Experts Reviews · Company report
Perfect Service Plumbing and Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Perfect Service Plumbing and Drain Cleaning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 283 Google reviews

Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perfect Service Plumbing and Drain Cleaning is better than 99% of plumbers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Perfect Service Plumbing and Drain Cleaning is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Perfect Service Plumbing and Drain Cleaning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than —% of plumbers.–
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Reviews for your job

Customers hired Perfect Service Plumbing and Drain Cleaning for 8 kinds of job.

Perfect Service Plumbing and Drain Cleaning for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$209–$593
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 132
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Toilet repair”

April8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Perfect Service Plumbing and Drain Cleaning is the absolute best! It is so nice to be able to have a company come out that you know you can trust and they will do an excellent job! Wilson came out this last time and he is the nicest! I highly recommend this company!!!

Paid $1–200Great priceToilet repairService not listed
BillLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

fix my toilet it just a adjustment they are fantastic

Paid $1–200Toilet repair
Syd1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A truly magical company. After almost getting completely robbed by a corporate plumbing service, Mike was honest, thorough, and kind. We were having a floor drain back-up, and he scoped, hydrojetted, and placed our lower level toilet back. Kept us in the loop of what was going on, fixed our issue quickly, and helped…

Great priceToilet repairSewer cleaningToilet installation
Vernon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Mike was pleasant, focused, and got to us in 8 minutes from the initial call! Excellent service, fixed the toilet easily. The service is appropriately named, Perfect. .

Great priceToilet repair
Headless3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike and his team were excellent. Wilson got us taken care of fast with great customer service and attitude, customer service that's definitely uncommon now days!! I couldn't be more impressed and I would highly recommend them! Thanks again Wilson.👍

Paid $1–200Great priceToilet repair
Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Mike was FANTASTIC! I would recommend him to anyone! Professional. Kind. Great service! Thanks Mike for your great service!

Paid $1–200Great priceToilet repair
JaneLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

"Perfect Service Plumbing and Drain Cleaning truly lives up to their name! They were prompt, professional, and handled the job efficiently while leaving everything spotless. I highly recommend them for anyone needing top-tier plumbing help!"

Great priceToilet repair
Nick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Perfect Service should be your first call if you need plumbing or sewer repairs! We can’t say enough good things. They are kind, honest, and hardworking. They care about the work they do and are easy to communicate with. Through the course of repairing our home, they offered us great recommendations and were patient…

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
JohnLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a broken toilet emergency while I was down for the count post-knee surgery. Joey showed up in an hour and solved the problem. 10/10

Customer photo from John's review
Paid $200–400Great priceToilet repair
MashaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The 5 star rating is real. Amazing service and the people are 10 stars. I still can’t believe we can finally flush the toilet. Honestly don’t look anywhere else.

Great priceToilet repair
Deirdre10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

So thankful for Mike and his help today! We needed emergency plumbing help in North Portland due to a DIY toilet replacement that revealed we were out of our depth once we removed the original toilet. He quickly provided a resolution, and we even got to meet the shop dogs who were riding along with him in the truck…

Toilet repair
BrendanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Joey and Mike were incredible to deal with in our hour of need. Their genuine care for community was evident. After spending hours trying to fix it ourselves, Joey arrived within 20 minutes and within 5 minutes he had it working. With 3 children and visiting guests, it was such a relief to have this speedy…

Great priceToilet repair
Valentine6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Mike with Perfect Service Plumbing was amazing. We had a clog on a Saturday evening at 5pm with a house full of family and a new Mom and baby 4 days post birth. We called Perfect Service, they responded within 20 minutes and were out to us within 60 minues. Mile was super speedy and had us all fixed and flushing in…

Great priceToilet repair
AbbyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

My husband and I just bought an older house and decided to replace our toilet ourselves. Let’s just say, it did not go well. Being after hours on a Saturday night we thought we’d be bathroom-less for at least the night. We called Perfect Service Plumbing and left a message asking for help. Mike gave us a call back…

Paid $1–100Great priceToilet repair
Alexandria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike is one of the best plumbers I have met! His professionalism, customer service and overall care for his community makes him a reliable and friendly plumber! He fixed our water heater after it was decommissioned for years and saved us so much money. His dog, Patrick is the best little mascot :)

Great priceToilet repairWater heater installationDrain cleaning
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Perfect Service went above and beyond to quickly fix our toilet water line in SE Portland. It needed to be moved to accommodate a new toilet and Mike came out ASAP, fixed it for 1/4 of the price we were quoted from another plumbing company, and was so incredibly fast and helpful. Can't recommend him enough!

Paid $100–200Great priceToilet repair
BubbaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A drain-snaking job morphed into a much larger and much needed repaiir/upgrade of some faulty galvanized pipes in our lower bathroom. Joey was immediately responsive in scheduling an appointment and also suggesting toilet replacement (for which he directed us towards a local vendor and instructed us to use their…

Paid $1,000+Reasonable priceToilet repairDrain cleaning
LukeLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This is the best experience I have ever had with a plumbing company. Mike came out and diagnosed the problem on a Sunday and we had a new working toilet on Monday! Joey did the removal and install. Excellent work! If you need any plumbing work, this is the place to go. I will definitely be using them for any other plumbing need.

Great priceToilet repairToilet installation
Daniel3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was the best. He was efficient, thoughtful, and charmed the hell out of our cat who was wandering around as he did his work. I cannot recommend a better plumber - especially if you need it on short notice.

Toilet repair
Lee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Perfect Service was so punctual that I was shocked! And, Mike went the extra mile to sort through a challenging process to update some 1915 plumbing in my home. He was gracious, professional, and effective.

Great priceToilet repair
DrLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike and Joey came out to our commercial building in N.E. Portland. They not only came out ahead of schedule but did a fantastic job. Great customer service at a fair price.

Toilet repair
B6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike was amazing. From The moment I called them he was patient, walked me through numerous options and prices. He was Fast, responsive and sent a video of the completed work. I needed help with an emergency plumbing issue in NE portland and he was super responsive and gave a great price!

Great priceToilet repair
Christine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys were so wonderful! Phenomenal service. Very reasonable and the cost was exactly as quoted. I hope I have found my forever plumber.

Great priceToilet repair

Price

$184-61% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 22%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair34$322–$1.2k
Drain cleaning29$148–$502
Plumbing leak detection24$114–$633
Toilet repair23$209–$593
Plumbing leak repair21$264–$968
Faucet repair12$192–$593
Water heater installation10$1.2k–$2.5k
Shower repair8$239–$693

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