Experts Reviews · Company report
Performance Place logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%91+12.9Replies to reviews 7%53+3.7Craft & service penalty98−0.2Momentum penalty81−1.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Performance Place

Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #756Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 950 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Performance Place is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Performance Place is better than 69% of auto repair shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Performance Place is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Performance Place is better than 91% of auto repair shops.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Performance Place is better than 81% of auto repair shops.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Performance Place is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Performance Place for 8 kinds of job.

Performance Place for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.49
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#185 / 602
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 49 Google reviews tagged “Auto engine diagnostic” · showing 20

mikeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

My truck had a complex issue which Performance Place diagnosed accurately and made the repairs in a timely and effective manner.

Reasonable priceAuto engine diagnosticEngine repair+ Punctuality
RyanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service, I would recommend them for your car repair needs.

Great priceA/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
TiffLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

100% recommend this place business! Staff is all friendly, and helpful, and explains procedures and needs very clearly. Their pricing is extremely fair. They've had my service done quicker than anticipated both times. My FJ cruiser has never driven better--its like it regained 10 years after their service. You…

Air & cabin filter replacementBrakesAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
ErikLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

New update: 5/3/26 I had an issue with one of my vehicles that required some extensive engine work. Months later it was done and completed it was a large ticket item, but it had to be done. When I got my car back, I drove it for a few weeks. I could tell something was juts not right. I took the car back to…

Reasonable priceElectrical repairElectricalAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
WillLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been bringing my cars here for nearly 20 years now and will continue to for the rest of my life.

TransmissionElectrical repairExhaust
Jeff2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been a long-time customer and will continue to be and I appreciate the professionalism and courteous service at Performance Place. I have recommended Performance Place to my friends and family. Thank you so much for your service to your customer's.

Air conditioningAuto engine diagnosticEngine repair
HochoLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My family usually work on our own cars but my old Buick was throwing an ABS code and we didn't have a reader that would work with it. Brought my car in so they could read the code and they were super nice and had to spend a long time getting the code due to the relay in the ABS system being faulty, which was…

Auto engine diagnostic
Kelly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tracy and the guys did not give up on finding the problem! They have always been great to work with and they are honest!

Auto engine diagnosticTransmission
A.J.13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Couldn't ask for a better place for car repair or maintenance! Competent, honest and friendly people. I've dealt with them for over 40 years and recommend them often to others. 5 STARS!!! Wouldn't go to any other car repair place!👍👍👍🙂

Auto engine diagnostic
Spencer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I've found myself a new shop! Tracy and the rest have all been great. ...local competitor's shop botched the diagnosis, gave me a bogus explanation, and wanted to charge me $5500 for a new engine. I was dubius and Performance Place gave me a second opinion, found the real problem, and had me out the door for…

Auto engine diagnosticGeneral repairs & maintenance
BigLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★

They did a diagnosis of the car and found problem s and that’s okay but the problem I have is they said I have a weak battery, I bought a new one last year so I went to Autozone to have it checked and they said it was good. Performance place did this the last time I was there too. So I’m really concerned. Other than that they are okay to work with.

BatteryAuto engine diagnosticEngine repair
JerudLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was passing through SLC and my camper's engine started to randomly die. It's a small shuttle but most shops didn't want to bother with it, most claiming they couldn't put it on their lift. Performance Place was booked out about 4 weeks -- just like pretty much every other shop in the area. They couldn't work me in…

Auto engine diagnostic+ Professionalism
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I had a 2008 Silverado Dually, me being the only owner, that had 330,000 miles on it before it got totalled July of this year. I also own a 2002 GMC Yukon with 240,000 miles on it. I've had multiple work trucks with over 350,000 miles EACH. Performance Place has serviced EVERY one of these vehicles while I owned…

Air & cabin filter replacementBatteryBrakes+ Quality+ Professionalism+ Value
StephenLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great experience and a great shop. Everyone in my extended family brings their cars here. I think that the folks in the office could be friendlier, but the quality of the repairs are always top notch

Auto engine diagnostic
Connie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very honest! Knowledgeable! Timely! Kind! On and on. Take your vehicle there and no worries. Love them!

ElectricalAuto engine diagnosticEngine repair
AmberLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They were polite and professional. They did the work on time as promised. The cost of the repair was fair. Would definitely use them again.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Professionalism+ Value
Kali5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

You guys are awesome! Brad was amazing! Honest, knowledgeable, and actually listened to our concerns. Accurately diagnosed the check engine light and engine knocking on our Subaru Impreza. Replaced the valve cover seal and some missing bolts, and took care of the rattling coming from the exhaust guard. Phenomenal…

Auto engine diagnosticEngine repairExhaust+ Punctuality+ Quality+ Professionalism
CoryLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I highly recommend Performance Place. They are thorough, and do a great job.

Auto engine diagnostic
LisetteLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Performance Place is the best! Very honest! Would not go anywhere else... Had a check engine light come on and was in the middle of selling our car. They took us in immediately and ran diagnostics on the error and got us back on the road immediately! Performance Place, Thank you so much, your awesome!!!

Auto engine diagnostic
-5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Been going to performance place for years, I don't trust going anywhere else.

BatteryAuto engine diagnosticEngine repair

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 56%Overpriced 9%Not sure 3%

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