean performed an amazing job! He was both personable and professional, explaining everything to our satisfaction. We are overjoyed with such exceptional service!
Wonderfully professional experience, will suggest them wholeheartedly.
Excellent work! Thomas, Dalton, Alan and Mike were all great throughout the entire installation process of our new hvac system. They all were very polite and courteous answering any questions I had along the way and explained the entire process thoroughly. Christy at the office was also very helpful with all of my questions. Would very highly recommend.
Thomas Shaw was professional and did an excellent job!
Highly recommend this company for AC/Heating needs. Our unit was installed in 2007 by them and has worked great ever since. The only problem we've encountered was a capacitor replacement after several years. Parts do wear out over time. We are very pleased with the response time and service received. Update: have,…
They always arrive on time and give plenty of notice. They do a great job and always make sure it's done correctly. They have a great office manager Kayla and if you have any questions she will take care of it. This is a well-run company with good people working.
All, I found Pepper Heating and Air from someone's Nextdoor post. Before Pepper, I was with a local one , two person companies. Since I know Pepper, my fears of heating/HVAC/etc have lifted up. I plan to be their forever clients since then. They are trustworthy and stand behind their work. They don't give up until…
Very professional and knowledgeable.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 144 | $37–$295 |
| A/C system maintenance | 119 | $39–$393 |
| A/C system repair | 95 | $209–$793 |
| Heating system maintenance | 94 | $37–$251 |
| Repair HVAC | 72 | $224–$535 |
| Heating system repair | 57 | $161–$1.2k |
| Installation | 48 | $1.2k–$2.8k |
| Install AC | 48 | $1.5k–$3.2k |