How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeppers Heating & Air
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 895 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peppers Heating & Air for 8 kinds of job.
Peppers Heating & Air for HVAC system maintenance
Clear ✕All 144 Google reviews tagged “HVAC system maintenance” · showing 40
I recently contacted Peppers Heating & Air due to a stopped up AC drain line. They responded fairly quick as it was on a Saturday. They resolved the issue. Then I started and Annual maintenance plain. The service provided addressed all the questions/ concerns that I had. After the service was completed I received a…
I have been utilizing Peppers services for a year. I am totally satisfied with their services. When I questions pertaining to a visit, it was quickly resolved with Aaron the manager. Aaron is a man of his word and has good business ethics. In addition, Robert, a repairman, was very thorough and informative…
Semi-annual HVAC inspection. Robert was very professional.
As always my technician was on time, polite, and worked well.
Nolan came inside and went right to work. He checked out my units and changed the air filter. He was polite and courteous. He was professional.
Great service,love that they send the same technician everytime.
Wonderful company! After 50+ years in the HVAC industry, the owner of my house was extremely impressed by their thoroughness and professionalism. We highly recommend Peppers Heating and Air! (Today is 11/5/24 and they serviced our system biannually as usual a few moments ago. They're still doing a great job! The…
Will was on time and very helpful explaining about the unit. I told him i had just changed the filter in the unit on Oct 8th. So he left the filter he had with me. He was very nice and asked him if would mind bringing my Christmas tree bag in from my garage for me and he was so sweet to do that for me. I am 75 and…
They did a grest job servicing our heat. He also found information on having our ducts cleaned of dust. We really appreciated the information.
Mike is consistent and has been serving my homes for a few visits now. He always lets me know when he’s on his way. When he arrives he is very pleasant, friendly & professional. He gets to work & lets me know if there is a concern! I appreciate his workmanship! Mike is an asset to the company Thanks Mike C.
Great Service and Professional Attitude. Thankful for the Service.
Very professional as well as personable. Explained the repair required and completed quickly. Had the required part in the truck so there was no delay. Communicated arrival time and arrived spot on. Appreciate how Mike has serviced my HVAC for the last few years and he even came to my new home when I moved in the…
We've been using Peppers Heating & Air for many years now and I must say all services & experiences have been just excellent. I highly recommend them Today Robert serviced our systems and again, just the best. Robert is thorough, friendly and professional.
Very professional !
Mike conducted a comprehensive inspection of my three units, taking the time to explain each step. I highly recommend this maintenance plan to everyone. It provides genuine peace of mind to know the current state of your units, rather than just replacing filters on your own.
Thomas Shaw was amazing. Not only did he take care of my furnace maintenance, he also spent a long time troubleshooting my ceiling fan remote. He went above and beyond and was so helpful. I cannot say enough good things about him and Peppers. I continue to use them for my HVAC needs because of their outstanding…
Professional service call by Mike - he is the best!
Mike did an excellent job, explained the problem, and was courteous and friendly.
Was easy to set up appointment for my maintenance..was notified my time frame and who would come out. Told me who my technician would be. Very professional. Robert even put up with my pesky cat while we were talking!
I’ve been using this company for over 20 years. They are very responsive and reliable. They definitely deserve a 5 star rating.
Service technicians are very knowledgeable and explain problems and what they did to repair it in detail.
I love working with the good folks at Peppers. They inform me ahead of time for appointments and are very personable which means a lot to me.
Pepper’s hires only the best people. Mike Doss was professional and knowledgeable and did a great job. We wouldn’t use any other company for our HVAC needs.
All the technicians are very knowledgeable and courteous.
Mike and William did a great job on maintenance of our HVAC system ... on time, efficient, knowledgeable, and friendly! Thanks, guys!
On time and efficient. Please use pleated filters as they capture more allergens. Thanks.
Thomas Shaw showed up today to do my yearly winter maintenance on my furnace and did an excellent job on checking the furnace for any problems. He also provided notes and pictures of work done.
When the rep arrived, I met him on the driveway and paid for the service. Then I asked the rep if he would show me how to replace the system filter when he did the maintenance. He said he didn't know if he would replace the filter. It might not be dirty enough. In addition, he didn't know if had the correct…
They give me a really good service. Went to my house on Saturday and fix my ac quick. . Very recommend!!
Robert was a friendly, down-to-earth professional technician, he was very knowledgeable of his job. He answered all of my questions. Great job.
Everyone was so professional, the two young men that installed my unit were so polite and courteous. Amazing job guys. I will definitely recommend you guys to everyone I know. Price was on point
Awesome service provider! Gets right to it - helps find cost effective solutions and delivers outstanding results!
Jeremy M. was very knowledgeable and did an excellent job!
They showed up when they said they would, had excellent communication. The tech even went above and beyond.
We have been longtime customers of Peppers Heating & Air. We always receive excellent service, prompt repairs, and they have knowledgeable and professional technicians who you can trust. We highly recommend them for all your heating and air needs.
The best!!!!! Wouldn't use anyone else!!!!! Have used them for years. Bravos to the office staff!!!! Had them back for Duct cleaning. This company and both the technicians and office are the BEST. Thank y'all for being who you are. I will recommend you to anyone who need your services.
Technician very competent and cordial. Very knowledgeable
Outstanding service great technicians and great value for your money.
Technician Jeremy has the Best Customer Service! He was friendly and knowledgeable. Not only did he answer my questions about my system, but he offered advice on how to fix my outside door that I was struggling to fix . He told me of a solution to my problem door and I thought I had already tried everything (you…
Also very responsive and professional. Always looking out for the best interest of the customer. They are an amazing company to work with and have great employees.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 144 | $37–$295 |
| A/C system maintenance | 119 | $39–$393 |
| A/C system repair | 95 | $209–$793 |
| Heating system maintenance | 94 | $37–$251 |
| Repair HVAC | 72 | $224–$535 |
| Heating system repair | 57 | $161–$1.2k |
| Installation | 48 | $1.2k–$2.8k |
| Install AC | 48 | $1.5k–$3.2k |