Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
Perfect Service Plumbing and Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Perfect Service Plumbing and Drain Cleaning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 283 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perfect Service Plumbing and Drain Cleaning is better than 99% of plumbers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Perfect Service Plumbing and Drain Cleaning is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Perfect Service Plumbing and Drain Cleaning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than —% of plumbers.–
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Reviews for your job

Customers hired Perfect Service Plumbing and Drain Cleaning for 8 kinds of job.

Perfect Service Plumbing and Drain Cleaning for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,600–1,800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$328–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#60 / 108
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Outdoor plumbing system repair”

Kyndra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike and the entire team here are phenomenal! As a local realtor it is beyond important to me to recommend only the highest quality contractors to my clients and Mike has absolutely exceeded that. When I called him with a main water leak emergency at my NE Portland listing he was there quickly to resolve all issues.…

Paid $1–200Great pricePlumbing leak detectionOutdoor plumbing system repairPlumbing leak repair
IvanlandleLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We called over the weekend and got a visit same day, and fixed first thing in the morning. I appreciate the team’s promptness and how fast they work. Best pricing out of all the quotes we got in the area! Definitely recommend them for all plumbing needs!

Customer photo from Ivanlandle's reviewCustomer photo from Ivanlandle's review
Paid $1,600–1,800Great pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Ryan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Mike, Joey and Mark have been super responsive and helpful! We put in a custom kitchen that required a pretty custom and specific plumbing job involving a pump and pressurized piping. The work and retrofit has been reasonably priced. The service has been great and ongoing communication has been easy. I fully…

Paid $1–100Great priceWater tank installationPlumbing pipe repairFaucet repair
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Man did these guys save us! Our water pressure disappeared and turned out we had a broken main waterline. We were without water for mere hours before Anthony showed up and had us fixed in no time! He was fast efficient and knew exactly what to look for and fix without over selling us. We upgraded to pex and don’t…

Customer photo from James's reviewCustomer photo from James's reviewCustomer photo from James's review
Great pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
Quinn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The Perfect Service team did an amazing job getting my main water line reconnected quickly, efficiently, and for a great price. I’m so glad they were available. I highly recommend them for whatever project you have, big or small. They will be my first call in the future.

Paid $1,000+Great pricePlumbing pipe repairOutdoor plumbing system repairPlumbing leak repair
DantonLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Perfect Service Plumbing & Drain Cleaning delivers exactly what the name promises: exceptional plumbing work paired with people who genuinely care about customer service. Mike came out for an emergency fix for us at night, and helped resolve a service issue for our whole community. He was extremely nice, identified…

Great pricePlumbing pipe repairOutdoor plumbing system repairService not listed
Molly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The plumber was on time, worked quickly and efficiently to solve the problem, and kindly answered all of our questions. Would definitely call them again.

Great priceOutdoor plumbing system repair

Price

$184-61% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 22%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair34$322–$1.2k
Drain cleaning29$148–$502
Plumbing leak detection24$114–$633
Toilet repair23$209–$593
Plumbing leak repair21$264–$968
Faucet repair12$192–$593
Water heater installation10$1.2k–$2.5k
Shower repair8$239–$693

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