Great management. Nice property and they are reasonable. Older building at Bricklofts but lot of character

Pepperwood Properties, LLC
Pepperwood Properties, LLC at a glance
Google reviewers rate Pepperwood Properties, LLC 4.9 out of 5 based on 23 reviews, highlighting consistent themes of responsive communication, efficient work order completion, and transparent fee structures. Tenants and property owners describe the management team as accessible and fair, noting that issues are resolved quickly and the online portal, while requiring some navigation, proves useful. No specific criticisms are evident in the provided excerpts, as all listed reviews are five-star ratings praising the overall service quality.
- Google rating: 4.9 out of 5 from 23 reviews (96% five-star).
- Reviews on this page: 23 Google reviews (12 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: October 22, 2025.
- Service: Property Management Company serving Wellford, South Carolina.
Data from Google, last updated October 31, 2026.
Score profile vs other property management companies
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
23 Google reviews we collected
- 5 stars2296%
- 4 stars00%
- 3 stars00%
- 2 stars14%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 12 written reviews
- Praise20100%
- Complaints00%
Topic share
How often each topic comes up in the written reviews
- Speed & response525%
- Staff & attitude420%
- Price & value315%
- Would recommend315%
- Quality & results210%
- Communication210%
- Honesty & trust15%
What customers talk about
We read 12 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We never have an issue getting work orders completed and they’re usually very quick to handle everything.”
“Randy and everyone at Pepperwood Properties have always been very nice and welcoming (we were new to SC when we began renting two years ago).”
“Pepperwood properties, LLC has always been efficient, fair and accessible.”
“I would recommend them for renters and I dare say property owners as well.”
“It has been a great experience.”
“The communication is always open and problems are always taken of.”
“They were very transparent about all fees, they communicated effectively, and are genuinely nice people.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Great management. Nice property and they are reasonable. Older building at Bricklofts but lot of character
Randy and everyone at Pepperwood Properties have always been very nice and welcoming (we were new to SC when we began renting two years ago). We never have an issue getting work orders completed and they’re usually very quick to handle everything. I would recommend them for renters and I dare say property owners as…
We have been clients of Pepperwood Properties for years and we are extremely happy with the services they offer. The communication is always open and problems are always taken of. I highly recommend them for your property management needs.
This place is great! It is very well managed, clean and safe! I would definitely recommend this place for rent.
Loved this management, can't wait until my lease ends and I can rent from them again. They were very transparent about all fees, they communicated effectively, and are genuinely nice people.
Pepperwood properties, LLC has always been efficient, fair and accessible. I'm very satisfied with the mgt. service and everything that entails. That goes for Randy and his staff as well. The online portal requires a little navigation but overall is very useful.
Customer reviews
4.9 ★★★★★ 23 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Randy and everyone at Pepperwood Properties have always been very nice and welcoming (we were new to SC when we began renting two years ago). We never have an issue getting work orders completed and they’re usually very quick to handle everything. I would recommend them for renters and I dare say property owners as well. Randy also lives in the community his company serves. So renting with them or using them as a property managers is supporting local businesses. <3
Great company the customer service is amazing
We have been clients of Pepperwood Properties for years and we are extremely happy with the services they offer. The communication is always open and problems are always taken of. I highly recommend them for your property management needs.
More than accommodating. The rep was on time and very friendly
This place is great! It is very well managed, clean and safe! I would definitely recommend this place for rent.
Great place to rent from. All problems fixed immediately!
Loved this management, can't wait until my lease ends and I can rent from them again. They were very transparent about all fees, they communicated effectively, and are genuinely nice people.
Management is always ready to answer questions and help with anything
Pepperwood properties, LLC has always been efficient, fair and accessible. I'm very satisfied with the mgt. service and everything that entails. That goes for Randy and his staff as well. The online portal requires a little navigation but overall is very useful.
Business details
- Address: 226 Hydrick St, Spartanburg, SC 29306
- Phone: (864) 586-1555
- Website: pepperwoodpm.com
- Service area: Wellford, SC