How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeppers Heating & Air
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 895 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peppers Heating & Air for 8 kinds of job.
Peppers Heating & Air for heating system repair
Clear ✕All 57 Google reviews tagged “Heating system repair”
I have been utilizing Peppers services for a year. I am totally satisfied with their services. When I questions pertaining to a visit, it was quickly resolved with Aaron the manager. Aaron is a man of his word and has good business ethics. In addition, Robert, a repairman, was very thorough and informative…
Best HVAC out there. Reputable. Dependable. Professional. Friendly.
Great service!
We've been using Peppers Heating & Air for many years now and I must say all services & experiences have been just excellent. I highly recommend them Today Robert serviced our systems and again, just the best. Robert is thorough, friendly and professional.
Mike did an excellent job, explained the problem, and was courteous and friendly.
I’ve been using this company for over 20 years. They are very responsive and reliable. They definitely deserve a 5 star rating.
Pepper’s hires only the best people. Mike Doss was professional and knowledgeable and did a great job. We wouldn’t use any other company for our HVAC needs.
Everyone was so professional, the two young men that installed my unit were so polite and courteous. Amazing job guys. I will definitely recommend you guys to everyone I know. Price was on point
Technician was polite, knowledgeable, and made the process very easy.
I have never been happier with the service Calvin provided on yesterday. He found and solved Multiple issues with our system. I could not understand why my office was always so cold and he solved that issue and I am truly grateful. He exemplified a high level of professionalism and 5 star service. Thank you
Calvin was the technician who performed the necessary work that was needed to repair my furnace. He was very professional and knowledgeable. Thanks Peppers Heating & Air. Special thanks to Calvin. He did an excellent job.
Technician was polite, professional, informative, timely, and got the heat working. Thanks!
Very reliable service.
We had to have a whole new AC unit installed and Alan and Will came out yesterday and they did a awesome job!!! The girls in the office are also awesome and we have used this company in the past and present and in the future for their services. You all are great !!!!
I don’t normally make reviews,that being said I feel compelled to do one. Peppers a/c came highly recommended by a neighbor and he was right! I found the whole process was extremely easy and efficient. The two techs that did the install were very professional and courteous Dalton and Sean, it’s refreshing these days…
Peppers Heating & A/C of Conyers is the best Heating and A/C company in Conyers. Prices are very reasonable, and they do an excellent job in fixing the problem Heating or A/C .I would highly recommend them.
Peppers Heating & Air responded to our call within a timely manner and had a consultation scheduled immediately. They came out that same week and completed the service. We were given options and never felt pressured to make a choice. The technicians were courteous and answered all my questions, they even ensured…
They are very affordable. They explain in details of what they are doing. I recommend them to everyone.
When you call your HVAC folks, it's a great feeling when they come right out. I was not an emergency yet they came the very next morning. I've been under annual contract with them for several years and I've found them to be consistent, reliable and best of all, they do good work!
Thank you for excellent service. The tech was very knowledgeable, able to explain details and provide photos about the service. He was also able to answer questions about the system. I feel comfortable knowing you provide a warranty and stand behind your quality service. Thanks Thomas for a job well done.
Removed a bird that was stuck in the fan, changed filter. That’s all that was needed! No extra charge, just $89 service call! Most companies would have found a way to gouge you. I appreciate they’re honesty and highly recommend Peppers! Thank you to Thomas for a great experience!
Great Service and Serviceman was very professional and friendly.
Very please with service.
Mike was on time & very professional!
Peppers Heating and Air were incredibly professional. Aaron came out to inspect my system and gave very honest and easy to understand options for how to fix my system and did not just try to oversale like some other companies’ quotes. If you are looking for an honest, trustworthy, and professional group to take care of your home - Peppers is the best!
Experienced, prompt, polite and arrived at the appointed time. Cannot say enough good things about Peppers and, especially, their Service Techs. Best service company I’ve hired in Atlanta!
The unit did not work because of the breaker. I wish he would have checked my filter when I mentioned it.
Highly recommended. We’ve been using Peppers for years. They’re quick to respond, fairly priced, and do quality work.
They always arrive on time and give plenty of notice. They do a great job and always make sure it's done correctly. They have a great office manager Kayla and if you have any questions she will take care of it. This is a well-run company with good people working.
On time, affordable and courteous to the property. Literally nothing more than I could ask for. This company was easy to work with and promptly serviced our equipment, and shared information along the way to repair. Will definitely be back again.
Had a problem with the condenser not kicking in when AC was calling. Mike came out and tried to reset it but ended up having to change a circuit board. Excellent service and reasonably priced.
Very pleased with their Furnace repair service! We called with an issue, they came out quickly, and professionally presented a resolution to the problem. They did all they could to keep cost low and get our Furnace fixed as soon as possible. Mike was on time every time and always let us know when he was on his way. Will use again! Thank you! - Molly Barton
Excellent group! Same day service and very reasonable prices.
Peppers always provides a great service for me. I have used them for AC and heating repairs. They are very professional, friendly and do everything they can to come quickly. They do a great job!!
Follow up service. Referred to electrician.
I called Peppers Heating and Air the morning after Christmas due to a burning smell coming from Heating Unit. The young lady that answered my call was very professional and said she would get someone out within an hour. 20 minutes later I got a call from Chris stating his arrival time. Chris arrived at the time…
Now the heat comes on faster and we are not using As much energy and costs are lower due to not having to use auxiliary heat as much. Thank you so much.
All, I found Pepper Heating and Air from someone's Nextdoor post. Before Pepper, I was with a local one , two person companies. Since I know Pepper, my fears of heating/HVAC/etc have lifted up. I plan to be their forever clients since then. They are trustworthy and stand behind their work. They don't give up until…
I would recommend Peppers Heating and Air services to anyone. We have used them for over 10 years. They are professional and caring. Please if you need any of their services you don’t have to think twice. Give them a call. Gerri
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 144 | $37–$295 |
| A/C system maintenance | 119 | $39–$393 |
| A/C system repair | 95 | $209–$793 |
| Heating system maintenance | 94 | $37–$251 |
| Repair HVAC | 72 | $224–$535 |
| Heating system repair | 57 | $161–$1.2k |
| Installation | 48 | $1.2k–$2.8k |
| Install AC | 48 | $1.5k–$3.2k |