How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty92−0.8Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCOREPeppers Heating & Air
Stonecrest, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #75Position by Experts Score among all companies we track in this category. of 119 HVAC contractors · 4.9★ from 895 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Peppers Heating & Air for 8 kinds of job.
Peppers Heating & Air for installation
Clear ✕All 48 Google reviews tagged “Installation”
Nolan came inside and went right to work. He checked out my units and changed the air filter. He was polite and courteous. He was professional.
Wonderful company! After 50+ years in the HVAC industry, the owner of my house was extremely impressed by their thoroughness and professionalism. We highly recommend Peppers Heating and Air! (Today is 11/5/24 and they serviced our system biannually as usual a few moments ago. They're still doing a great job! The…
Sean called before arriving, arrived on time as advised, totally resolved issues and provided full, professional, easy-to-follow explanations as to certain operations of our A/C units and remote functions via cell phone. Could not be more pleased!
Best HVAC out there. Reputable. Dependable. Professional. Friendly.
We were hopeful our 25 year old HVAC system could be repaired, but the Peppers maintenance tech advised that we needed a new system. So, by the time our new HVAC unit was installed, but we had the opportunity to not only meet their maintenance tech but we were introduced to Peppers’ sales, installation, quality…
I love working with the good folks at Peppers. They inform me ahead of time for appointments and are very personable which means a lot to me.
This is the second HVAC unit Peppers has replaced for my Mom in less than a year. They are responsive respectful and professional. Sean & Dalton were courteous, friendly and explained all that they did and cleaned up after themselves. They are the kind of professionals you don’t mind having in your home all…
i bought a complete unit 7 years ago. they were very professional when the unit was installed, after 5 years they called and sold me the yearly service and the guys came out to serviced my unit but did not have a 20x25 filter which i had and let the have it. The next year i bought the service for winter and summer,…
Great team! Old HVAC system failed and needed to be replaced. Complete change over done within 48 hours. Professional team, great work. Extremely satisfied! Thank you
Our AC system is new, after they installed it, they came for one complementary service call and then it started getting bad, technician came out & did something Wrong! Need Help!!
Outstanding service great technicians and great value for your money.
Also very responsive and professional. Always looking out for the best interest of the customer. They are an amazing company to work with and have great employees.
What a great company. Good service in every way. Called today with an admin question and Sara had it solved before I was even off the phone. Nice employees that treat my 96 year old mother w the utmost respect.
Excellent service provided by all team members.
My initial experience with Peppers was fantastic, and it has not diminished since! I was told by another HVAC company that my HVAC units (indoors and out) were not actually 10 years old (we were told by our home inspector when we purchased in 2012 that they were 1 year old, and apparently he read the manufacture…
Mike was very thorough with h from s service as always he is educational on his service Thank you Mike.
On time as scheduled and excellent craftsmanship. I will definitely recommend.
I cannot say enough kind things about this company, every person I’ve interacted with has been phenomenal. Hunter and Sean in particular hustled like hell to get our new system into our attic. Late July is not the ideal time to be working in an attic in a house without air, but they got it fixed for us and were…
We had to have a whole new AC unit installed and Alan and Will came out yesterday and they did a awesome job!!! The girls in the office are also awesome and we have used this company in the past and present and in the future for their services. You all are great !!!!
I just wanted to say how much I appreciate cool air now! The office is beyond helpful! The guys that did the work were so nice and worked non-stop to get it done today. They went above and beyond my in my opinion. From William vaccuming up and moving my own junk to the right place to Alan checking all the vents and…
I wanted to have completely new conditioning, ducts, and vents installed in my basement & virtually every estimate was the same but what separated Peppers HVAC from the rest is the advice Mr. Peppers told me about my current system. He also allowed me and my wife to bounce all kinds of questions off him, answering…
Fantastic service! I have had Peppers perform regular maintenance over the last 6 years. Today they installed my new HVAC system. Allen, William and Sean were here right on time and had my system replaced with new system in just 6 hours Wow! Those guys dud an amazing job and cleaned up afterwards spotlessly! Rodney…
I called right at business opening, Lisa was on time, extremely friendly, helpful and scheduled a technician right away! Mike even called to let me know he was running ahead of schedule. I've used them twice for installation and there's no better quality and customer service than Peppers. I highly recommend them and will call them every time!
Spoke with Christy James and she provided a quote for two replacement HVAC systems, the following day Christy and Gatlin arrived to verify the job requirements and the following day the new systems were installed by Sean, Dalton, Morgan and Shawn...All of the installers were very friendly, knowledgeable and…
Allen and William came out to my sons and installed a HVAC unit. They were very friendly and professional. Both answered all questions. They also left everything clean and tidy. Very pleased with both technicians!
These guys are great! They do what they say they are going to do, WHEN they say they’re going to do it. Very professional, and I just could not say enough good things about my whole experience. Great people!!
Excellent work! Thomas, Dalton, Alan and Mike were all great throughout the entire installation process of our new hvac system. They all were very polite and courteous answering any questions I had along the way and explained the entire process thoroughly. Christy at the office was also very helpful with all of my questions. Would very highly recommend.
On time,professional and complete services. I highly recommend this company 👌.
Rapid response. Honored warranty on AC unit.
They were very polite and made sure that everything was working well before they left.
These guys were very pleasant to work with. They stayed on the job from start to finish - no goofing off or rude behavior.
The customer service was above and beyond. The installation and maintenance crews are very professional, thorough and efficient. They made sure all questions were answered and took all the time they needed. The experience I had with them was great from start to finish. I wish I could give more than 5 stars.
For me services are best in industry Christy very helpful and work with you any way possible again they get five stars for me and will continue to use them for years to come
I have used Peppers at my business and home. Each time, they are quick to respond, arrive on time, and fix the problem. There is no "you need a new unit" each time they come. They give me options. I would highly recommend them to anyone that asks.
Tyler and his father were outstanding , timely and very efficient. Tyler explained the whole process of installing the system from start to finish. Great team at Peppers heating and air. I will be upgrading my other 2 units and using Peppers for work soon.
All, I found Pepper Heating and Air from someone's Nextdoor post. Before Pepper, I was with a local one , two person companies. Since I know Pepper, my fears of heating/HVAC/etc have lifted up. I plan to be their forever clients since then. They are trustworthy and stand behind their work. They don't give up until…
I wanted to review my recent exceptional experience with Peppers Heating and Air. Our Ac unit quit blowing cold air. When I called Peppers their first response was to cut the unit off. This was to prevent any damage to the unit. They were able to offer same day service and get our unit functioning properly. Jarrell…
My AC went out so I called Peppers Heating and Air and they came out the next day. Kenny was awesome as well as Tyler and Marvin that came out to replace my unit. Great customer service and would highly recommend to any of my family or friends.
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 144 | $37–$295 |
| A/C system maintenance | 119 | $39–$393 |
| A/C system repair | 95 | $209–$793 |
| Heating system maintenance | 94 | $37–$251 |
| Repair HVAC | 72 | $224–$535 |
| Heating system repair | 57 | $161–$1.2k |
| Installation | 48 | $1.2k–$2.8k |
| Install AC | 48 | $1.5k–$3.2k |
