Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
Perfect Service Plumbing and Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Perfect Service Plumbing and Drain Cleaning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 283 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perfect Service Plumbing and Drain Cleaning is better than 99% of plumbers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Perfect Service Plumbing and Drain Cleaning is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Perfect Service Plumbing and Drain Cleaning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than —% of plumbers.–
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Reviews for your job

Customers hired Perfect Service Plumbing and Drain Cleaning for 8 kinds of job.

Perfect Service Plumbing and Drain Cleaning for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$100–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$292–$855
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 116
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Faucet installation”

Kate1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Extremely quick, effective, knowledgable, professional and friendly. They solved several different problems on our property when we were in a time crunch. Great communication. Absolute recommend, can't think of anything more I'd want from a company.

Not sureGarbage disposal installationWater tank installationFaucet installation
Faz5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Michael is always a pleasure to work with. I manage rentals in Southeast Portland Laurelhurst area. He’s helped with faucet installs, repiping whole houses, clogged drains, and a garbage disposal install. I used to shop around for my plumbing needs, and now I always just call Perfect Service.

Great priceGarbage disposal installationPlumbing pipe repairFaucet repair
Chad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great plumbing company! Outdoor hose bib was installed because other one was causing a bad water hammer. Very reasonably priced and professional.

Paid $100–200Great priceFaucet installation
Josh7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would highly recommend working with Mike at a Perfect Service for anything plumbing needs in the Portland area. He was responsive and timely with scheduling a call to install a new kitchen sink faucet. He thoroughly diagnosed the issue that caused our previous system to malfunction and did an amazing job…

Paid $100–200Great priceFaucet installation
Jaq12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was friendly, communicative and explained what he was doing. He was efficient and quickly repaired and installed what we needed at a very fair price. I would highly recommend Perfect Service Plumbing for your plumbing needs in Northeast Portland. They will be our go to plumber from now on!

Paid $100–200Great priceFaucet installation
Emmy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was wonderful! He was clean, knowledgable, respectful, a willing listener, and a good communicator. His attention to detail really earned my respect, and his work was timely and a very fair price for a great job done! The company mascot is also very fun!

Reasonable priceFaucet repairFaucet installation

Price

$184-61% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 22%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair34$322–$1.2k
Drain cleaning29$148–$502
Plumbing leak detection24$114–$633
Toilet repair23$209–$593
Plumbing leak repair21$264–$968
Faucet repair12$192–$593
Water heater installation10$1.2k–$2.5k
Shower repair8$239–$693

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