Analyzing 10,197,27610.2M ReviewsFor 28,85628.9K Experts

Experts Reviews · Company report
Performance Place logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%69+16.7Value 14%91+12.9Replies to reviews 7%53+3.7Craft & service penalty98−0.2Momentum penalty81−1.9Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Performance Place

Herriman, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #756Position by Experts Score among all companies we track in this category. of 899 auto repair shops · 4.8★ from 950 Google reviews

📞 Call (801) 254-0715Request a call backWebsite ↗

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Performance Place is better than 79% of auto repair shops.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Performance Place is better than 69% of auto repair shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Performance Place is better than 98% of auto repair shops.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Performance Place is better than 91% of auto repair shops.A
91
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Performance Place is better than 81% of auto repair shops.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Performance Place is better than 53% of auto repair shops.C
53

Reviews for your job

Customers hired Performance Place for 8 kinds of job.

Performance Place for auto engine tuning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine tuning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 250
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Auto engine tuning”

RyanLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Excellent service, I would recommend them for your car repair needs.

Great priceA/C installation & repairAir & cabin filter replacementAuto detailing+ Punctuality+ Quality+ Professionalism
Shane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have a hot rod Ford that had a miss. Tracy Holt is one of the best ever! Took care of me took care of the car and made sure that everything worked right. I've always had a great experience with performance place.

Great priceCarburetor cleaningElectrical repairGeneral repairs & maintenance
WillLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve been bringing my cars here for nearly 20 years now and will continue to for the rest of my life.

TransmissionElectrical repairExhaust
Steve5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Performance Place always takes care of my vehicles in a timely manor and always at a fair price. I wouldn’t take my vehicles anywhere else.

BatteryBrakesAir conditioning+ Punctuality+ Quality+ Professionalism
WilliamLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Tracy worked on my 74 Vette after shipping it to Utah from New Mexico. He fixed an exhaust leak, a parking brake issue, cleaned up wiring in the engine compartment, and adjusted everything for high altitude. She now drives like a dream and feels like a brand new car! I'm supremely pleased with his work and will…

BrakesElectricalEngine repair+ Quality+ Professionalism
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I had a 2008 Silverado Dually, me being the only owner, that had 330,000 miles on it before it got totalled July of this year. I also own a 2002 GMC Yukon with 240,000 miles on it. I've had multiple work trucks with over 350,000 miles EACH. Performance Place has serviced EVERY one of these vehicles while I owned…

Air & cabin filter replacementBatteryBrakes+ Quality+ Professionalism+ Value
jackieLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

For treating your car with kindness, Performance Place is the best!

Air & cabin filter replacementBrakesEngine repair
Jerry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very friendly and helpful!

Engine repairAuto engine tuning
NeilLocal Guide · 117 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

They do a good job. I was pleased with their service.

A/C installation & repairBatteryBrakes+ Punctuality+ Quality+ Professionalism
Lisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Performance Place has been great for my family car needs. I love knowing I have a trusted mechanic I can take my vehicles into and receive honest feedback. They are great at communicating with me.

Air conditioningAuto engine diagnosticGeneral repairs & maintenance+ Quality+ Professionalism
Anthony12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Performance Place is the only auto repair shop that I will take my cars to! Excellent, honest and professional service Thanks!

BrakesElectricalOil change+ Punctuality+ Quality+ Value
Cole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto glass repair+ Professionalism
stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairBatteryBrakes+ Punctuality+ Quality+ Value
Richard1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

TransmissionAuto engine tuning+ Punctuality+ Quality+ Professionalism
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir conditioningCarburetor cleaning+ Punctuality+ Quality+ Professionalism
Jaim6 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 56%Overpriced 9%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance104—
Electrical repair50—
Auto engine diagnostic49—
Oil change45—
Engine repair36—
Brakes36—
Wheel alignment29—
Transmission27—

Compare with

Salt Lake Valley Mobile Mechanics LLC logoSalt Lake Valley Mobile Mechanics LLCExperts Score 98Herriman · 4.98★Richins Car Service logoRichins Car ServiceExperts Score 93Herriman · 4.90★Grease Monkey logoGrease MonkeyExperts Score 88Herriman · 4.89★