Analyzing 9,268,3429.3M ReviewsFor 26,37926.4K Experts

Experts Reviews · Company report
Perfect Service Plumbing and Drain Cleaning logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Perfect Service Plumbing and Drain Cleaning

Portland, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 154 plumbers · 5.0★ from 283 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Perfect Service Plumbing and Drain Cleaning is better than 99% of plumbers.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than 97% of plumbers.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Perfect Service Plumbing and Drain Cleaning is better than —% of plumbers.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than 100% of plumbers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Perfect Service Plumbing and Drain Cleaning is better than 100% of plumbers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Perfect Service Plumbing and Drain Cleaning is better than —% of plumbers.–
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Reviews for your job

Customers hired Perfect Service Plumbing and Drain Cleaning for 8 kinds of job.

Perfect Service Plumbing and Drain Cleaning for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,400–1,600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#70 / 136
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Water heater installation”

WhitneyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Mike was absolutely wonderful. He came out immediately when my elderly neighbor’s water heater burst and flooded the basement. He diagnosed the problem, and connected me with a service on-the-spot to dry and repair the basement before the water caused extensive damage. He even offered to replace my neighbor’s water…

Water heater installationPlumbing leak detection
Lindsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you for a job well done and quick problem solving Anthony!

Water heater installation
Lisa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The plumber Anthony did a fantastic job installing a new bathroom vanity, repairing other plumbing issues and installing a new hot water tank. I highly recommend Perfect Service plumbing and drain cleaning.

Paid $2,000+Reasonable priceWater heater installationPlumbing leak detectionPlumbing pipe repair
EmilyLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

We had a new high end gas hot water heater installed, Mike was prompt and the job was completed without any hiccups! We are beyond happy with the hot water heater and the install. I have referred him to many customer that have had the same response...

Paid $1,400–1,600Reasonable priceWater heater installation
Nancy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anthony with Perfect Service was wonderful! My water heater failed Saturday morning (of course), so I was delighted Anthony was able to take care of that day. He’s a hard worker, and left me with hot water and a brand new water heater! Highly recommend

Water heater installation
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I originally called them to check a leak but ended up getting my water heater replaced. Price was great, got it done within the week. Not only did they replaced my water heater they also extended the vent for the heater. Originally asked for a certain water heater brand but got something else instead. Which is fine,…

Great priceWater heater installation
Filippo4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I would not hesitate in recommending Mike and Perfect Service Plumbing and Drain cleaning. He and his team were introduced to us by a neighbor who had extensive damage to their plumbing caused by frozen pipes. I know Mike did amazing work with them working round the clock to deal with their emergency. When our water…

Great priceWater heater installationPlumbing leak detectionFaucet repair
Christopher2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Our water heater gave out right after we got home from work, so we called Perfect Service. Mike answered the phone and was extremely friendly and helpful. Even though it was already around 6pm, he said he would come out that same night—and he actually did. The service was fast, professional, and honestly way better…

Great priceWater heater installation
Alexandria4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike is one of the best plumbers I have met! His professionalism, customer service and overall care for his community makes him a reliable and friendly plumber! He fixed our water heater after it was decommissioned for years and saved us so much money. His dog, Patrick is the best little mascot :)

Great priceToilet repairWater heater installationDrain cleaning
BathroomLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Mike at Perfect Service is outstanding! We recommend him to all of our clients!

Great priceWater heater installationGarbage disposal installation

Price

$184-61% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 76%Reasonable 22%Overpriced 0%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing pipe repair34$322–$1.2k
Drain cleaning29$148–$502
Plumbing leak detection24$114–$633
Toilet repair23$209–$593
Plumbing leak repair21$264–$968
Faucet repair12$192–$593
Water heater installation10$1.2k–$2.5k
Shower repair8$239–$693

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