How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeppers Heating & Air
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 895 Google reviews
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Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peppers Heating & Air for 8 kinds of job.
Peppers Heating & Air for install AC
Clear ✕All 48 Google reviews tagged “Install AC”
Sean called before arriving, arrived on time as advised, totally resolved issues and provided full, professional, easy-to-follow explanations as to certain operations of our A/C units and remote functions via cell phone. Could not be more pleased!
We were hopeful our 25 year old HVAC system could be repaired, but the Peppers maintenance tech advised that we needed a new system. So, by the time our new HVAC unit was installed, but we had the opportunity to not only meet their maintenance tech but we were introduced to Peppers’ sales, installation, quality…
This is my second time going through Peppers Heating and Air and it came with no hesitation. They are the pinnacle of customer service, quality and professionalism. Came in and installed my second AC unit in one day. They even helped my daughter bring her packages in!
We've been using Peppers Heating & Air for many years now and I must say all services & experiences have been just excellent. I highly recommend them Today Robert serviced our systems and again, just the best. Robert is thorough, friendly and professional.
Dalton and Shawn the two young men that out my new air conditioner in were very courteous and professional. Very patient in explaining to me how to use the new thermostat and making sure I understood how it worked. Could not have asked for two nicer young men to be at my house doing work. I would definitely…
The best!!!!! Wouldn't use anyone else!!!!! Have used them for years. Bravos to the office staff!!!! Had them back for Duct cleaning. This company and both the technicians and office are the BEST. Thank y'all for being who you are. I will recommend you to anyone who need your services.
I was first recommended to Peppers Heating and Air from my mom's friend. When it was time to install a complete heating and air system, I scheduled 3 different companies for an estimate. Peppers Heating and Air stood out because Aaron seemed very nice and genuine about what I needed and Kayla( I think) was always…
Also very responsive and professional. Always looking out for the best interest of the customer. They are an amazing company to work with and have great employees.
Excellent service provided by all team members.
Stop looking now! These guys are the real deal. Had to have my A/C replaced this summer. Fair price/quick installation....also heating maintenance this fall was flawless. Not once did I doubt anything they told me I needed to do. I keep these guys contact info close and you should too!!
The two gentlemen who installed my air-conditioning were polite and - as far as I can tell - did an excellent job.
I cannot say enough kind things about this company, every person I’ve interacted with has been phenomenal. Hunter and Sean in particular hustled like hell to get our new system into our attic. Late July is not the ideal time to be working in an attic in a house without air, but they got it fixed for us and were…
We had to have a whole new AC unit installed and Alan and Will came out yesterday and they did a awesome job!!! The girls in the office are also awesome and we have used this company in the past and present and in the future for their services. You all are great !!!!
I had a GREAT experience with Peppers Heating and Air! My parents had to completely replace their AC unit, which felt so overwhelming until I called Peppers. Rodney provided a thorough and detailed consultation. Within a few hours of the consultation, we were able to schedule an install appointment! The install crew…
Rodney is super accommodating owner ! Gatlin is best install tech in this entire area. They’ve done 2 - Mini Split units for my family — 5 Star Service
I wanted to have completely new conditioning, ducts, and vents installed in my basement & virtually every estimate was the same but what separated Peppers HVAC from the rest is the advice Mr. Peppers told me about my current system. He also allowed me and my wife to bounce all kinds of questions off him, answering…
Fantastic service! I have had Peppers perform regular maintenance over the last 6 years. Today they installed my new HVAC system. Allen, William and Sean were here right on time and had my system replaced with new system in just 6 hours Wow! Those guys dud an amazing job and cleaned up afterwards spotlessly! Rodney…
Professional and attention to detail. Allen and William did an outstanding job installing our new HVAC system. I highly recommend Peppers HVAC.
Spoke with Christy James and she provided a quote for two replacement HVAC systems, the following day Christy and Gatlin arrived to verify the job requirements and the following day the new systems were installed by Sean, Dalton, Morgan and Shawn...All of the installers were very friendly, knowledgeable and…
I am very pleased with the service I received. Very professional and they will take care of you quickly. I couldnt be happier with this company
Excellent work! Thomas, Dalton, Alan and Mike were all great throughout the entire installation process of our new hvac system. They all were very polite and courteous answering any questions I had along the way and explained the entire process thoroughly. Christy at the office was also very helpful with all of my questions. Would very highly recommend.
Great 👍
Very professional and explain what is wrong with the sistem.
Had Peppers come out for an estimate on my 30 year old heat pump. Decided to replace the whole system . I was given a fair price and excellent service. From Rodney who came out for the estimate, to the guys that installed everything, service was excellent. Also had the old ducts cleaned. Tech spent 4 1/2 hours…
Highly recommended. We’ve been using Peppers for years. They’re quick to respond, fairly priced, and do quality work.
They were very polite and made sure that everything was working well before they left.
The customer service was above and beyond. The installation and maintenance crews are very professional, thorough and efficient. They made sure all questions were answered and took all the time they needed. The experience I had with them was great from start to finish. I wish I could give more than 5 stars.
I was so pleased with the installation of the new ac unit. I want to thank your customer service for the promptness on getting a tech. Also mr Poe for seeing me on a Sunday. The two techs were outstanding. As I used tell my employees. WELL DONE. Thank You.
The best company for your air conditioner needs! They did an absolutely fantastic job! We are so very happy with the job done! Will be telling all my friends
I’ve used this business on several occasions. The staff is always professional. Work is done accurately and in a timely manner. Kristen and Lisa have both been helpful with my most recent installation:, however, I want to recognize Lisa for going out of her way to make sure a lock was installed on a cage that placed…
I have used Peppers at my business and home. Each time, they are quick to respond, arrive on time, and fix the problem. There is no "you need a new unit" each time they come. They give me options. I would highly recommend them to anyone that asks.
Tyler and his father were outstanding , timely and very efficient. Tyler explained the whole process of installing the system from start to finish. Great team at Peppers heating and air. I will be upgrading my other 2 units and using Peppers for work soon.
All, I found Pepper Heating and Air from someone's Nextdoor post. Before Pepper, I was with a local one , two person companies. Since I know Pepper, my fears of heating/HVAC/etc have lifted up. I plan to be their forever clients since then. They are trustworthy and stand behind their work. They don't give up until…
A/C went out Sunday afternoon. I called Peppers Monday at 7:00 am. They were at my house at 10:00. All techs were already scheduled so Rodney, Co-Owner, came out. Found problem and had me up and running in 45 minutes. Great professional service and friendly. Best deal also, it didn’t cost as much as I thought it…
Very professional, on time, great price. My unit needed to be replaced. They advised me of what I needed, gave me a great price and replaced the entire hvac unit the next day. Rodney and his crew are awesome. If anyone in the metro area needs a hvac company you can trust and afford, Peppers Heating and Air is the company I recommend!!!
I wanted to review my recent exceptional experience with Peppers Heating and Air. Our Ac unit quit blowing cold air. When I called Peppers their first response was to cut the unit off. This was to prevent any damage to the unit. They were able to offer same day service and get our unit functioning properly. Jarrell…
My AC went out so I called Peppers Heating and Air and they came out the next day. Kenny was awesome as well as Tyler and Marvin that came out to replace my unit. Great customer service and would highly recommend to any of my family or friends.
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 144 | $37–$295 |
| A/C system maintenance | 119 | $39–$393 |
| A/C system repair | 95 | $209–$793 |
| Heating system maintenance | 94 | $37–$251 |
| Repair HVAC | 72 | $224–$535 |
| Heating system repair | 57 | $161–$1.2k |
| Installation | 48 | $1.2k–$2.8k |
| Install AC | 48 | $1.5k–$3.2k |